Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from nance
    Rating: 5 out of 5
    Review left on 3 Oct 2018

    New garage doot

    We had a 45 year old door and spring system that needed replacing. The new door was installed in about 1/2 hour! I’m sorry we waited so long ! If I’d known it would be this easy and so nice I would have done it years ago. The new door is gorgeous. We got the plain front with 4 windows across the top, it updated the look of the house immediately and made the residence look really rich. The windows are nice to have as it makes the area breath and look lighter and more spacious. I’d recommend getting windows on garage door, it’s nicer than a chunky closed in look.

    Answer from pro:

    Thank you very much for this great review Nance. AT DODDS we are committed to helping you choose the perfect door for you,your home,your street and your budget. We add curb appeal to your home for every customer, every time.

    Reply created 3 Oct 2018
  • Review from David
    Rating: 5 out of 5
    Review left on 2 Oct 2018

    New Garage Door

    From start to finish, one of the best companies I have ever dealt with. Great office staff! The gentleman that came out for the quote, as well as the installer were fantastic and answered all of my questions. I also didn’t have to wait long for the door to come in! Highly recommended!

    Answer from pro:

    Thank you very much for this great review David. At DODDS we are proud of our unique achievement and recognition for excellent customer experience. DODDS has been awarded the Consumers Choice Award as the best garage door company in the G.T.A., as voted by you the customers, for 19 years in a row!

    Reply created 4 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2018

    Professional Company

    I ordered 2 garage doors from Dodds. They were promised and delivered on time. The installer, Chris, arrived promptly at 8:30AM and was finished at 11:00AM. 2 days later Jacob and his partner installed the cladding on the wood trim. Very professional job by everyone. I was very satisfied.

    Answer from pro:

    Thank you very much for this great review Captain Alegria. DODDS sets the benchmark in customer experience for garage door companies across the G.T.A.

    Reply created 27 Sep 2018
  • Review from Rokan Kupenthirarajan
    Rating: 5 out of 5
    Review left on 26 Sep 2018

    Great customer service

    We experienced issues with scheduling our installation. Dodds did a great job in working with our timetables. They identified an issue with our door before delivery and so Dodds rescheduled with a quick turnaround. The door looks great. I will recommend this company because the owner stands behind his service and product. If you experience any issues, the company will do right by you. Lots of companies sells garage doors, but you want a company who ensures your satisfaction with the entire experience.

    Answer from pro:

    We are sorry that you are not happy with the service and consequently our President is reaching out to you so as to resolve your issues.

    Reply created 5 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2018

    Great product and work week done

    Dodds Garage provided us with a great product and the work was done quickly and efficiently. They installed it quickly and took the old ones away - leaving us with no clean up. Very happy with product and service.

    Answer from pro:

    Thank you very much for this great review Frank. DODDS reputation for excellent customer experience is on the line every moment of every day and we will never let you down.

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Sep 2018

    Garage door replacement

    We had a great experience with Dodds. Michael came to our place to do the measurement and show us the sample. It worked very well for us because he can see our house exterior and provide suggestion on the door styles to go with our home. And Jeff who came to do the installation was very professional and went through all the checkpoints with us. Love dodds for their professionalism and their great service. Will recommend them for anyone.

    Answer from pro:

    Thank you very much for this great review Jessie L. With DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the customers for 19 years in a row!

    Reply created 27 Sep 2018
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 4 out of 5
    Review left on 18 Sep 2018

    Beautiful garage door!

    Great garage door exactly what we ordered. Sales representative mislead us and we were disappointed in that but Angela and the team at office assisted us and are 100% satisfied! No regrets!

    Answer from pro:

    Thank you very much for this great review. At DODDS our job is not done until you are 100% satisfied.

    Reply created 20 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Garage door repair

    Called first thing in the morning for service on my damaged garage door. Someone answer the phone and was able to schedule a visit for that afternoon!!! The service tech was professional and timely. Differently will use Dodd’s again and will refer them to my neighbors and friends. Thanks again

    Answer from pro:

    Thank you very much for this great review. At DODDS a great customer experience begins with a LIVE person to talk to on the phone. Our team is always there for you and we want your experience at DODDS to be easy and comfortable.

    Reply created 14 Sep 2018
  • Review from Lennox D'Mello
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    New Garage Door install

    It was a pleasure working with the team from Dodds. From the start they catered to my needs, even had one of their salesman Mike come to our home at 8:30am on a Saturday to go over all the options. We installed a single garage door, with an automatic opener. Also included aluminum capping for the frame. Overall we are really happy with the quality of the product.

    Answer from pro:

    Thank you very much for this great review Lennox. Simply call DODDS and a knowledgeable professional garage door expert will visit you in the comfort of your home and give you all the time you need to build a no-pressure, no obligation FREE estimate.

    Reply created 14 Sep 2018
  • Review from David B
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Garage door installation

    Dodd's sales rep, head office contacts and installers were knowledgeable, polite and efficient. They removed the old doors, replaced them with new ones and recapped the aluminium trim around the frame all in one day and with great expertise. It was a very positive experience, thanks you!

    Answer from pro:

    Thank you very much for this great review David B. DODDS will show you the easy, comfortable and affordable path to choosing your garage door.

    Reply created 13 Sep 2018
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