Top Hat Chimney

Rating: 4.6 out of 5

Top Hat Chimney reviews (114)

  • Review from Sue Wilson
    Rating: 5 out of 5
    Review left on 3 May 2019

    Chimney repair

    Very pleased with the work done; chimney now stable for many more years. The rebuild was done in 3 days inspite of the rainy weather and all areas left clean after job completed. On site and office people very pleasant to deal with. Will recommend.

    Answer from pro:

    Dear Ms. Wilson, Thank you for taking the time to post the great review! It is very rewarding to everyone in the company to know that our efforts are appreciated. Steve Spring Company Owner

    Reply created 9 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2019

    Great friendly service

    Adam was great. He removed a squirrel’s nest and cleaned the chimney and now we have fire! He was prompt, professional and very friendly. He offered some suggestions, alerted us to some safety precautions and was just genuinely nice. We will use them again next year for sure.

    Answer from pro:

    Hi Joe. Thank you for taking the time to post a review. I started this company 40 years ago, and am now getting my son Adam ready to move into a leadership role. I am very proud of him, and happy to know that he is so well received by the customers. Cheers. Steve Spring Owner Top Hat Chimney

    Reply created 25 Jan 2019
  • Review from Raymond Ray
    Rating: 5 out of 5
    Review left on 28 Dec 2018

    Good Services

    They did very professional services and clean our chimney also did some extra work under same cost they also inspected chimney interior very very professionally . We definitely recommend this compnay to every one.

    Answer from pro:

    Mr. Ray - Thank you very much for taking the time to post your review! We look forward to working for you again in the future. Steve Spring Owner

    Reply created 9 Jan 2019
  • Review from Customer of Top Hat Chimney
    Rating: 4 out of 5
    Review left on 23 Oct 2018

    Chimney Rebuild

    I have requested quote from a total of three companies to rebuild the top half of my chimney and Top Hat's quote was the most competitive. They showed up on time and did not leave any mess behind. I am satisfied with its workmanship. They even gave me a free metal rain shield.

    Answer from pro:

    Thank you for taking the time to post a review. We always appreciate the feedback. Steve Spring Owner

    Reply created 30 Oct 2018
  • Review from Michelle Laughlin
    Rating: 5 out of 5
    Review left on 3 Oct 2018

    Chimney Sweeping

    Efficient, thorough and informative. Adam was great and so was response time when I called for booking to my appointment. Will use them again as we use our fireplace a lot!!

    Answer from pro:

    Thank you for the review Michelle. It will be a pleasure to work for you again in the future... we often offer discounts in the spring for past customers. Steve Spring Owner

    Reply created 21 Oct 2018
  • Review from Ben Zolf
    Rating: 5 out of 5
    Review left on 17 Aug 2018

    Chimney Sweeping

    Steve and his wonderful team have now cleaned my chimney twice. Just when I thought there was no way they could do better than the first time, they came and outdid themselves the second time. They are cost-effective, leave no mess, and are pleasant to deal with. I'll never use another company!

    Answer from pro:

    Wow...I think that I could use you in our marketing department...LOL. Thank you for the great review ! Steve Spring Owner

    Reply created 23 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2018

    Chimney Sweep

    I was extremely satisfied with the service provided by Top Hat Chimney. It was very cost effective and the service was still top quality. I will definetly recommend and use Top Hat Chimney again in the future.

    Answer from pro:

    Thank you for the review Debs. Much of our business comes from word of mouth, so any recommendations to others are always appreciated. Steve Spring

    Reply created 23 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2018

    Chimney Sweep

    I hired Top Hat to do some work for me a couple weeks ago, and they did a truly exceptional job. Professional, knowledgeable, and affordable - the best chimney sweep business in the GTA. 10/10!!!

    Answer from pro:

    Thank you for the kind review EB. I can't take much credit personally as I haven't done any chimney sweeping myself in many years, but I do my best to ensure that our technicians are top notch in all regards. Steve Spring Owner

    Reply created 23 Aug 2018
  • Review from Customer of Top Hat Chimney
    Rating: 5 out of 5
    Review left on 10 May 2018

    Chimney Repair

    Haf a few other qotes, they were not the cheapest but felt there sales guy Steve knew what he was talking about. Crew was on time, clean.... and did a great job.

    Answer from pro:

    Actually I am the owner of the company, but I am involved in doing many of the quotes. Thank you for the kind words. Steve Spring PS. We find that our pricing is usually quite competitive with other established companies.

    Reply created 10 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2018

    Great experience with Top Hat- would recommend.

    Top Hat got the job done quickly, effectively and without mess. I would definitely use this company in the future and would recommend them to anybody who is in need of chimney work.

    Answer from pro:

    Thank you for taking the time to post a review. We would be happy to help you again in the future. Steve Spring

    Reply created 10 May 2018
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