Arpi's Industries Ltd

Rating: 4.8 out of 5

Arpi's Industries Ltd reviews (614)

  • Review from Pat Mitchel
    Rating: 5 out of 5
    Review left on 18 Jan 2020

    Broken hot water heater

    Our hot water heater started dispensing brown looking hot water on Boxing Day. We called Arpi's the next day, Friday and they had Darryl and a hot water heater out to our house Monday morning at 8:10 a.m.. The unit was installed and fully explained to me by 8:45. My time slot had been 8:00 to 9:00, so the technicians were on time as well as efficient. Both men were courteous. We now get clear hot water and have had no problems. There was no mess left behind. Also like to mention the lady that took my initial call. She was pleasant to deal with and very efficient in getting me set up with the appropriate unit as early as possible. Seamless! Thanks Arpi's.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 20 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2020

    Repair Main Floor Lennox Furnace

    Rob was on time for the appointment, and a pleasant person. He repaired the furnace with a Control card he had in his service vehicle once he diagnosed the problem. I would strongly recommend Rob and Apri's to manage our furnace and AC issues.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 18 Jan 2020
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 9 Jan 2020

    Furnace trouble shooting & repair

    Ryan identified that the wiring was never connected from the smaller furnace to the fresh air flute for the upstairs heat. Connected wiring, functioned tested flute opening & closing with furnace kicking in and out. We are goods to go now. Thanks, Ryan.

    Answer from pro:

    Thank you so much for writing such a positive review about Arpi’s. We are truly lucky to have customers like you. Customer service is our top priority and we are glad to see that Ryan met all of your expectations. We will definatly share your amazing comments with Ryan.

    Reply created 12 Jan 2020
  • Review from John
    Rating: 5 out of 5
    Review left on 29 Dec 2019

    Hot Water Tank Replacement over Christmas

    Darryl and Scott were excellent technicians and Wendy in the Call centre was also very helpful. Helped us get through the holidays. Apri was competitive and responsive during our entire time. Will go with them again.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 5 Jan 2020
  • Review from Timothy Cheung
    Rating: 5 out of 5
    Review left on 20 Dec 2019

    Furnace tune up and repair, awesome service from Vanessa

    Our furnace was not heating and after some light troubleshooting we knew it was outside of our ability. I called Arpi's and had an appointment booked the same day with our technician Vanessa. She arrived right in the middle of our 2 hour window, sending a text ahead to notify us which was perfect as our daughter was napping and we could let her know not to ring the doorbell. After some serious troubleshooting I'm confident she's resolved our challenge and our heat is back, she also made several notes of things to keep in mind which are great for future reference. We've had what appears to be limit switch issues on a regular basis but I feel the diligence Vanessa placed into our visit actually looked at some of the deeper root causes. She took great attention to validate the problems rather than just replacing anything of suspect and this came in much less than I would have expected in overall cost. She was an absolute pleasure to have visit our house and would recommend her and Arpi's to anyone needing help with their furnace. Fantastic and thank you!

    Answer from pro:

    Thank you so much Timothy for writing such a positive review about Vanessa and Arpi’s. We are truly lucky to have customers like you. Customer service is our top priority and I am glad to see that Vanessa met all of your expectations. we will definatly share your amazing comments with Vanessa.

    Reply created 29 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    Furnace trouble analysis and repair

    Technician Kent was extremely thorough in his problem diagnosis, examining all aspects of the furnace, but kept cost in line with very rapid work processes. Not only did he repair the furnace, but cleaned out many year's accumulation of oxide from the burner recesses. Superb service!

    Answer from pro:

    Thank you so much Terry for writing such a positive review about Kent and Arpi’s. We are truly lucky to have customers like you. Customer service is our top priority and I am glad to see that Kent met all of your expectations. We thank you again, and will definatly share your amazing comments with Kent.

    Reply created 20 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 16 Dec 2019

    Mechanical system for residential project

    This is the first job with Arpi's Industries in my new house construction just completed in Cambrian Heights. Arpi's provided expert advice during design and tendering time. Arpi's completed the plumbing and HVAC system flawless and efficiently. Prices are reasonable and competitive, but they are not cutting corners. Arpi's used good quality and commercial like material. Tradesmen are hard working, experienced and courteous. The foreman in particular, is knowledgeable and responsive even at time-off. I highly recommended Arpi's to other people in future and we are using Arpi's on commercial project as well. Arpi's also has 24 hour service and is standby on my rental properties. It is really one-stop shopping and worry free. Thank you Arpi's for the help in the past for my projects.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 17 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 12 Dec 2019

    Emergenct Service Call

    My furnace stopped working and within 2 hours of my call Jon was at my home. He was incredibly professional, and very knowledgable. I was really happy with the service and the issue was fixed in a timely manner.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 17 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2019

    Furness tuneup

    The technician Fikreyesus from Arpi's Industries Ltd. Was very courteous, knowledgeable and thorough about the job. I would recommend the company and Fikreyesus for my every service in future for sure!

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 10 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 5 Dec 2019

    Furnace repair

    I just had ARPIS in to service the blower fan on my furnace. The service tech was Vanessa and she was very knowledgeable and friendly, and didn't mind me shadowing her and bombarding her with HVAC questions. As a new home owner, this was a nice touch because there's a lot to lean about! I also had ARPIS in this past summer for an AC issue and that tech was also very friendly and knowledgeable. Overall, we've been very happy with the company and will be our go to HVAC company in the future.

    Answer from pro:

    Hello. Thank you for taking the time to write such a wonderful review. We are glad that you were happy with the services that Vanessa provided. I will share your comments with her. Thanks again and we look forward to working with you in the future. Cindy, Team Arpi's.

    Reply created 6 Dec 2019
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