Rosedale Snow Removal

Rating: 1.4 out of 5

Rosedale Snow Removal reviews (40)

  • Review from Mr. T
    Rating: 0 out of 5
    Review left on 25 Dec 2017

    They take thousands up front and never show up. DO NOT USE THIS SERVICE.

    My parents are getting older and decided to try Rosedale Snow Removal this year. Although RSR was all too happy to take their money up front, they have had a horrible track record this winter. Forget their 12 hour window, they've barely shown up at all. I've accepted the fact that I'll be shovelling at my parents house for the rest of the winter. We will not be hiring this company again and I would warn other not to get involved.

    Answer from pro:

    We have successfully completed over 18,000 season contracts, and since we have no way of confirming who you are, or if you were a customer, we can only stand by our many years of mostly happy customers.

    Reply created 8 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2017

    Great Job, Thanks to Bruce and the Rosedale Team!

    Very pleased new customer. I called Bruce at Rosedale yesterday, seeing the snow forecast, and signed up last minute for priority service. The crew came first thing this morning, cleared the snow in every area I requested (plus some) and then added eco&pet friendly ice melter - especially important because we have a sloped driveway. Great job Rosdale, and thank you Bruce! Jordan Robertson
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2017

    They do most of us in my neighborhood

    This company does a lot of my neighbors in the beaches, and a few of the local businesses as well, I have never had a problem with them, they are very polite, and on time, and do a good job. Thank you for listening, Kelly
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2017

    haven't had a problem in 8 years of service

    I was looking up the phone number to renew my service with rosedale this year, and came across this site. I can't believe what I am reading, some of this makes no sense. for instance, every time I have had to call, i am able to speak to someone immediately, usually the office manager (think his name is bruce). and the very few times i didn't get an answer i left a message and either him or someone else would call me back fairly quickly. i've used these guys for snow removal for about 8 years, and it's been good enough that i won't consider switching to another company.
  • Review from Customer of Rosedale Snow Removal
    Rating: 5 out of 5
    Review left on 10 Oct 2017

    Snow Removal

    We have just renewed our snow removal contract with Rosedale Snow Removal for the third season. We have found this service timely and efficient. We have a narrow driveway and Rosedale’s jeeps can navigate the area in one brief sweep. When we used a service that had 4x4 trucks, the trucks were unable to use the driveway therefore, manual shoveling drove up service time and cost.
  • Review from Customer of Rosedale Snow Removal
    Rating: 1 out of 5
    Review left on 29 Dec 2016

    unable to reach them. Expect extended wait times for cleanup after a snow fall of 12 hours plus.

    Do not use this company. If you do, you will be disappointed. You will end up plowing the snow yourself. Furthermore the Quality of snow cleanup is poor. Considerable effort required to reach the company to find out when they will clean the snow.
  • Review from Andrea Aster
    Rating: 0 out of 5
    Review left on 17 Dec 2016

    Snow removal

    still waiting on Saturday night guys. We've contracted with this company for three years. Snowed Thursday. It's Saturday. Was called by Bruce today and told "not to shovel" still waiting. This company is fancy in name only. After putting up with four years of erratic unreliable service they are fired. Doesn't count as service when you visit in the middle of the night 40 hours after a snow fall. It's not a rocket science service . This company can't handle the task.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 12 Dec 2016

    Snow removal

    I contracted with Rosedale Snow Removal for the first time this year. Yesterday was our first snowfall of the season and they arrived to shovel late this evening, 15 hours after the end of the snowfall- far too late in my opinion. The job was unacceptable - almost 30% of the area to be shovelled remains thickly covered in snow. The worker was very rude!. They are impossible to get hold of, there is no response either in person or by answering service at their phone number. I will never use them again!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2016

    Amazing service and affordable prices!

    Love the service I have been receiving. I cannot begin to thank you for all the years of fantastic service. Great price and timely service. I will always choose Rosedale!
  • Review from Customer of Rosedale Snow Removal
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    Highly recommend Rosedale Snow Removal

    It is nice to find a company that is easy to get in touch with, reliable, punctual and exceptional at clearing snow. We highly recommend their services and find their prices competitive.