Drape Master

Rating: 5 out of 5

Drape Master reviews (262)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2021

    Drapery and upholstery cleaning

    Drape Master did an excellent job cleaning our insulated drapes. The colours are much fresher than the drapes were before cleaning. The same is true for the upholstery on our armchair and ottoman. The yellow is sunshine bright now, thanks to the careful cleaning. The company also let us store our drapes, chair and ottoman with them for an extra week, no charge. The staff are friendly and helpful too.

    Answer from pro:

    Hi Kate, Thanks so much for taking time to review your experience with us! We're happy to hear that you're loving your newly cleaned drapes, as well as the gorgeous yellow Chair and Ottoman! We look forward to hopefully working with you again in the future. Wishing you well! The Drape Master Team

    Reply created 25 May 2021
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 18 May 2021

    Clean blinds

    Good experience. Picked up 11 blinds which were very dirty. Promised to bring them back in a week which they did. They also took them down and reinstalled them. Can highly recommend this family owned company.

    Answer from pro:

    Hi There, Thanks so much for taking the time to review our business! We're so happy to hear that you enjoyed working with us and we thank you for the opportunity to clean your blinds. Well wishes! The Drape Master Team

    Reply created 25 May 2021
  • Review from Judy A.
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Fast , Fabulous, and Friendly

    Don from Drape Master was easy to deal with. He showed up when he was supposed to, and took away our filthy blinds. He even helped remove 2 blinds that weren't being cleaned, to save me climbing on a ladder. The blinds were returned super fast - in under a week - and they look so different. They are clean and look like new. I can't recommend Drape Master highly enough. The service was beyond expectations as were the results.

    Answer from pro:

    Hi Judy, Thanks so much for taking the time to review our business. We're so happy to hear about your experience working with Don. All our staff members truly go above and beyond to ensure our customer's satisfaction! We'll be sure to pass along your kind words to Don and the rest of our team! All the best -The Drape Master Team

    Reply created 17 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2021

    Cleaning of all roller blinds. They were stained and in need of repairs.

    We had 7 large blinds. Old, stained and in need of repair. Drape Master was awesome. They responded quickly, kept us updated and returned them in less than a week. The blinds look like new. We couldn’t be happier. Saved us $1000s - not having to replace them. Thank you.

    Answer from pro:

    Hi Lynda, Thank you so much for reviewing your recent experience with us! We're so glad to hear that you're enjoying your newly cleaned and repaired blinds & we're thrilled to have saved you the inconvenience of replacing them. We always try to repair and refresh where ever possible! Wishing you all the best. -The Drape Master Team

    Reply created 13 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2021

    Drapery cleaning

    I’ve used Drape Master again and again. They do what they say they’re going to do when they say they’re going to do it. I never have to wonder if I’m going to be satisfied or have a professional experience.

    Answer from pro:

    Hi there, Thanks so much for leaving us a review! We're so happy to hear that we continue to meet your expectations! Wishing you health and happiness! -The Drape Master Team

    Reply created 9 Apr 2021
  • Review from Customer of Drape Master
    Rating: 5 out of 5
    Review left on 29 Mar 2021

    Blind repair and cleaning

    Don did a great job with a repair for a pulley on a set of custom blinds. He showed up when he said he would, uninstalled the product, took it away, fixed the pulley issues and cleaned out the blinds, then came back to install them within a week. Very happy with his work.

    Answer from pro:

    Hi there, Thanks so much for leaving a review of our business! We're happy to hear that you had great experience with Don. We'll be sure to share your kind words with him as well as the rest of the team. Thank you! -The Drape Master Team

    Reply created 30 Mar 2021
  • Review from Stewart Ellis
    Rating: 5 out of 5
    Review left on 28 Mar 2021

    Venetian blind repair

    This is the second time we've had Drape Master repair a blind for us. They do a thorough cleaning as part of the just and did a great repair job on something that would probably have been replaced otherwise. Happy to recommend this company.

    Answer from pro:

    Hi Stewart, Thanks for reviewing your recent experience with us! We appreciate your continued support and are happy to hear that we were able to restore your blind to working condition. We'll be sure to share your kind words with our whole team! All the best -The Drape Master Team

    Reply created 13 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2021

    Sofa cleaning

    We dropped off a slip cover and four large pillows from our sofa for cleaning. Service was outstanding. Super super polite, friendly, great quality work and completed faster than promised. The folks at Drape Master are superstars! One million stars.

    Answer from pro:

    Hi Graham, Thanks so much for taking the time to leave a review of your experience with our business! We're so happy that you enjoyed both the experience and final result! We'll be sure to share your kind words with the team at our next meeting! - All the best, The Drape Master Team

    Reply created 30 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2021

    3 Cream loveseats that desperately needed a good clean

    I hired Drape Master because they had done an excellent job cleaning 8 roman shades in a sunroom. my loveseats have never looked as good! The attention was courteous and professional. Care was taken to protect the floors and all covid-19 precautions were taken. thrilled with the results! A grateful homeowner!!

    Answer from pro:

    Hi Sandra, Thank you for taking the time to leave use a review of your recent drapery and upholstery cleaning experience. We know our technicians take pride in providing a great service and final product, which now includes attention to all Covid-19 protocols. We'll be sure to pass your kind words along to the whole team! Thank you for trusting us with your romans and loveseats! -The Drape Master Team

    Reply created 24 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2021

    Drape cleaning

    We had our master bedroom and 3 stair windows drapes cleaned. They came back impeccable. The service was very courteous. We didn't have to take the curtain down and put them back they did it all for us. It also was done in a week, which was very quick. We would highly recommend them.

    Answer from pro:

    Hi There, Thanks for taking the time to review your experience with us! We're so happy to hear that you're enjoying your freshly cleaned drapes and glad we were able to accommodate a quick turn around. Wishing you health and happiness! - The Drape Master Team

    Reply created 18 Mar 2021
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