Belyea Bros Limited reviews (628)

Thank you for your feedback Liz, and we apologize if you feel we have not delivered good value and thorough work. When our technician, Anthony performed maintenance on your multi-head ductless system he found the blower wheel in one unit completely plugged. This is usually a sign of a significant period of time with no maintenance and means there is little to no airflow through the unit. When an experienced technician undertakes a cleaning like this it may appear simple, but is often more involved that it may seem. A blower wheel “deep clean” involves dismantling the interior head, completely removing the blower wheel, cleaning it thoroughly to remove all the buildup of dirt, then reinstalling the blower wheel and retesting the operation of the unit.A “deep clean” of a blower wheel is definitely not part of routine maintenance, and, in a typical residential setting, is usually only required a couple of times over the 15 year life expectancy of most ductless air conditioner heads depending on buildup. As always, our clients are quoted cleaning and repair costs and must give approval for the work before we proceed.

We know this blistering heat makes everyone a little grumpy, but Mr. Van der Griend seems to want to throw the baby out with the bath water. In August 2017, almost two years after his attic air conditioning system was installed, a call came in that the unit had shut off. Our technician attended the house on the same day, determined the “wet switch”, a device designed to shut an air conditioner off to prevent flooding, had been tripped by water slowly backing up the drain line and dripping into the secondary drain pan in the attic. The wet switch was dried and our technician decided that making an adjustment to the drain line would likely improve the condensate flow out of the attic. This adjustment was performed at no charge to the client. Then in the last week of June 2018, in the midst of the highest humidity levels in almost fifty years, Mr. Van der Griendcalled in to say the unit had shut off. Our technician found that the condensation was backing up the drain line and triggering the “wet switch”. The difference versus the previous year, however, was that the condensate appeared to be draining slowly at the exact point where the drain exited the eaves. Our tech disconnected the line at that point, blew through it and flow was increased leading us to believe that an air bubble caused by something like a spiders web or bits of mineralized debris had slowed the flow of condensate. Once whatever the obstruction was had been cleared, the drain was able to cope with the incredibly high humidity levels we were experiencing through the long weekend. In both instances, the system performed as it was designed to prevent damage, our service team responded quickly,and Mr. Van der Griend’s air conditioning was working within a matter of hours.

Thank you for your feedback and please accept our apologies for how long it has taken to get back to you with information. You have an unusual application of what is traditionally commercial equipment in a residential setting, and a rare circumstance where a closer inspection of the attic space leads us to believe the removal of the existing system might actually take as long as the installation of a new system, coupled with the logistical complication of possibly needing immediate exterior repairs. Regrettably, the heat-wave slowed down our ability to get a plan together in a timely fashion. We do suggest that clients with unique system or systems that have known access issues allow for long lead times when planning replacements. For complicated air conditioning system replacements we suggest clients begin the process in early March, and for the equivalent types of heating issues we suggest beginning the process in late August.

THANK YOU! We are committed to client satisfaction and value your business and look forward to serving you again. All the best to you and your family from all of us at Belyea Bros Limited

THANK YOU! We are committed to client satisfaction and value your business and look forward to serving you again. All the best to you and your family from all of us at Belyea Bros Limited

THANK YOU! We are committed to client satisfaction and value your business and look forward to serving you again. All the best to you and your family from all of us at Belyea Bros Limited

Good day J & J ! Thank you so much for the great review on Berris and Wilson. I'm sorry you had a bad experience with the other but Belyea Bros Limited strives to be better than the " other guys" everyday. If you require our help with anything heating, cooling or a hot water systems tanks please give us a shout. Have a great day and enjoy the Mits Ductless system during the next heat wave. - Belyea Bros

Good day Jacob, We are very excited to hear how happy you are with Craig, Paul, Marc and a great product from Mits (Mitsubishi MSZ-FS12NA). I trust you were very cool during Sunday' s heat wave. Thank you for choosing Belyea Bros Limited for you cooling needs. If you need anything regard HVAC please give us a shout. Enjoy the cool air ;)

THANK YOU! We are committed to client satisfaction and value your business and look forward to serving you again. All the best to you and your family from all of us at Belyea Bros Limited

Chris, I'll let our techs know how much they were appreciated for all their hard work and thank you for the recommendations. Having client like you make it easy to go " up and beyond " for our company. Thank you for choosing Belyea Bros for all your heating and Cooling needs.