Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from Michael M
    Rating: 5 out of 5
    Review left on 9 Jul 2023

    Kitchen Sink Maintenance

    I live in a condo and had a leaky kitchen sink and I'm glad I called Drain Works. Chris from Drainworks came to replace the pipes - and now it works perfectly. The service was quick, clean, efficient and a great value! I will 100% call Drain Works for any of my plumbing needs in the future.

    Answer from pro:

    **Thanks Michael** We very much appreciate your review and thank you for taking the time to share your experience. It is rewarding to know we could be of assistance and that you were so happy with the service provided. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000

    Reply created 12 Jul 2023
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 8 Jul 2023

    Outstanding Plumbing Service - Knowledgeable and Customer-Focused!

    I recently had the pleasure of working with Chris from DrainWorks Plumbing for a series of plumbing issues in my home, and I couldn't be happier with the service provided. First and foremost, the Chris was incredibly knowledgeable and informative. He took the time to explain the problem to me in a way that was easy to understand, outlining the different options available for solving it. His expertise and attention to detail were evident, leaving me with confidence in the solutions he recommended. What truly stood out to me was the genuine desire to work with me to find the best resolution. He patiently listened to my concerns and answered all of my questions, ensuring that I felt comfortable with the proposed course of action. It was clear that he valued my input and wanted to ensure my satisfaction with the final outcome. Not only was the service itself exceptional, but the plumber was also punctual and respectful of my home. He arrived promptly, maintained a clean work area, and demonstrated professionalism throughout the entire process. Overall, I highly recommend DrainWorks Plumbing for their outstanding service. I will not hesitate to reach out to them for any future plumbing needs and will gladly recommend their services to friends and family.

    Answer from pro:

    **Thanks** We are very grateful for your review and thank you so much for sharing your experience here for all to see. Customer service is the bedrock of DrainWorks Plumbing and we strive to be our best so it is very rewarding to have our efforts acknowledged by you. So thrilled that you were happy with our services. We appreciate any referral you make on our behalf and we look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

    Reply created 12 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2023

    replace pipes under kitchen sink

    No problem with service. Pipes replace and working well. Works great. Great job. Excellent service

    Answer from pro:

    **Thanks Sue** We appreciate your review and thank you for taking the time to share your positive plumbing experience, it means a lot to us and it is so rewarding to know you were happy with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 25 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2023

    When you need them, they are there

    This is the second and third time that we have used Drainworks for different properties and different issues. It doesn't seem to matter what we are challenged with, Armando knows what to do! They leave the work area cleaner than when they started. Two thumbs up!!

    Answer from pro:

    **Thanks Nest** We certainly do appreciate your review and thank you for taking the time to share your experience. It is so rewarding to know that you have been happy with our plumbing services at multiple properties. Glad to be there when you need us, and of course, we look forward to hearing from you should you require our plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000

    Reply created 2 May 2023
  • Review from Rob Couvillon
    Rating: 5 out of 5
    Review left on 22 Apr 2023

    Toilet Replacement

    Our toilet was leaking, so we called Drain Works. Armando and Josh were there the next day on time and quickly replaced our old broken bowl with our shiny new commode. Both gentlemen were professional and courteous, and they worked seamlessly with out building's superintendent to ensure the connection was properly sealed and wouldn't leak to our downstairs neighbors. All in all exceptional work. The next time we need plumbing help, we'll call Drain Works again.

    Answer from pro:

    **Thanks Rob** We are very grateful for your review and appreciate you taking the time to share your experience. It is very rewarding for us to know that you were so satisfied with the service from start to finish. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

    Reply created 24 Apr 2023
  • Review from G M
    Rating: 5 out of 5
    Review left on 14 Feb 2023

    Punctual and professional

    Suffered a drain line clog and after Drain Works was called, a quick assessment and investigation was made and identified the culprit...roots. The section of pipe was replaced and cleanouts added to assist in future problems, should there be any without disrupting the finished basement. Couldn't be happier and at every step questions were answered. Top notch service!...a rarity to find these days

    Answer from pro:

    **Thanks G in Dunnville* We are very grateful for your review and thank you for taking the time to share your experience. It is rewarding to learn you were so happy with our services and found our service Top Notch! We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000.

    Reply created 14 Feb 2023
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 19 Jan 2023

    Amazing Plumbing Service! A++ For DrainWorks.

    Chris and his partner (Yvan I believe) from DrainWorks were absolutely amazing!!!! I called DrainWorks because I wanted a reputable and licensed plumber to handle leaking issues in the kitchen. They arrived on time, were very professional (wore shoe booties inside the home - photo attached) and are VERY knowledgeable. They ran tests with me watching, showed me where the leak was coming from, and offered to replace the old brass pipes with the newest standard on the spot. He told me the price, how long it'll take and he has all the gear in the truck ready to go to fix it - No 2nd visit needed!!! After replacing the old brass with the new stuff, he ran several tests again and boom, no leak. They even cleaned up afterwards, no water and no sawed off piping left. It was all cleaned up by them. I'd give them 6 out 5 stars if I could. I would recommend them to anyone looking for a proper plumbing service! A++ DrainWorks. Will 100% hire again and refer to friends/family.

    Answer from pro:

    **Thanks** It was an absolute pleasure to read your review and learn how happy you were with our plumbing service. Thank you for taking the time out of your schedule to share your experience. It is rewarding to know we could be of assistance and to have our customer service efforts acknowledged by you. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

    Reply created 23 Jan 2023
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 27 Dec 2022

    Vanity disconnect and reinstallation

    Armando and his assistant disconnected and reinstalled our outdated vanity. The existing plumbing was unusual. Not a problem as they came up with a less complicated solution. They also fixed a broken shower lever, and changed a leaky shut off valve while they were here. We were very happy with our service, and the work that was completed.

    Answer from pro:

    **Thanks** We are very grateful for your review and thank you for taking the time to share your experience here for all to see. It is rewarding for us to learn how happy you were with our services and to know that we could be of assistance to your satisfaction. We look forward to hearing from you should you require any future plumbing or drain service. Thanks for choosing DrainWorks Plumbing!

    Reply created 28 Dec 2022
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 20 Dec 2022

    Sewage Pipe Replacement

    Armando and his team did a spectacular job. We had emergency sewage backup in our newly renovated basement &the team worked very efficiently in assessing the repairs/replacements needed and completed the huge job (replaced all of the sewage pipes inside and outside of our large home) in about a week. Left the inside and outside of the house very clean. Staff were professional and very hard working. The scheduler - JP, always called the day ahead to let us know when the staff would be arriving. Overall, very positive and professional service. Price seemed reasonable for the large plumbing job completed. We highly recommend Drainworks. Thanks again!

    Answer from pro:

    **Thanks** It was such a pleasure to read your review and learn how happy you were with our services. We strive to go above and beyond when it comes to customer service and quality work, and having our efforts acknowledged by you is very rewarding. Thank you for taking the time to share your positive experience here for all to see, and for your high recommendation to DrainWorks Plumbing. We look forward to hearing from you should you require future plumbing or drain assistance. Thank you for choosing DrainWorks Plumbing!

    Reply created 21 Dec 2022
  • Review from Customer of Drain Works Plumbing
    Rating: 5 out of 5
    Review left on 19 Dec 2022

    Rebuild pipes under kitchen sink

    JP was excellent in both cleaning up a mess a previous company left and creating a solid plumbing infrastructure under my kitchen sink. He was on time, worked diligently and was very skilled and professional. I would not hesitate to call him for any other jobs, small or large. Thanks JP, its comforting knowing I wont have any surprises with backups or leakages

    Answer from pro:

    **Thanks** We are so very grateful for your review and appreciate you taking the time to share your plumbing service experience. It is rewarding to know that we could be of assistance and that you were so happy with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 19 Dec 2022
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