Basement Systems Vancouver Inc reviews (186)

Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Dec 2020
Crawlspace
We have an ongoing water problem in our crawlspace. We have tried other fixes and thank you so much for the job you did. The tech you sent out was very polite and obliging. However the problem still exists, so we will need to go further.
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Nov 2020
Window wells
Gerald was superb! The workmen showed up on time, worked in the rain to completed the job. They were friendly, professional and efficient. I am VERY happy with the results. Replaced rotting wood with a new product and it looks great!
Answer from pro:
Thank you for your kind words and review. We truly appreciate your business. Please tell all your friends and neighbors. Gloria from Basement Systems Vancouver Inc. 604-581-1115
Reply created 24 Nov 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Nov 2020
Triple safe sump system
There was a delay getting the system installed due to customs holding the order and then the installer called away for some emergency, but it was finally installed. The installer was very polite and cleaned up after he was finished.
Answer from pro:
Thank you for your kind words & review. We truly appreciate your business. Please tell all your friends & neighbors about us. Gloria from Basement Systems Vancouver Inc 604-581-1115.
Reply created 20 Nov 2020
Review from Alan Wallace
Rating: 5 out of 5
Review left on 15 Nov 2020
Crawl Space insulation
Excellent analysis of problem and repair. Good execution of putting in insulation and small crack repairs.
Answer from pro:
Thank you for your kind words & excellent review. We truly appreciate your business. Please tell all your friends. Gloria from Basement Systems Vancouver Inc. 604-581-1115
Reply created 16 Nov 2020
Review from Customer of Basement Systems Vancouver Inc
Rating: 5 out of 5
Review left on 13 Nov 2020
foundation crack repair
Working with these guys was great! Their office staff Gloria is knowledgeable and friendly and they showed up exactly when they said they would without me needing to follow up. They pointed out some other potential issues that "might" be a problem, but then came and looked closer and said it was okay and told us how to monitor it, so I don't feel like they were out for making extra money, but just wanted to be helpful!
Review from HomeOwner
Rating: 3 out of 5
Review left on 21 Oct 2020
Not what I expected
We had two holes and cracks that needed to be filled. They used a solidifying material, but did not cement over so it doesn't look too nice. Good thing it is in the crawlspace. There was still some leakage after a heavy rain and had to call them back. Also, some of the foam hardened outside where it is noticeable.
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Oct 2020
Cozy Crawlspace at Last
They came when they said they would. They did what they said they would. They were efficient, courteous and cleaned up beautifully. This appears to be an excellent company and I recommend them highly.
Answer from pro:
Thank you for your kind words & wonderful review. We truly appreciate your business. Please tell all your friends & family. Gloria from Basement Systems Vancouver 604-581-1115
Reply created 2 Oct 2020
Review from Nicolas Loubser
Rating: 5 out of 5
Review left on 28 Sep 2020
Existing basement system installation service, additional insulation install
The sales person (Jordan) assessed my existing Basement Systems installation (done by the previous owner) and recommended insulation upgrades and backup battery replacement options. The service technician (Kyle) serviced both of the sump pumps and replaced the old deep cycle batteries with new ones. The technicians also installed additional basement insulation, as recommended. All persons contacted were friendly and professional. The work was done well and I will recommend Basement Systems to my friends.
Answer from pro:
Thank you for your kind words & excellent review. We truly appreciate your business. Gloria from Basement Systems Vancouver 604-581-1115
Reply created 29 Sep 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Sep 2020
Crawl space liner & dehumidifier
Seal crawl space & reduce humidity. Neat & clean job, with replacement dehumidifier the level dropped from 55% to 38% overnight.
Answer from pro:
Thank you for your wonderful review. We truly appreciate your business. Tell all your friends. Gloria from Basement Systems Vancouver 604-581-1115.
Reply created 21 Sep 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Sep 2020
Crawl space clean space
Work was professionally done.Jordan and team were very pleasant and explained what was being done.They have transformed our crawlspace to an area that can be used now.
Answer from pro:
Thank you for your excellent review. We truly appreciate your business. tell all your friends. Gloria from Basement Systems Vancouver. 604-581-1115
Reply created 21 Sep 2020