AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2539)

  • Review from HomeStars user from Brampton
    Rating: 1 out of 5
    Review left on 22 Aug 2025
    Repair toilet or toilet flush: Flush not working
    (Updated on 18 Sep 2025)

    Answer from pro:

    Thank you for sharing your feedback with us. We are sorry if your experience was not as positive as it should have been. Your input is very important to us, and we look forward to connecting with you soon to better understand how we can improve.

    Reply created 22 Aug 2025
  • Review from Paula, Etobicoke
    Rating: 5 out of 5
    Review left on 22 Aug 2025
    Repair or maintain airconditioning: Centralized; 1 unit
    Very organized and professional company. I live in a 60+ year-old home and they were able to adapt to any of its quirks. The installers were fantastic, led by Spencer. They were fantastic polite cleaned up after it was a treat to have them in my home.

    Answer from pro:

    We’re truly thankful for your review and grateful we had the chance to serve you.

    Reply created 22 Aug 2025
  • Review from Taha, Milton, Ontario
    Rating: 5 out of 5
    Review left on 21 Aug 2025
    Install or replace thermostats: Replacement

    Answer from pro:

    Thank you for sharing your experience—we deeply appreciate it.

    Reply created 22 Aug 2025
  • Review from HomeStars user from King City
    Rating: 5 out of 5
    Review left on 20 Aug 2025
    Install or repair faucets: Repair faucets; 1 faucet

    Answer from pro:

    Your kind words mean a lot, and we’re so glad we could help.

    Reply created 22 Aug 2025
  • Review from LRossetti, Toronto
    Rating: 1 out of 5
    Review left on 13 Aug 2025
    Repair or maintain heatpump: Leaky system
    AtlasCare appears to take advantage of homeowners by charging $169 just to give a quote on work. I asked what the diagnostic would include so I could at least guarantee they would test something or provide some information regarding repair/replacement options, and they just ignored me. Avoid this company, they are just looking for a quick buck.

    Answer from pro:

    Thank you for sharing your feedback. We’re always looking for ways to improve and would appreciate the chance to learn more about your experience. Someone from our team will be in touch soon, and we look forward to connecting with you.

    Reply created 16 Aug 2025
  • Review from Amjad, Binbrook
    Rating: 5 out of 5
    Review left on 12 Aug 2025
    Install or replace water supply and drainage: Repair faulty plumbin...
    Exceptional service. Big shoutout to Atlascare and Huge thanks to Alex—for the incredible job on our plumbing installation! This was basically to correct issues. The builder had incorrectly installed when they built the house Alex corrected all the issues today. Alex was professional, efficient, and clearly knew his craft. The whole process was smooth and stress-free thanks to his expertise. If you’re looking for top-tier service, AtlasCare (and Alex!) are the ones.

    Answer from pro:

    We’re grateful for your review and happy to have served you.

    Reply created 16 Aug 2025
  • Review from Christopher, Toronto
    Rating: 1 out of 5
    Review left on 12 Aug 2025
    Repair or maintain airconditioning: Not sure; 2 units
    Did not arrive as scheduled. Did not contact me to reschedule. Did not respond to my attempts to reschedule. This is a company that could care less; avoid them.
    (Updated on 12 Aug 2025)

    Answer from pro:

    Thank you for sharing your feedback. We’re always striving to improve and would love the chance to learn how we could have made your experience a 5-star one. Please expect a call from us soon. We look forward to connecting with you.

    Reply created 16 Aug 2025
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