Our experience working with Bob, Art and Matteo was great! We were introduced to Bob through our friends and from our initial meeting until the finished project he was genuine, responsive and friendly. Bob spent a couple hours with us walking through the Hickory Dickory Decks outdoor showroom and was very patient when we asked question after question on options available.
The project started on schedule, and we met Art and Matteo the two trusted deck builders! Art certainly impressed us by showcasing his knowledge and experience of deck building. What we appreciated most about Art was his can do attitude when we consulted over the detailed work that we were anticipating. Arts commitment to customer service was refreshing! He took the time to discuss details during each stage of the project, ensuring that the final look would be just what we envisioned. I would say we challenged Art and Matteo from their comfort zones, and they responded by thinking through all the details and coming up with a plan to get the project completed as we wanted. Great job Art! Matteo was Arts trusted protégé - always on time, always kept the area tidy and genuinely interested in learning and listening.
Our two-level deck included bench seating and a privacy wall with horizontal louvers. We had very particular looks that we were expecting and Art and Matt worked meticulously to ensure every detail we wanted was reflected in the bench seating and privacy wall. Not only were we very pleased with the final deck we really enjoyed talking with Art and Matt. Our neighbours were complimentary of the deck and the professionalism exhibited by Art and Matt. We also appreciated that Bob remained part of the project from beginning to end by dropping in occasionally to check on the progress of the build and ensure that Art and Matteo had the tools and material they needed in a timely manner. Needless to say, we highly recommend the team!
