We have been using High Life Heating and Air Conditioning for 15 years now, and have always been happy with them. They have installed both a furnace and now two air conditioners in our home.
We recently had their technician Ali and his partner install a new AC in our home, and found him very approachable and easy to work with, and his work and followup were unobtrusive, responsive, and first rate. Ali is highly experienced, and we felt very safe in his hands.
During these past few years, their technician Shawn has been doing annual and unscheduled maintainance on both our furnace and AC. He is also easy to get along with, and really knows his stuff. Without going into details, he was able to predict for us exactly how long our old AC would last.
The High Life office always takes our calls, and their level of service is really great. They understand that we are the customer.
Finally, Mark Yeung of High Life's management and sales team is a pleasure to work with. He has been our rep since the beginning, and it is incredible how quickly he responds to us, no matter what day or time of day it is. We feel that he is someone who really cares about our HVAC needs, and he has never let us down. In his most recent work for us, our AC broke down after 15 years on a Friday afternoon, and he arranged for a new unit install the next day, which was very hot (34C).
Admitedly, we have never worked with any other HVAC firm, but High Life has never given us any reason to switch. We are happy that we found them, 15 years ago.
