AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2538)

  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 20 Jan 2026
    Repair shower or bath: Combination bath/shower; Remove & replace mi...
    Good! Replaced the cartridge and the shower head. Found that the faucet/downspout was also faulty and got this fixed as well.

    Answer from pro:

    Thank you for sharing your feedback. We are glad to hear that the cartridge and shower head were replaced successfully, and that our team also identified and fixed the faulty faucet and downspout. Thank you for choosing AtlasCare.

    Reply created 22 Jan 2026
  • Review from Jim, Claremont
    Rating: 3 out of 5
    Review left on 17 Jan 2026
    Repair or maintain heating system: No heat, Leaky boiler / radiator...
    Poor experience with the company. I have a radiator heating system which needs repair. The first technician who came (Dec 17) doesn't have enough experience with radiator system. He only fixed part of the problem but left a few issues unsolved. He said they'll send a more experienced technician next time. However next visit (Jan 2), another technician came to change the thermostat only and didn't solve other issues. He told me that he has no idea about the radiator system, so he will ask his supervisor to call me ASAP. Now two weeks passed, still no one has called me. All I received are two invoices under different company names, $169+tax (1st visit) and $299+tax (2nd visit), which is not what they promised (1st visit's cost will be deducted from following invoices). I called their customer service to explain what happened. She said she'll ask the supervisor to call me ASAP. I highly doubt someone will call me and solve the problem. I don't recommend this company.

    Answer from pro:

    Thank you for taking the time to share your feedback. We are sorry to hear about your experience and appreciate you bringing these concerns to our attention. Your comments have been noted. If you would like to share any additional details or have other concerns, please feel free to contact our customer service team directly. Thank you again for your feedback.

    Reply created 18 Jan 2026
  • Review from HomeStars user from Orillia
    Rating: 4 out of 5
    Review left on 16 Jan 2026

    Answer from pro:

    Thank you so much for the 4-star review. We really appreciate you taking the time to share your experience with AtlasCare Heating & Air Conditioning. If there is anything we can do to make it a full 5-star experience next time, we would be happy to hear your feedback. Thanks again for choosing us.

    Reply created 18 Jan 2026
  • Review from Rose, Aurora
    Rating: 5 out of 5
    Review left on 15 Jan 2026
    Install or replace water supply and drainage: Repair internal water...
    Amir was great. He understood the exact nature of my plumbing issues and worked efficiently to repair them. Before starting the work, he priced out to avoid sticker shock.

    Answer from pro:

    Thank you for sharing your experience. We are glad to hear Amir clearly understood the issue, worked efficiently, and took the time to review pricing upfront. We appreciate you choosing AtlasCare and are always here if you need us again.

    Reply created 16 Jan 2026
  • Review from David, Brampton
    Rating: 5 out of 5
    Review left on 15 Jan 2026
    Install or replace thermostats: Replacement
    Alec did a great job installing our ecobee premium smart thermostat. Would definitely recommend AtlasCare.

    Answer from pro:

    Thank you for the recommendation. We are glad to hear Alec did a great job installing your ecobee Premium smart thermostat. We appreciate your trust in AtlasCare and are always here if you need us in the future.

    Reply created 16 Jan 2026
  • Review from HomeStars user from Toronto
    Rating: 4 out of 5
    Review left on 13 Jan 2026
    Repair or maintain heating system: Repair; Furnace heating
    The technician was friendly and explained the problem. The work was done promptly and reasonably priced.

    Answer from pro:

    Thank you for the great feedback. We are happy to hear the technician was friendly, took the time to explain the issue, and completed the work promptly at a fair price. We truly appreciate you choosing AtlasCare and are always here if you need us again.

    Reply created 16 Jan 2026
  • Review from HomeStars User, Woodbridge
    Rating: 5 out of 5
    Review left on 12 Jan 2026
    Install or replace water supply and drainage: Low water pressure; T...
    The plumbers who fixed our issue were thorough, patient and professional. If you have a water softener that malfunctions, then disperses tiny little beads to clog up your pipes, then I'd recommend a company that knows what they're doing. This is the first time I used Atlas, but if bad luck forbid, I need them again....I'm calling them.

    Answer from pro:

    Thank you for taking the time to share your experience. We are glad our plumbing team could resolve the issue and help get everything back to normal. Water softener problems like that can be frustrating, and we appreciate your trust in AtlasCare. If you ever need us again, we are always here to help.

    Reply created 16 Jan 2026
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 9 Jan 2026
    Install or repair faucets: Install faucets; 1 faucet
    Quick response. Professionally done. Was able to share knowledge about other plumbing issues that came to light. Would recommend.

    Answer from pro:

    Thank you for the 5-star review. We are glad to hear you were happy with the quick response and professional service. It is always our goal to help beyond the immediate repair by sharing useful information that can prevent future plumbing issues. We truly appreciate the recommendation and the trust you placed in AtlasCare.

    Reply created 11 Jan 2026
  • Review from Mani, North York
    Rating: 5 out of 5
    Review left on 7 Jan 2026

    Answer from pro:

    Hi Mani, thank you so much for the 5-star review and for taking the time to share your experience. We truly appreciate your trust in AtlasCare Heating & Air Conditioning. Hearing feedback like this means a lot to our team and motivates us to keep delivering great service. If we can ever help again, please do not hesitate to reach out.

    Reply created 7 Jan 2026
  • Review from Maria, Toronto
    Rating: 5 out of 5
    Review left on 7 Jan 2026
    Install or replace thermostats: New installation
    Quick, prompt and it solved the issue perfectly.

    Answer from pro:

    Hi Maria, thank you for taking the time to share your experience and for the 5-star rating. We are glad to hear the thermostat installation was quick and resolved the issue perfectly. On behalf of AtlasCare Heating & Air Conditioning, we truly appreciate your trust and kind words. If you need anything in the future, we are always here to help.

    Reply created 7 Jan 2026