WAZA HOME COMFORT INC.
WAZA HOME COMFORT INC. reviews (275)
Review from HomeOwner Review left on 26 Mar 2016Rating: 5 out of 5Fast, friendly service. Have plans in future for more work to be done. Customer service A+Review from HomeOwner HomeOwner
Review left on 25 Mar 2016Rating: 5 out of 520 SEER LG Heat Pump Ductless
Great work, friendly and helpful installers. Job was completed in one day and so far works well.Review from HomeOwner HomeOwner
Review left on 22 Mar 2016Rating: 5 out of 5New Furnace and A/C
James and his co-workers upgraded my furnace and A/C. During this install they found a serious safety issue with my water heater. These guys are top tier professionals that do great work!Answer from pro:
Hot water tanks are very commonly over looked, there are quite a few still out there with some flaws that salespeople can sometimes miss. That's why we only send technicians to do assessments so we keep our clients very safe! Thank you for your business Dan !
Reply created 13 May 2017Review from HomeOwner HomeOwner
Review left on 14 Mar 2016Rating: 5 out of 5Furnace And AC install
Installers Kris and BJ were very professional and courteous. They explained anything I needed to know. Left the job sight very neat. Only complaint is with management. Installers could not finish the job on first day, said they would be back next day. I phoned and left message next to see what was happening since no one arrived. Nobody from the office had the courtesy to return my call. Waited a week.Answer from pro:
Hello John, we apologize that there was a mix up but glad to hear your overall experience was very good. We have made some changes right away to make sure communication was key and not allowing a window of error. Thank you for reaching out to us so we were able to get everything expedited and completed as promised.
Reply created 13 May 2017Review from HomeOwner HomeOwner
Review left on 8 Mar 2016Rating: 5 out of 5Air Conditioning (AC)
They went above and beyond from the moment we contacted them for a quote untill after installation. Very pleased with the service and install would defitinly recommend them!Review from BA - Whitby BA - Whitby
Review left on 6 Mar 2016Rating: 5 out of 5Furnace, Air Conditioning & Tank
Fantastic work! James and his team are honest, knowledgable and hard working. A triple threat that delivers excellent service! I'd recommend them to othersReview from Shanon Hawkshaw Shanon Hawkshaw
Review left on 3 Mar 2016Rating: 5 out of 5Furnace and hot water tank installation
I noticed my house getting colder and colder a few days ago. I called Natural Choice Heating & Cooling and James walked me through some troubleshooting over the phone. When that didn't work and my house got even colder, James came over the next day to check things out. He was very patient and explained all the steps he was doing to show me what was and was not supposed to be happening with the furnace. James determined that the heat exchanger was the problem and recommended that I get a new furnace. James took time to explain several different options to me and gave his honest opinion about each one, which was really helpful. James also noticed some other dangerous things in my basement, such as a leaning water tank, and was able to offer a replacement water tank at a monthly rental fee that was actually less that I was currently paying - and much safer. James did a tour of my house and identified areas in the ceiling where there was poor installation causing even more issues, such as why my water pipes were freezing when the weather was cold. James was at my house yesterday at 4:00 pm to diagnose the furnace problem, and he had his team here at 10:30 am this morning with a new furnace and water tank! The Natural Choice crew was great - they explained what they were doing, they were careful and they cleaned up everything went they left. The team took time to show me how to use the new thermostat and helped me do the intial setup and prgramming. I am thrilled with the trustworthy and efficient service that James and his team provided. I would recommend Natural Choice Heating & Cooling to anyone and everyone for all their HVAC needs.Answer from pro:
Shannon, means so much to us reading your comment, so much so we share every comment we get with the entire staff! Thank you for sharing your experience !!
Reply created 13 May 2017Review from HomeOwner HomeOwner
Review left on 1 Mar 2016Rating: 5 out of 5furnace maintenance
These guys are amazing!! Very trustworthy reliable and fast to come help when I have no heat. Thanks so much for everything!Answer from pro:
Thanks Laura! We take no heat calls seriously and give them a priority, we leave no one in the cold ! Glad it was a quick fix to keep the furnace in tip top shape!
Reply created 2 Mar 2016Review from HomeOwner HomeOwner
Review left on 25 Feb 2016Rating: 4 out of 5Air Conditioning & Steam Humidifier
Very professional and informed employees. Quick to resolve any malfunctions or questions. Customer service is Top Quality!Answer from pro:
Thanks CV, we spend that extra time on providing quality installations and no matter how due diligent we are sometimes there is a manufacturing hiccup but as you see we respond quickly to our clients keeping you well looked after.
Reply created 2 Mar 2016Review from HomeOwner HomeOwner
Review left on 23 Feb 2016Rating: 5 out of 5Rinnai R75 Tankless
I was tired of running out of hot water and having high hydro bills. The installers explained what they were doing and showed me where the new piping would be. During the work they took the time to ensure the work was done right and did not rush.Answer from pro:
Mr Olaisen, tankless systems can have a bad rep, however as you can see when installed by a company that has installed a few hundred of them we go that extra mile installing the Rinnai Tankless system to give you the performance you expect while it will also give you the longevity we all would like.
Reply created 2 Mar 2016