New Wave Plumbing Ltd

Rating: 4.9 out of 5

New Wave Plumbing Ltd reviews (32)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2008

    Bathroom Renovation

    Santino from New Wave plumbing was an absolute professional. From the outset he provided an honest and accurate quote that left me feeling good about the work he was going to do. He was always polite and professional and was always just a phone call away for any related questions. Santino finished the job exactly as I had expected it would be done. I would without hesitation recommend this professional to any of my family and friends, you should too!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2008

    Bathroom Reno

    Steve and Santino did a great job upgrading all my old cast iron drains and galvonized water lines. The quality of the work was fantastic and at a good price.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2008

    leaking faucets

    Santino came in and did it again!!!!! Saved the day from the annoying constant dripping from several different faucets that were keeping me up all night. Thanks for helping me keep my sanity!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2008

    Leaking shower

    Called Steve over to look into a shower that was leaking into a light fixture on the first floor. Arrived on time and gave us a solution that was honest and cost effective. Highly recommended!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2008

    Bathroom and kitchen renovation

    I recently moved into a new house and experienced a number of problems with my plumbing. Frustrated with not knowing where to turn, I contact New Wave Plumbing on the recommendation from a friend. I was extremely impresed with their high level of service, their quick response to my call and the time they took to explain exactly what the problem was. Their customer service was excellent and I felt confident in the work. I have not had any problems with my plumbing since they fixed it! I would highly recommend New Wave for all your plumbing needs and would use them again in the future.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2007

    Bathroom Reno

    New wave provide excellent workmanship and service. They were very professional and very helpful. I would definately use them again and I would recommend them to anyone that requires their services. Thanks guys George from North York
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2007

    Washroom and kitchen renovation

    Excellent choice for a plumbing company! The price was very reasonable and the work was done quickly. They were professional and provided ideas and opinions to fit our home Catherine, August 2007
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2007

    Basement Renovation

    Job well done guys! I decided to turn my empty basement into a 2 bedroom basement apt, with a full kitchen (w/dishwasher) and 4 piece bathroom (including bedet), and New Wave did an A1 job on the plumbing stage of my project. There was quite a bit of work to be done because of layout, however they gave me a great quote and good time-line for completion which sealed the deal. After the finishing-stage, one thing that was very evident was that this company takes a lot of pride in what they do and it definately showed in the workmanship. Because I live in a newer home, I've dealt with other trades-people for upgrades and additions to my place and these guys were the best bar-none. Now if I could only get them to build my deck...
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2007

    Kitchen Faucet Installation

    Good job Steve in installing the new Kitchen faucet. We're happy and satisfied with the service. Steve is professional and polite. We will definitely recommend you to our friends. Thank you.
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 6 May 2007

    Not Satisfied

    I find it hard to believe all of these previous reviews when I am very unhappy with the service that I recieved. I will keep this to the point, as I feel that I was overcharged for my service. After my job was completed and I had researched the price of parts, and had spoken to other plumbing companies. I have definately learned that you must call around and speak to at least 3 other contractors before choosing one.

    Answer from pro:

    We always take the time and effort to explain to all our customers the details of every project and the costs involved. It is standard practice for us to provided a scope of work and bill according to our agreed upon fees before any work begins. Our reputation is built on reasonable prices and great workmanship. We take pride in all our work and our goal is to keep all our clients satisfied. We hope one day we can regain the trust of this "Unhappy Customer".

    Reply created 24 Nov 2008