Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1712)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2010

    blocked pipe

    My basement toilet started to leak out onto the floor. I was told and shown the roots glogging the pipe. Lou and his assistant Matthew brought state of the art equipment and within a few hours had cleaned the pipe line from my basement out to the city street. They were courteous and informative making sure I understood every step of the process involved.

    Answer from pro:

    **Thanks Antoinette** We are grateful for the review and very pleased to learn that you were so satisfied with our service. Thank you for choosing DrainWorks, we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 10 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2010

    Plumbing Problems

    I had drainworks over to fix two of my shut off valves. One I thought would not be able to repair because of the location. The plumber was not able to reach it but found what he called a sweet spot on the pressure so he repaired the other one and tweaked the other at no additional cost.

    Answer from pro:

    **Thanks Michelle** We appreciate your review and thank you for taking the time to share your experience. It is nice to know we were of assistance and that you were satisfied with our services. We look forward to being your plumbing and drain service provider should you require our assistance again in the future.

    Reply created 10 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2010

    blocked toileet

    I phoned Drainworks in the morning, & they were at my house before 2 the same day (not 3 days later like some other campanies). They thoroughly explained what they were going to do before starting work. They took off the toilet (having to saw off one of the bolts), & found the blockage, & cleared it. They were very professional - covered the floor where they were working & put covers over their shoes to keep the floor clean. Great service. Thank you Drainworks. Jennifer [last name removed--Ed] 11 Hazelwood Ave, Toronto, M4J 1K4 donate to Sick Kids Foundation

    Answer from pro:

    **Thanks Jen** We certainly appreciate your review and thank you for taking the time to share this experience with others. It was nice to learn that you were so satisfied with the service you received and we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 5 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2010

    Drain replacement

    We had two recent interactions with Drainworks. First was when the plumbers for our general contractors (we're having an addition built) dropped a large piece of cast iron stack down the drain, and resulted in a backup. Second was when our 100 year old outside trap got blocked. Both times, Drainworks was fast, courteous, and professional (wish we could say the same about our general contractors!!). We first used them 15 years ago in our previous house, I'd I wouldn't hesitate a second to use them again! Thanks guys.

    Answer from pro:

    **Thanks YDS** It was a pleasure reading your review and learning that you are continually satisfied with the service you receive from DrainWorks. We definitely value your patronage and consider ourselves privileged to have you as such a devoted customer. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.

    Reply created 5 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2010

    A leaking toilet

    I called Drainworks after seeing their ad in the yellow pages. Jeff arrived shortly there after and put in slippers so not to make a mess. He quoted me the cost, and fixed the problem in a timely manner and with no mess. I would recommend Drainworks to anyone. They did a great job.

    Answer from pro:

    **Thanks Eric** We are grateful for the review and thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on. Thanks for choosing DrainWorks.

    Reply created 5 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2010

    Plumbing, Trap Replacement

    I had an emergency basement flood due to a clogged Trap under my porch. Drainworks took my call and had someone at my door in less than 1/2 an hour to assess my situation. They recommended to replace the old Trap and did all the arranging for the excavation crew to come the next morning. Within a day of my flood the whole situation was fixed expertly. The crew was helpful, informative, and really knew their stuff. I felt confident being in their hands. I'd highly recommend Drainworks for fast, friendly service...they turned my bad situation into a great solution.

    Answer from pro:

    **Thanks Glenn** It was a pleasure reading your review and learning how pleased you were with our service from start to finish. It is especially nice knowing that we were of assistance and had your problem solved so quickly. Thank you in advance for any referrals you make on our behalf and that you for choosing DrainWorks. We look forward to being the plumbing and drain service providers you rely on.

    Reply created 5 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2010

    Plumbing - fix blocked drain

    Didn't know who to pick. Found add in yellow pages - looked like a reliable company. Jeremy was couteous, professional, explained what he was going to do and cost so we knew exactly what was happening. When he came to the door he immediately handed us his card, introduced himself and put the little slippers over his shoes before walking through the house (very much appreciated ) The job was done efficiently, no mess. And we are very happy and pleased.

    Answer from pro:

    **Thanks Shirley** We appreciate your review and thank you for taking the time to share this experience with others. It is rewarding to learn that you were so pleased with the service we provided. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 5 May 2010
  • Review from Janet Fanaki
    Rating: 5 out of 5
    Review left on 26 Apr 2010

    Heating pipe repair

    Jeff [last name removed--Ed], the plumber that was assigned to our job, was able to quickly identify the problem and fix it. I would use Drainworks again and highly recommend the company to anyone.

    Answer from pro:

    **Thanks Janet** We are grateful for the review. It was lovely to learn that you were so pleased with our services. Thank you in advance for any referrals you make on our behalf and thank you for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.

    Reply created 28 Apr 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2010

    bathroom

    I was having trouble with my bathroom toilet drain and Matt saved the day by coming to my home and gave me a rundown on what the problems might be and fixed the problem.

    Answer from pro:

    **Thanks Carlos** We appreciate you review and thank you for choosing DrainWorks. It is nice to know that you were so happy with our service. We look forward to being the plumbing and drain service providers you can rely on.

    Reply created 28 Apr 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2010

    repaired toilet

    JEFF WAS VERY PROFESSIONAL & NICK TO TALK TO AS HE WAS REPAIRING THE TOILET.SHOW US WITH WAS WRONG & EXPLAINED WHAT HE WAS GOING TO DO AND HOW MUCH IT WOULD COSTED US. HE CLEANED UP AFTER HIMSELF LEFT BATHROOM CLEAN & TIDY.HE IS A GREAT REP. FOR YOUR COMPANY & IF EVER I NEED A PLUMMER I WOULD NOT BE SCARED TO GET YOU PEOPLE AGAIN.(JEFF FOR SURE) THANK YOU CHUCK&CAREY RAWCLIFFE

    Answer from pro:

    **Thanks Chuck & Carey** We are grateful for the review and thank you so much for sharing just how pleased you were with our services. We would be delighted to hear from you again should you require any plumbing or drain assistance. Thanks for choosing DrainWorks.

    Reply created 28 Apr 2010
Get in touch