Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1700)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2015

    Sewer Repair/Back Water Valve

    From the moment we phoned Drain Works for an estimate we knew we had found the right company for us. They were respectful, courteous and honest in dealing with our basement issues. They answered any questions we had, showed us where exactly our issue was and were up front of all/every costs. When they told us they would be here, they actually came. there was no problems in trying to get ahold of them, They were up front on how long the project would be and because of this service that they gave us, we will be calling them for any/all future plumbing repairs.

    Answer from pro:

    **Thanks Grace** It was a pleasure reading your review to see just how satisfied you were with the service DrainWorks provided. Thank you for sharing this experience. We strive to provide top notch customer service, and it is so pleasing to know that our efforts were recognized and appreciated. We do look forward to being the plumbing and drain service providers you will continue to rely on. Thanks again for choosing DrainWorks.

    Reply created 17 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2015

    Plumbing

    Frank from Drainworks was great at scoping the project for us. He took us through the options, costs, and risks associated with the stages of the project. At each point along the way the timeline, progress, and key information was passed on in order to make timely decisions and, where possible, how to save on costs. I highly recommend Frank and his team at Drainworks for all your seriously plumbing projects.

    Answer from pro:

    **Thanks Adam** It was a pleasure to read your review and to learn just how happy you were with the service you received from DrainWorks. We strive to provide top notch customer service and communication; it is rewarding to know that our efforts were appreciated by you. Thanks, again for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on should you require assistance again in the future.

    Reply created 25 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2015

    Sewer Drain replacement & backwater valve

    Our sewer drain collapsed and our basement nearly flooded. DrainWorks came quickly and Frank was great at explaining the issue and our options. The work was done quickly with clear communication all through the process.

    Answer from pro:

    **Thanks Matthew** We are very grateful for the review and feedback. It is nice to know that you were so satisfied with the service DrainWorks provided. We look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future. Thanks for choosing DrainWorks.

    Reply created 25 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2015

    sewage odour

    I had a slight sewage odor coming up from my drains in my furnace room - i called Drainworks and they were there that day, without an "emergency" fee - did a scope of my drains with me watching, and found the prob and was not the nightmare i had imagined ! Fast, honest, real polite - all around just GREAT!

    Answer from pro:

    **Thanks Paulski** We appreciate your review and thank you for taking the time to share this experience here for all to see. It is a pleasure knowing that we could be of assistance and that you were so happy with the quick and efficient service received. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 25 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2015

    Kitchen Sink Unclogged

    Matt from Drainworks arrived as scheduled and quickly assessed the issue with our backed up kitchen sink. He was polite, friendly and professional. He worked quickly and fixed the problem. We would definitely recommend Drainworks!

    Answer from pro:

    **Thanks A.** We are very grateful for the review. Thank you for taking the time out of your schedule to share this feedback. It is very rewarding to learn how pleased you were with the quick, friendly and professional service you received. We certainly do look forward to being the plumbing and drain service providers you will continue to rely on, should you require assistance again in the future.

    Reply created 4 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2015

    Replacement of Waste Pipes

    When we discovered our waste pipe was backing up in the basement, we called Drainworks. They arrived promptly and assessed the problem with the assistance of the camera. This was a major repair that also included digging up the basement floor. The work was done quickly, neatly and to a very high standard. We highly recommend them.

    Answer from pro:

    **Thanks Sandra** It was a pleasure reading your review to learn just how satisfied you were with the service. It is quite pleasing to know that our efforts to be quick, clean and efficient, were so well received. We appreciate any referral you make on our behalf and we hope to be the plumbing and drain service providers that you will continue to rely on should you need assistance in the future.

    Reply created 4 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2015

    New Toilet

    Have a lovely new toilet courtesy of Chris. He showed up on the day and time as booked, introduced himself, showed me my options along with prices and then went to work. He even noticed the drip at my other toilet when he went to shut off the water to the house. He gave me a quote to fix that valve and was also able to change that out on that same visit. Bonus it happened to be garbage day and he made sure the old toilet was out on curb and let me know the garbage men took it away. He cleaned up after all work was done to replaced the toilet you'd never know he was there. Thanks Chris and Drainworks for making this toilet replacement quick and no fuss.

    Answer from pro:

    **Thanks Diane** We are very grateful for the review and feedback. It is so rewarding to know that you were pleased with our service. We do strive to offer quick and efficient service, so knowing that our efforts were appreciated is wonderful to hear. Thanks for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 4 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2014

    Drainwork

    I called Drainworks on Wednesday Dec 17th due to a clogged drain, and an appointment was set for the next day. Armando from Drainworks came by and cleared the clog, but while clearing the clog, determined that we had serious problems that needed to be dealt with. Since we were having a Christmas party at the house on Saturday the 20th, we needed the work done right away. We needed 5ft of stack and 10ft of floor drain replaced, and Armando arranged to get it done the next day in time for the planned party. Armando and his crew did a great job. Armando explained everything extremely well, and the cost was quite fair as well. I would definitely recommend Drainworks to my friends.

    Answer from pro:

    **Thanks John** It was a pleasure reading your review. Thank you for taking the time out of your schedule to share this experience with us and thank you in advance for any referrals you make on our behalf to your friends. We do look forward to being your choice for any future plumbing or drain service that you may require.

    Reply created 7 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2014

    Kitchen Drain

    We had a major kitchen drain problem after a houseful of guests over the holidays. Called 9am Saturday, dispatcher was very helpful, plumber at my door by 11, problem solved by noon. Very professional, tidy, good attention to detail. Would definitely use them again.

    Answer from pro:

    **Thanks Paul** We appreciate your review and thank you for sharing this experience here for all to see. It is rewarding to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 7 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2014

    Drain pipe replacements

    What, we thought, started out as a simple blockage turned into a massive project that required digging up a portion of our basement and front lawn. While the extent and cost of the project was daunting, to a man, the people from Drainworks Plumbing were knowledgeable, respectful, patient and understanding. At every step, I was shown the challenge that lay ahead and explained the reasoning. The workmen kept the site as clean as possible and went out of their way to save the flooring and outside vegetation. I couldn't be happier and would heartily recommend their services.

    Answer from pro:

    **Thanks Dennis** We are very grateful for the review and thank you for your feedback. It is rewarding to hear such positive comments regarding the service you received from DrainWorks. We certainly do hope to be the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 7 Jan 2015
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