Hickory Dickory Decks reviews (500)

Review from Customer of Hickory Dickory Decks
Rating: 5 out of 5
Review left on 18 Sep 2023
Great Deck
It was a pleasure working with Geoff. He was very interested in what we wanted and made many recommendations. We had a very old deck that needed replacing. Our needs included getting as close to a maintenance free deck as possible. As the deck was in sunshine most of the day, we also wanted a deck that we would be able to sit on in our bare feet, and that our dog would be able to tolerate. Geoff gave us a number of options, and made sure we got what we needed (and we did). We also ran into some challenges when the old deck was removed. He and his team were able to creatively solve these issues, and the deck was completed on time and as promised.
Answer from pro:
Hi there. Thanks again for your business and taking the time to write this review. Your deck looks fantastic and I hope you enjoy it for many years to come. Take care. Geoff Aucoin Hickory Dickory Decks Scarborough
Reply created 19 Sep 2023
Review from Customer of Hickory Dickory Decks
Rating: 5 out of 5
Review left on 16 Sep 2023
Excellent work.
Well done and 100% satisfied; I would highly recommend this company; great workmanship with professionalism. Meticulous staff in every aspect.
Answer from pro:
Thank you for your review and recommendation. Enjoy your deck! Hickory Dickory Decks Management
Reply created 18 Sep 2023
Review from Customer of Hickory Dickory Decks
Rating: 5 out of 5
Review left on 31 Aug 2023
New gate
Fantastic work by Greg and his team. The new gate and side panel look awesome. Quality work and great crew. Really appreciate their professionalism and thoughtful approach to the project and leaving the site in perfect condition. Highly recommend Hickory Deck Decks!
Answer from pro:
Hello, thank you so much for giving HDD Halifax the opportunity to beautify your outdoor living space. Your willingness to try Hideaway Screens, an awesome Canadian-made product, made the project fun for the team. I think we can all agree the quality is top-notch and the end result is fantastic. Looking forward to the next project in 2024! Greg O'Brien
Reply created 11 Sep 2023
Review from HomeOwner
Rating: 0 out of 5
Review left on 29 Aug 2023
Poor product, poor warranty poor, customer service
product warped, cracked & chipped - warranties not honored on product or on labour - no meaningful follow up - had to redo the deck they built and second time around boards still warped and cracked and nothing was taken care of - horrible and expensive experience
Answer from pro:
Hello Stan, We are sorry for your experience. Please email us at office@decks.ca with more details to see if anything further can be done. HDD Management
Reply created 5 Sep 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Aug 2023
Back yard deck
We decided to redo our back yard deck. After going on Homestar's I found Hickory Dickory Decks Mississauga N/W . I met with Bob Robertson and decided to go with the composite upgrade deck material. Bob and his team were just amazing. They explained every little detail as they were building. They were always on time and some of the workers would show up early. That never happens with renovations! They were very professional and their work was meticulous. They took so much pride in their work. I highly recommend Bob and his team. I only wish the summers were longer so I could sit outside longer. I absolutely am thrilled with the final job. Just a quick note, they would stop their work for a second so my elderly dog could do her business in the backyard. So kind of them and much appreciated.
Answer from pro:
Dear Ann, Thankyou for choosing us to build your deck. You were lovely to work for. It's always nice to work for kind people. You are the reason we say Enjoy Life...Outdoors! Best Regards, Bob
Reply created 9 May 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Aug 2023
Wood Deck
I had the pleasure of working with Hickory Dickory Decks North Vancouver who truly met our expectations. The quality of the work was very good, and they demonstrated a remarkable attentiveness to specific details we asked for. Our vision was translated into reality with care. One of the standout qualities of this contractor was their remarkable communication skills. From the very beginning, they maintained a high level of communication, ensuring that we were always informed about the progress and any updates. Even after the initial discussions, their consistent follow-up and willingness to keep us in the loop sets them apart. The contractor's professionalism was evident in every interaction. They not only were they a skilled carpenter but also had a positive and respectful attitude. What truly impressed us was their ability to adapt to unexpected challenges encountered during the construction process. Instead of being deterred, they addressed each issue with a proactive approach, showcasing their expertise and problem-solving abilities. They seamlessly adjusted to changing conditions and were more than willing to collaborate with the engineer, ensuring that the project proceeded smoothly.
Answer from pro:
Dear ES, Thank you so much for taking the time to leave such a thoughtful and positive review of the deck I built for you. It was truly a pleasure working with you on this project, and I'm delighted to hear that you are satisfied with the final result. Your kind words about the craftsmanship and attention to detail of the deck mean a lot to me and my team. We strive to deliver high-quality work that exceeds our customers' expectations, and it's incredibly rewarding to know that we've succeeded in doing so for you. If you ever have any questions or need assistance with your deck in the future, please don't hesitate to reach out. We're here to help and ensure that you continue to enjoy your outdoor space for years to come. Thank you again for choosing us for your project and for your glowing review. We truly appreciate your business. Best regards, Leif Oleson Hickory Dickory Decks North Vancouver
Reply created 6 Mar 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Jul 2023
Raised Composite Deck
Geoff and Kerry were a pleasure to work with when I re-built my raised deck. They were very thorough, communicative and the work site was always kept tidy. I would highly recommend Geoff and Kerry and would recommend them to anyone who appreciates quality workmanship and doing the job right!
Answer from pro:
Hi D, Thank you for your business. You were a pleasure to deal with. I hope you enjoy the deck this Summer and for many years to come. Geoff Aucoin
Reply created 25 Jul 2023
Review from Indira Darshanand
Rating: 5 out of 5
Review left on 6 Jul 2023
2nd Floor Deck
Working with Geoff (Project Mgr) & Kosal from Hickory Dickory Decks has been a pleasure. From start to end, they have been very responsive, patient and attentive. They took time to understand our requests/needs and kept us up to date on the status of the project at all times. They are knowledgeable, experienced and skilled professionals. We are very pleased with the end result and are currently working with Geoff and Kosal to complete a lower deck.
Answer from pro:
Hi Indira, Thank you for your review and for your business! The deck looks great and you guys were a pleasure to work for. Enjoy the deck! Geoff Aucoin - HDD Scarborough
Reply created 13 Jul 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Jun 2023
Backyard transformation
I can't say enough amazing things about Rob and Mitch from Mississauga South West Hickory Dickory Deck. They completely transformed our backyard and we couldn't be happier! From the first time we met with Rob to discuss our plans, we just felt so comfortable. He was very transparent about the costs of all of the different options of decking material etc and was open to changing the design a couple of times while also offering great advice. The project started right on time and they constantly communicated on progress and timelines. If you are looking for a new deck I guarantee once you meet Rob you will look no further!
Answer from pro:
Thank you Kate for your kind works. Your back yard is one of the best transformations we have had the privilege of creating this season. I hope that your family and friends will be able to enjoy it for many years to come. Wishing you all the best, Rob.
Reply created 13 Jul 2023
Review from Shawn Richison
Rating: 5 out of 5
Review left on 21 Jun 2023
Fantastic Deck
We had a deck installed by Arturo from Hickory Dickory Decks in Barrie at our previous residence, so I knew going in that we were going to get a reliable and comprehensive deck package, and we were not disappointed! Arturo and his team provided a well constructed and beautiful deck that was exactly what we needed to create a beautiful backyard, on time and on budget! I would absolutely recommend them as expert and professional deck builders.
Answer from pro:
Dear Shawn and family, It was a pleasure to do yet another low maintenance deck for you! I am sure you will enjoy years of fun times! Thank you again! Arturo
Reply created 21 Jun 2023