Fiber Protection Services Inc.

Rating: 5 out of 5

Fiber Protection Services Inc. reviews (187)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2019

    Protection for all of our Furniture

    We brought in Paul and the team to protect the fabric on all of our new furniture, including custom pieces and even throw pillows. They put my mind at ease right away - they are clear experts and leaders in the field and I love that there is an after-care program if we have a really tough stain. Also appreciate the home care kit they left with me. We have a busy house with a lot of spills and much more peace of mind working with Fiber Protection Services.

    Answer from pro:

    Thank you for you kind words. We try very hard to meet our clients needs. We will be there for you. Call if you have need. Fiber Protection Services Inc https://fiberprotectionservices.ca Cell: 647.779.7755

    Reply created 8 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    Custom sectional protection

    We had a great experience with Fiber Protection Services! Paul was wonderful to work with. He was extremely flexible with our changing schedule and was very informative about our couch protection. We received a stain removal kit and it was made clear to us that if the stain removal kit does not get a stain out, then his technicians will. We are hoping we don’t get awful spills on our custom sectional, but we now have peace of mind in the event that an accidental spill occurs.

    Answer from pro:

    Thank you for your kind words. We want our clients to enjoy peace of mind. We try hard to take the worry of errant accidents away from the home owners. It was a pleasure being of service and we look forward to an on going relationship Paul Lucas Fiber Protection Services Inc https//:fiberprotectionservices.ca Cell: 647.779.7755

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2019

    Fiber protection on furniture

    Working with Paul was an absolute pleasure. His level of diligence, care and candour made for a great experience end-to-end. The Fiber protection process itself was seamless, efficient and educational (Paul gives great advice). Plus my furniture is protected with awesome post-sales service to boot! I’m so pleased with my whole experience and can’t wait to cross paths with Paul again.

    Answer from pro:

    It was a pleasure for us to Protect your Family's new furnishings. Thank you for this very strong review - we look forward to serving your family's household needs for many years to come.

    Reply created 26 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2019

    Fiber protection for New Sofa

    The team at Fiber Protection Services was very responsive to my first inquiry. I had already seen their work first hand on site at a clients home when they brought them in to protect their new sofa. I followed up 8 months later to ask the same client if they were happy with the results and would she still recommended them to us. After her approval I used their services on my own new sofa and now I am recommending them to anyone who reads this review. The couch was treated and fully protected in a careful and skilled manor. Paul took the time explain what he was doing as well as sitting down with me after he was finished to describe the aftercare kit he was leaving should I have any emergency spills of my own (I consider that value added service). He also told me to call if I had any follow up questions. I was very impressed with the company and their level of service. I would recommend them to anyone who was looking to protect their upholstered furniture. I gave them all the stars I could.

    Answer from pro:

    Thank you for you kind words. We try very hard to exceed expectations. Hype, is not something we prize, Service is what we do. Paul Lucas https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    Furniture and Carpet protection/cleaning

    Professional, courteous, and live up to their word. Attentive service call done by Steven and Robbie. Both very knowledgeable and pleasant to deal with. Steven especially has a wealth of product knowledge; very enlightening to chat with. Penny DiClemente Sent from my iPhone

    Answer from pro:

    Thank you for your kind words. We always like to share knowledge with clients. A well informed client is our best client. Paul Lucas https://fiberprotectionservices.ca/ (416)614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    cleaned carpets

    Greatest company ever! They treat you like family and do the best to your satisfaction. Always makes sure the customer is first and takes care of every need to get the job done PERFECT!!

    Answer from pro:

    Thank you for your kind words. We do view our clients as extended family. Our clients are important to us. We try really hard to show them that. Paul Lucas https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2019

    Post home renovation

    Every single concern I had of owning a light coloured couch vanished one by one as I witnessed the thorough and complete coating of non-toxic protection on ever fibre...all the while gaining a wealth of knowledge on future care and upkeep. Professional, informed and an after care promise that shows this company stands behind their service and are in it for the long term! Refreshing!

    Answer from pro:

    Thank you for your kind words. We find well informed clients are best clients. You are right we are in it for the long haul and look forward to being of service to you when you need us. Paul Lucas https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2019

    Surface Protection for sofa and rug

    Excellence in customer service and a product that is sure to protect our sofa and rug! I was very impressed with our rep Paul who was courteous, knowledgeable, and very efficient. Watching him treat our furnishings inspired confidence. Although I hope to never have to put the protection coating to the test, I’m sure that it will live up to the claims. Very happy to have taken this step to insure our stuff is protected from spills etc. The cleaning products and materials are also a great alternative to the harsh chemicals used in commercial products.

    Answer from pro:

    Thank you for your kind words. We will be there for you should you need us. We always strive to make sure our products and service exceed expectations. Paul Lucas https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2019

    Family room furniture and carpet protection

    Great service The product did not change the texture of the fabric at all which I was concerned about paul answered all the questions we had Already recommended to my friends

    Answer from pro:

    Thank you for your kind words. We greatly appreciate your sharing your experience with your friends. Word of mouth from happy clients is something that is important to us. Paul Lucas https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2019

    Fiberprotect Furniture

    Very informative, caring and reliable! Looking forward to working with Paul and the team again :)

    Answer from pro:

    Thank you for you kind words. We always find that well informed clients are our best demographic. Paul Lucas https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
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