Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from Jennifer Mahoney
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    Undersink DrainPipe Installation

    I first called DrainWorks Plumbing to repair & correct a botched sink installation by a Jiffy plumber. JP could hear the panic in my voice when I discovered the leaking drain pipes under my new sink in my new kitchen. Within a couple hours, Chris, a senior tech who has been with the company 20 years, was at my house to completely undo, re-pipe and properly install my sink/faucet, waterline to my fridge and check the dishwasher line. He was competent, professional, calm and very efficient. DrainWorks has since been back for two new toilet installations. Their whole process, from point of contact with JP, to the end of the job has always been the most professional and competent experience. I won't ever call anyone else.

    Answer from pro:

    **Thanks Jennifer** It was such a pleasure to read your review and learn how happy you were with our services from start to finish. It is rewarding for us to know that we could be of quick assistance at such a stressful time. We are so grateful to have earned your trust for the additional plumbing services you required. We strive to be the best plumbers in Toronto so it means so much to have your strong recommendation. We are here should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 26 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2023

    Plumbing Replacement / Repairs

    If you need a plumbing tradesman to complete a small household project expertly and in a timely manner then the people to contact are the professionals at DrainWorks. Over the last 16 years we've now used these folks 4 times and, as in the past, continue to give them top rating on HomeStars. The latest project consisted of replacement / repairs to every inside sink tap in our house kitchen, bathrooms, laundry room. One call to J.P. at DrainWorks was all it took. By the next day a professional job was completed. Armando and Josh both did an excellent job. My wife and I are very pleased with the results. Thanks guys !

    Answer from pro:

    **Thanks Claud** It was a pleasure to read your review to learn that you have been so happy with our services over the years and on our most recent visit. We strive to be our best when it comes to customer service and quality professional plumbing and drain service, so it is very rewarding to have our efforts acknowledged by you, especially since you have witnessed our unwavering dedication to these practices for 16 years. Thank you so much for taking the time to share your experience here for all to see and for your high referral for our services. As always, we are here should you require plumbing service or drain service again in the future. Thank you for continually choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 12 Oct 2023
  • Review from Jim Daigle
    Rating: 5 out of 5
    Review left on 8 Sep 2023

    Fast and efficient service

    Weve used Drain Works twice now and both times the service was excellent - arrived on time, provided a competitive quote and did an excellent job. Chris was very polite and professional. Wouldnt hesitate to call them again when we need plumbing services.

    Answer from pro:

    **Thanks Jim** We very much appreciate your review and thank you for sharing your experience here for all to see. It is rewarding to know that on more than one occasion you have been happy with our services. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thank you for choosing DrainWorks Plumbing.

    Reply created 8 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2023

    Kitchen Sink Plumbing replacement and Repair

    Called regarding a leak under the kitchen sink. J.P. did the scheduling upfront and worked around some scheduling issues on our end. Armanda arrived promptly, assessed the situation, and called me to explain what needed to be done. Super polite, professional, and efficient team. Would 100% call them again.

    Answer from pro:

    **Thanks Janice** It was a pleasure to read your review and learn how happy you were with the services provided. We strive to be our best so we thank you very much for taking the time to share your experience. It is rewarding to know that we could be of assistance. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 29 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2023

    New laundry sink & drain connection for dishwasher

    This is the second time I have hired Drain Works, and I am very happy I did! Chris was phenomenal! He was very courteous, professional and clear with his communication. I would hire this company again and would recommend them to anyone!

    Answer from pro:

    **Thanks Pat** We really appreciate your review and thank you for sharing your experiences. It is rewarding to know that on more than one occasion you have been so happy with our plumbing services. We look forward to hearing from you should you require plumbing or drain service again in the future. Thank you for your referral and thank you for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 24 Aug 2023
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 11 Aug 2023

    Service

    Change a pipe with a hole in the sink, service was very good , easy to contact and show up on time, excellent costumer service and very good work.

    Answer from pro:

    **Thanks** We are very grateful for your review and thank you for taking the time to share your experience. We are happy to know you found the service excellent and happy to know we could be of assistance. Thank you for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 14 Aug 2023
  • Review from Neil Williams
    Rating: 5 out of 5
    Review left on 4 Aug 2023

    Kitchen Sink re-pipe w/Dishwasher hookup

    Kitchen sink plumbing was on borrowed time with obvious signs of corrosion so we wanted to get the ball rolling on fixing the issues before they got worse! Chris from Drain Works came by our condo to check out the situation and he immediately informed us that the existing plumbing wasn't up to code due to a lack of fire safety rating and this was clearly for our benefit and not a sales tactic. A quote for the work was given on the spot and it was less than I expected based on quotes sought for the same job from other plumbers when I looked into it pre-Covid so that's always a bonus, and he even pointed out that the existing hot water supply line for the dishwasher (installed but not hooked up) was a specific type of piping (Wirsbo) which required a specialist tool to work with which he didn't have...again, informative and helpful without being a pushy salesman, but instead an informative tradesman! He offered information on a plumber who dealt with Wirsbo and also offered a solution on how to work with the existing plumbing in order to achieve the desired goal of eventually hooking up the dishwasher. Although unplanned, the additional work was quoted on the spot again and once agreed he got straight to it without any issues. Overall, Chris was able to kill two birds with one stone while offering helpful and useful information along the way while completing the jobs in a quick, efficient and professional manner. More than happy with the work being done and wouldn't hesitate to call Drain Works again for future plumbing jobs.

    Answer from pro:

    **Thanks Neil** We are very grateful for your review and thank you for taking the time to share your positive experience here for all to see. We strive to be our best so it is rewarding to know that you were so happy with our plumbing services. We look forward to hearing from you should you require assistance again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 7 Aug 2023
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 2 Aug 2023

    Efficient and professional

    Backed up kitchen sink. Drain works arrived within 3 hours, explained everything and replaced the pipes quickly. So happy with this company and the plumber who helped me out!

    Answer from pro:

    **Thanks** Thank you so much for the review, we really appreciate you taking the time to share your positive plumbing service experience. It is rewarding to know that you were so happy and that we could be of quick assistance. We look forward to hearing from you should you require future plumbing or drain services. Thank you for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 3 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2023

    Faucet Replacement

    After contacting two plumbing companies that the management in my condo building recommended and having a less than satisfactory experience, I decided to reach out to Drain Works for an online quote. Within 10 minutes of my online inquiry Armando reached out for more information for a quote, and within 2 hours Chris from their team was at my condo starting the repairs. And Chris was FANTASTIC. Fast, professional, friendly, helpful, resourceful, and reasonably priced, we were beyond happy. I cannot recommend Chris, Armando, and the team at Drain Works enough. I'd give them an 11/10 if I could.

    Answer from pro:

    **Thanks Jeff** It was a pleasure to read your review to learn how happy you were with our plumbing services from start to finish. We strive to be our best and it is rewarding to have our efforts acknowledged by you. Thank you for taking the time to share your positive experience here for all to see. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

    Reply created 26 Jul 2023
  • Review from Matt Elliott
    Rating: 5 out of 5
    Review left on 12 Jul 2023

    New toilet, backyard water line repair in old house

    Tricky job in an old (circa 1890) house where home repair is always an adventure and mystery. Drainworks was on site within two hours of me placing the request. They installed a new toilet in our basement bathroom and fixed the water line to our backyard that had suffered a burst pipe under the home's previous owner. The latter was challenging due to the need to work in small spaces but the team got it working. Reasonable prices, very quick work, and great results.

    Answer from pro:

    **Thanks Matt** We appreciate your review and thank you for taking the time to share your plumbing service experience with us. It is rewarding to know that you were so happy with the work. We strive to go above and beyond and it is fulfilling to have you acknowledge our efforts. We look forward to hearing from you should you require plumbing or drain related service again in the future. Thank you for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000

    Reply created 13 Jul 2023
Get in touch