Drain Rescue Plumbers reviews (769)

Thank you very much dear customer for your feedback about plumbing service that we recently provided at your home. It is rewarding to hear that our team could assist you with your issue. Thank you for choosing Drain Rescue as your plumbing/drain provider!

Thank you for the response, Laura! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

It was a pleasure to read your review to learn just how happy you were with Drain Rescue service. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue

Thank you Ruth for your feedback regards our team work at your home. It is nice to hear that we could provide an emergency service and came to diagnose your drain issue promptly and we avoided bigger damage to your home. It is our field of work to diagnose and show our customers what kind of damage could be on a main drain line. Our drain specialist came fully equipped to determine an issue that was causing the sewer back up. The technician ran a see snake to clear the blockage, unfortunately he couldn't clear the blockage due to damaged pipe located before laundry room. The technician had to leave recommendations how to fix the discovered problem and our customers decide whether to go ahead with recommendations or not. When crew exposed the area with damaged pipe our technician had to come back and check the rest of main drain line condition. The camera inspection showed that clay pipe along the line has various damaged sections and tree roots growing through. You agreed and signed a contract for additional repairs. Regards the footage our customer mentioned above it has a logical explanation: the distance from point A to B is not always straight, it includes branches which are bringing waste from different points of the house, this branches had to be change in order to repair the full line. Thank you for your feedback and we do respond to all our customers review, there no bad or good reviews for us. Customers opinion is very important to us!

Thanks Norm for sharing your positive experience with our technician Vince and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Vince has done just that! Thank you for choosing Drain Rescue!

Thanks Drew. It was a pleasure to read your review to learn just how happy you were with Drain Rescue service. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue

Thanks for writing in, dear customer! We always love good word of mouth because it means people are putting their own trustworthiness on the line by standing behind our work. We always try to keep account of those who have recommended us and see to it that they're well taken care of if we see them again!

Thanks, Raman. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Thanks for writing in, dear customer! It's great to hear that you found everything to be taken care of quickly and in an effective manner!

Thanks for the kind words, Henry! I'm happy to hear about your positive experience and will make sure that the individuals involved with your issue know as well!