Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from Peter Moscone
    Rating: 5 out of 5
    Review left on 8 May 2014

    Garage Door Framing and Install

    Dodds did an incredible job, start to finish. The estimate and description was identical to the work and the installer was great with framing up our crooked garage to seamlessly fit the new door. I would use them again and highly recommend.

    Answer from pro:

    Thank you Peter for this great review. With Dodds you can sit back and relax as you are working with the #1 garage door company in the G.T.A as voted by you the customer-14 years in a row! We are proud of our unique achievement and recognition in excellent customer experience.

    Reply created 9 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2014

    New Garage Door

    We contacted Michael from Dodds upon referral from our neighbour. He was highly responsive, coming by within a few days of our intial call to check things out and leave information for us to review. We were provided guidance/advice based on questions we posed, and when we made our decision - product was ordered and installed very quickly. Great service and follow up, and ultimately a great looking and perfect functioning new door. No surprise why they are highly recommended in our neighbourhood!

    Answer from pro:

    Thank you most sincerely for this review and score. Your friendly and knowledgeable Dodds garage door professional will always inform you of the choices available to you during a FREE at home no obligation consultation. Your door will then be installed with great care and professionalism by our expert installers. Our job is never done until you are satisfied.

    Reply created 8 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2014

    New Garage Door

    Contacted Dodds by telephone and received a call-back with 24 hours for a homes visit consultation. I could tell right away that this company knew what they were doing as they could tell immediately what was going wrong with my current garage door set-up that came with our house. They recommended a solution that would last as long as we owned our home and would function quietly and effectively. After paying a standard deposit I was contacted again within the time specified to set-up an installation date. The installer came on time on the day agreed and did a great job removing the old door and track, installing the new door and hooking it up to the existing door opener. The installer was neat, clean & professional and insured i was clear how the new door functioned prior to leaving. The new door and hardware are of superior quality and opens and closes extremely quietly. What a difference! Finally a garage door that works and is solid! I'd highly recommend Dodd's to anyone that is thinking of having their door replaced or serviced.

    Answer from pro:

    Thank you Craig we do appreciate this review.The only surprise in buying a garage door from Dodds is that there are no surprises. You will always get the door that you need at the price it was quoted and we will always be at your door on time and on budget. Your door is installed with great care and professionalism. Dodds people will always treat you and your home with the respect that you deserve.

    Reply created 6 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2014

    Garage Door Installation

    Great customer service! Great product! We had Dodd's come in to repair a problem with our garage door and was very pleased with their immediate service. We then decided to replace the old "builders" door and Michael was very helpful with choosing a beautiful new door (Royalty Carriage in Almond Colour) which has made our house look amazing! Jeremy, who installed the door, paid great attention to detail and completed the installation of the new door beautifully. When he noticed a dent in one of the panels Jeremy immediately alerted his office and an order for a replacement panel was promptly placed. We are very happy friendly service and their product! We highly recommend them!

    Answer from pro:

    Thank you so much for this great review. We really appreciate clients who take the time and effort to review us. Buying a quality garage door from Dodds is easy, comfortable and affordable.

    Reply created 6 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2014

    Garage door

    Great service! The gentleman that assisted did a wonderful job, fast, reliable installment & the product is perfect. Thank you so much, I would recommend this to all. Sincerely a satisfied costumer.

    Answer from pro:

    Thank you for this review Winsome. At Dodds your satisfaction is guaranteed.Each and every one. Day in and day out.

    Reply created 5 May 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Apr 2014

    Garage Door Replacement

    Overall I was very impressed with Dodd's doors - they were great during the sales process. Everything was exactly as they said it would be and they arrived on time and the service took exactly as long as they said. I would have given them a 10 except for the mess that the installers left behind in our driveway, garage and lawn. We've been picking up metal pieces, nuts, screws and bolts for the last few days - at last count there were over 100 pieces obviously scattered around. Given everything else, which was great, this was surprising and disappointing.

    Answer from pro:

    We are as surprised and disappointed as you are Colin. Our installers are all trained to clean up after them and there is no excuse for this installer not doing so and consequently he has been reprimanded and suspended for one week. We simply do not tolerate this lack of performance and had you contacted us after the installation we would have sent him back immediately to do the clean up so that you would not have to.

    Reply created 25 Apr 2014
  • Review from George Pappas
    Rating: 5 out of 5
    Review left on 24 Apr 2014

    New garage door, opener, and aluminum trim

    We were very pleased with the installation of our new electronic garage door and opener. When the job was done the work area was left spotless. The same installer, Jeremy, also installed the aluminum trim/ flashing...even took the time to explain everything to us. I will be using Dodds for future jobs during our renovations. (They even came back as promised and made any adjustments that were required)

    Answer from pro:

    Thank you George for this review. Wow what more would we have to do to achieve a score of 10/10? :)

    Reply created 25 Apr 2014
  • Review from Marion Bogert
    Rating: 5 out of 5
    Review left on 23 Apr 2014

    Replace Garage Door

    This service was faultless...quick service to assess...appointment within a week to build new door, custom fit......work done within a few hours....perfect cleanup. Electronic door opener had been replaced by them at an earlier date...same high level of efficiency.

    Answer from pro:

    Thank you Marion for this review! Just call Dodds for a free at home, no obligation consultation and a knowledgeable and professional Dodds garage door expert will visit you in the comfort of your home and will present you with all the options and "ups and downs" of buying a garage door. Your door or opener will then be installed with great care and professionalism by one of our dedicated installation teams.

    Reply created 23 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2014

    Caping of garage door frame

    Replaced old aluminum coping on 2 of my garage doors. They were on time, very clean and the the installer was very friendly would recommend there service to friends and family. Vince & Louise

    Answer from pro:

    Thank you Vince and Louise for this review. Every Dodds team member is fully committed to maintaining our excellent standards of service and support.

    Reply created 23 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    Garage Door replacment

    Was very impressed with the quality and price of the product installed. The installer Jeremy was very friendly and on time, he was very helpful in explianing the work that was compelted. Would deffinately recomment this company to anyone looking for a garage door!

    Answer from pro:

    Thank you Doris for this review. We are committed to helping you choose the perfect door for you, your home,your street and your budget. Every customer. Every time.

    Reply created 22 Apr 2014
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