Drain Works Plumbing reviews (1712)

**Thanks** We are very grateful for your review and thank you for taking the time to share your positive toilet installation service experience with us. It is rewarding to know we could be of assistance and gain your vote of confidence; thank you so much for your referral. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

**Thanks Amarin** We very much appreciate your review and thank you for sharing these kind words regarding your experience. Customer service and quality workmanship is top priority at DrainWorks Plumbing, so it is very rewarding to have our efforts acknowledged by you. Your vote of confidence means the world to us and we look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. 416 486-0000 www.DrainWorks.com

Hi. Thank you for taking the time to speak with us on the phone regarding your review. As a long-time customer, we truly value your feedback and appreciate the opportunity to address your concerns. As we discussed, we have maintained the same pricing structure since 2017, including same-day appointments, and the process for additional snaking services beyond an hour remains unchanged. It's important to note that trips to the truck for tools and parts do not affect snaking time, and as in your previous visits, we completed the snaking within the hour. Furthermore, you always have the right to refuse a service recommendation, as was the case with the drain upgrade in the past. However, as mentioned, signs of leakage were documented on prior visits since 2017, and now, with the upgrade, you have a more reliable configuration with proper cleanout access going forward. We appreciated the chance to clarify these details and we hope to hear from you should you require assistance again in the future.

**Thanks Kelvin** We are so grateful for your review and we appreciate you taking the time to share your positive plumbing service experience. It is rewarding to know we could be of assistance and that you were happy with the service. Thank you for choosing and referring DrainWorks Plumbing. We look forward to hearing from you should you require plumbing or drain service again in the future. www.DrainWorks.com 416 486-0000

**Thanks Christina** Thank you so much for your wonderful review! ? We’re thrilled to hear that we could assist you on such short notice with the running toilet in your new home, and that the other toilets were in good working order. We truly appreciate your recommendation and are glad you were pleased with our service. It’s our goal to provide exceptional service and peace of mind to all our customers. We look forward to hearing from you should you require plumbing service or drain service again in the future. Thank you for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com Best regards, The DrainWorks Plumbing Team

**Thanks Tony** Thank you so much for your outstanding 10-star review! ? We are thrilled to hear about your positive experience with our team. It’s great to know that we were able to book your service call promptly and that our plumbers arrived on time, providing pleasant, helpful, and efficient service. We deeply appreciate your continued trust and loyalty over the years, as well as your willingness to recommend DrainWorks Plumbing to others. Your satisfaction is our top priority, and your kind words motivate us to keep delivering exceptional service. Thank you once again for your support and for being a valued customer! We look forward to hearing from you should you require plumbing service or drain service again in the future. 416 486-0000 www.DrainWorks.com

**Thanks** Thank you so much for taking the time to share this glowing review! We are absolutely delighted to hear about your positive experience regarding your clogged sink and leaky pipe service with Josh, Armando, and JP. Providing excellent support and prompt scheduling is a top priority for us, and it’s wonderful to know we were able to meet your expectations. Your recommendation means the world to us and serves as a great motivation to continue delivering the best service possible. If you ever need further plumbing service or drain assistance, please don’t hesitate to reach out. Thank you again for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

**Thanks St_Clair_Ave** We thank you for taking the time to leave such a wonderful review! We're thrilled to hear that Chris provided friendly, knowledgeable, and professional service during your recent project. It’s always rewarding to hear from repeat customers like you, and we're honored to have been chosen for the third time to assist with your plumbing needs. We're glad that the demolition and removal of your old basement sink and pipe, as well as the installation of the new 2-bin plastic laundry sink and standing drain, met your expectations. It’s great to know that you could get back to doing laundry within the same day and that both the washer and sink are working simultaneously without any issues. We take pride in leaving the work area clean, and we’re pleased to hear that the process was smooth and hassle-free for you. Your satisfaction is our top priority, and your positive feedback motivates us to continue delivering high-quality service. Thank you once again for your trust and loyalty. If you ever need any further assistance, please don't hesitate to reach out. DrainWorks Plumbing. 416 486-0000 www.DrainWorks.com

**Thanks** We are so grateful for your review and thank you for taking the time to share your experience with DrainWorks Plumbing. We are delighted to hear that Chris and Josh provided exceptional service while replacing your refrigerator water line and addressing the shut-off valve issue. Our team takes great pride in delivering top-notch workmanship and ensuring all connections are thoroughly tested for reliability. We’re thrilled to know this is the fourth or fifth time you’ve chosen DrainWorks Plumbing for your plumbing needs. Your continued trust and satisfaction mean the world to us. As always, we look forward to hearing from you if you ever need plumbing or drain service again in the future. Thank you again for your kind words and your loyalty! 416 486-0000 www.DrainWorks.com

**Thanks Andrea** We are very grateful to you for taking the time to share your positive experience with DrainWorks Plumbing. We're delighted to hear that we could address your urgent basement drain backup issue promptly and effectively. It's great to know that J-P provided excellent communication over the phone and that Armando took the time to thoroughly explain the situation on-site. Clearing the blockage quickly and using a drain camera to identify the root cause are part of our commitment to delivering top-notch service. We understand the stress that comes with unexpected plumbing issues, especially when previous work wasn't done properly. We're glad we could resolve the problem and replace the drain pipe. Your recommendation means a lot to us. Thank you for recognizing our team's professionalism and communication. We look forward to hearing from you if you ever need plumbing service or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com