Superior Air Duct Cleaning

Rating: 5 out of 5

Superior Air Duct Cleaning reviews (152)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2014

    DUCT CLEANING

    I wish I can give a 10 Star. Helder and George came by today, December 15 on time and very professional. Helder took an extra 1/2 hour just to explain my furnace and humidifier to me and what he recommends. I highly recommend the company and will be sure to let my friends and family know. Very professional and knowledgeable.

    Answer from pro:

    Hi Ashna, Making sure our customers understand how their systems operate is very important to us as over the years we have found many home owners do not properly maintain their equipment. Helder has been with the company for over 10 years and is very knowledgeable within the industry. He enjoys sharing his knowledge any chance he gets. If you every need any further advice or have any questions please feel free to give us a call. Thank you for your review.

    Reply created 30 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Air duct cleaning

    Prices are reasonable, and service is prompt. The guys are polite and seem to know what they are doing. They were running a bit late for our appointment and didn't call, otherwise I would have given them 10/10, but generally happy with their service. Have used them 2 yrs in a row, and would use them again for this service.

    Answer from pro:

    Hi Kim, Sorry to hear that you didn't get a heads up as the techs were behind schedule as that is a company policy. Aside from this I am glad to hear that you were satisfied with our service and will continue to use us in the future. We appreciate your feedback as it helps us to better understands and adapt to our customers needs. Have a great day and thanks again for writing a review.

    Reply created 30 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2014

    Duct cleaning

    Found this company through HomeStars and we couldn't have been happier with the service. They were professional, punctual and did a thorough job. Also provided useful info regarding our furnace and filters to minimize dust and allergens in the house. We would recommend them to anyone in need of this service.

    Answer from pro:

    Hi, Thank you for your review. I am glad to hear from all the companies you had to choose from, you chose the best one ;) Its nice to know that we are living up to our reputation as well.. Thanks again for the review along with the recommendation. Have a great day!!

    Reply created 30 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2014

    Air Duct Cleaning

    Thanks to my husband Ryan for researching such a great company. We were very please with Helder and George who did our home and my parents home within one day. They came on time and looked very professional with their branded uniform. Helder took the time to explain in detail what service he was providing and how to maintain your furnace and when to change filters. I highly recommend them and would definitely call them again in the future. Thank you!

    Answer from pro:

    Hi Natalie, I'm glad to hear that through his research, your husband decided on hiring our company. Its nice to know and read consistent reviews of how our staff performs on the road. Its because of reviews like yours that people like your husband end up using us. Thank you very much for your review and most importantly, your business. Have a great day.

    Reply created 30 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2014

    Duct Cleaning and Furnace Humidifier Replacement

    Found Superior through HomeStars and we were extremely happy that we did. We are first time home owners and Helder and his team were on time, extremely efficient, professional and took the time to explain to us exactly what they were doing and how to maintain. Helder especially was very knowledgeable! After our first service we decided to work with them to replace our furnace humidifier which was just as great as our experience with the duct cleaning. I have already recommended Superior to my friends and family. I know we will be customers every 3 to 5 years for our duct cleaning and anything needed for our furnace humidifier.

    Answer from pro:

    Hi Kathryn, Thank you very much for your review. As always, its nice to know that our teams are out there living up to our reputation. Helder is especially enthusiastic about making sure our customers understand the importance of proper system maintenance. I would also like to thank you for your repeat business in purchasing a central humidifier for your systems. I'm sure you found it to make your living conditions allot more comfortable in the winter. Thx again for your review and please do let us know if you need anything else.

    Reply created 30 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2014

    Furnace and duct cleaning

    Jeff and Mike were efficient and considerate as they performed their work. Jeff tested the humidifier and found it was not working, recognized it was a Superior install in 2010, and advised me it was still under warranty . Very helpful.

    Answer from pro:

    Hi Bart, Thank you for taking the time to write a review and share your experience. Jeff and MIke make a great team and are among the most careful technicians we have. As a new homeowner it is good that Jeff noticed the humidifier as one of our as it saved you on spending money with someone else on a repair that was under warranty. Hopefully is it working to your satisfaction. Dont forget to shut it down with your heating season. Have a great day.

    Reply created 30 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2014

    Duct & Chimney cleaning

    Superior Duct Cleaning performed a great service for me in early October 2014. Nuno and Luke were friendly, clean, efficient and extremely careful while working in my home. I would highly recommend them to anyone looking to have their air ducts cleaned. Great job guys!!

    Answer from pro:

    Hi Rimon, Thank you for your review and sharing your thoughts and experiences with potential customers. Please do not hesitate to contact us if you ever need anything else. Thanks again.

    Reply created 9 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2014

    Duct cleaning and dryer vent cleaning

    A friend recommended Superior to me and they certainly did not disappoint. Jeff and Helder were very punctual, friendly and professional. They did a fantastic job cleaning and sanitizing the ducts, the furnace, and the dryer vent. They worked very fast, but yet very respectfully, and finished the job in just about an hour. I would definitely recommend Superior and I'm looking forward to hiring them again.

    Answer from pro:

    Hi Ken, thank you very much for sharing your experience. Jeff and Helder have been very loyal and professional technicians of ours for many many years so it is no surprise that you were very happy with them. We are glad to hear that you would consider recommending us to your friends and family and want to wish you all the best in the future. Thanks again for the kind review.

    Reply created 2 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2014

    Air Duct Cleaning

    Great service provided by Helder and Tony. Very courteous, professional, and knowledgeable. Great to know that customer service still exists in the industry! You know that a company is reputable when they have employees dressed with shirts proudly displaying the company logo, arrive in a clearly marked van, they turn up on time, and they are certified! Extremely happy first time customers!

    Answer from pro:

    Hi Tariq, Thanks you for your review. Helder is a great technician with a very loyal customer base that really appreciates his dedication to ensuring the job is done right while taking complete care in your home. We are proud to have him as a long term employee as he really represents our vision very clearly. Thank you once again for your review and we look forward to servicing you in the years to come.

    Reply created 2 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    Air Duct Cleaning

    It was my absolute pleasure to receive services from such a fantastic team of professionals! Header and Tony exceeded my expectations. Helder gave a very detailed explanation of what I could expect from the job, gave tips on things I should do to protect my furnace and house from dust and damage issues, and explained a few deficiencies that the previous service provider had failed in maintaining relative to Superior's high quality standards. He corrected these. In addition, I felt 100% confident that I could trust these men in my home without me accompanying them during their job. Both men knew their jobs well and were extremely professional. Helder has a very pleasant personality that added to the great experience. Well done guys! You get "10" from me.

    Answer from pro:

    Hi Gord, What an amazing review. Thank you so much for taking the time out of your day to do so. Reviews such as yours help potential customers hire our teams with confidence and trust. I'm glad we met and exceeded your expectations as we look forward to servicing your home again in the future. Have a great day.

    Reply created 8 Dec 2017
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