Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2009

    Drain backup

    I called up DrainWorks and they had someone at my place within hours. Jeremy showed up early, investigated the problem, explained my options and then proceeded to scope my drainage problem with a camera thingamabob. He showed me the problem with roots in my drain and provided me with some options. He then proceeded to clear up the immediate problem. Throughout the whole experience Jeremy was professional, knowledgeable and competent. Great guy as well. And, the price was reasonable!

    Answer from pro:

    **Thanks Tim** We certainly do appreciate the review and thank you for taking the time out of your schedule to share this experience with others. We are glad to know you were pleased with the service you received and we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 22 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2009

    Drain repairs

    They did a very complete analysis of all the drains and then completed the work quickly and left the place very clean and tidy. I would recommend the company for any drainage work.

    Answer from pro:

    **Thanks Susanne** It was a pleasure reading your review and knowing that you found our service to your satisfaction. Thanks for choosing DrianWorks and thank you in advance for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you rely on.

    Reply created 22 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2009

    Unclog a bathtub drain

    We had an excellent experience from the first phone call to the end result. Mike thoroughly snaked the drain in the bathtub. Mike left the tub cleaner than it was before he came, and the water drains better than it ever did since we moved in! Mike clearly explained everything to us. I would highly recommend Drainworks to everyone, and wouldn't hesitate to call them next time I have a drain issue. Thank-you for resolving our issue quickly, honestly, and professionally! Great work!

    Answer from pro:

    **Thanks ALP** We are grateful for the review and thank you for sharing this detailed account of the service you received. It is a pleasure to know that you found our service perfect from the initial phone call to the completion of the job. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you rely on.

    Reply created 22 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2009

    Full drain/pipe replacement inside/outside

    After extensive flooding in our basement, we hired Drain Works to do a full replacement on our inside and outside pipes. Their cleanliness, professionalism and excellent communicating made an otherwise horrible job completely painless. They left the work site in even better condition than they found it. I was particularly impressed with how, after digging up our entire front yard, there was almost no sign they had even been there after everything was backfilled. I highly recommend this company.

    Answer from pro:

    **Thanks Emily** We appreciate your review. It is very rewarding to know that you were satisfied with all our work from start to finish. Thank you for choosing DrainWorks and thank you in advance for any referrals you make on our behalf.

    Reply created 22 Sep 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 9 Sep 2009

    Swage drains blocket by roots

    A good overall experience. Very good customer service from both the phone call and arrivals. Team worked very hard on site and was consciencous of my neighbor and clean up. Unfortunately, the job turned into a bigger one once a hole was opened up. I would have preferred a lower cost for the additional work, but they took a bit off. Overall I would recommend them.

    Answer from pro:

    **Thanks Pete Farmer** We value your review and your input. We are happy to hear that you were satisfied with our customer service and with all the hard, efficient and cleanly work that was performed at your home. We sympathize that additional repairs were required, however, the problems at your home directly dictate the amount of work required to repair them. We appreciate any referrals you make on our behalf and we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 22 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2009

    Drains / Plumbing

    excellent and efficient service punctual and tidy cost met quote explained repairs underway & ways to prevent problem recurring in future definitely would use again will recommend to friends extremely professional service and communication worked quickly and knew how to deal with problem

    Answer from pro:

    **Thanks Jackie** We appreciate your review and thank you for taking the time to share this experience with others. Also thank you in advance for any referrals you make on our behalf. We are glad to know you were satisfied with our services and we look forward to being your plumbing and drain service providers should you require our assistance again in the future.

    Reply created 9 Sep 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Sep 2009

    Roots in sewer line

    Mat came to our home within 1 hour of our call. Assessed the problem and fixed it! We were very please with the service and professional manner in which he worked - he even wore booties in our home to cover his shoes and leave no dirt.

    Answer from pro:

    **Thanks Kim** We are grateful for this account of the positive service you received from DrainWorks. We certainly are glad to hear that you were very pleased. We look forward to being the plumbing and drain service providers you can rely on. Thanks for choosing DrianWorks.

    Reply created 9 Sep 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2009

    Bathtub fixture replacement

    I have used DrainWorks' service many times over the years, and they have always given me superior service. Their latest job with me was to replace a bathtub/shower fixture. Arrangements over the phone were efficient and courteous, and Chris and an assistant came out the next day. They laid out my options and the job cost clearly. The work involved removing a toilet and opening up a stub wall, a tricky job, but they did it without any cutting and cleaned up perfectly afterwards. Chris even tightened a loose towel rack for me! These guys are the best.

    Answer from pro:

    **Thanks Norm** It was a pleasure reading your review. We certainly do appreciate your patronage. It is very rewarding to know that you are continually satisfied by the service you receive from DrainWorks. We are pleased to be the plumbing and drain service providers you rely on.

    Reply created 9 Sep 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Sep 2009

    shower drain was blocked

    Jeremy from Drainworks arrived and was professional and concise. Shower drain works fine now. I was advised of cost on the phone at time of booking and also by Jeremy prior to him starting. Find the price of $190 a bit much...but nonetheless, happy with the experience.

    Answer from pro:

    **Thanks Steve** We appreciate your review and are glad to know that you recognized the value of our service after experiencing it first hand. We look forward to being the plumbing and drain service providers you can rely on. Thanks for choosing DrainWorks.

    Reply created 9 Sep 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Sep 2009

    Declogging of Drains

    Dave Zilinski, 7231 Windrush Court, Mississuaga l5n 6k1 Armando arrived at our home on time and did a great job of declogging our bathroom drains. His promt and coureous service was appreciated. Thank you.

    Answer from pro:

    **Thanks DZ** We appreciate your review and thank you for taking the time to share this experience with others. We look forward to being the plumbing and drain service providers you can rely on. Thanks for choosing DrainWorks.

    Reply created 9 Sep 2009
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