Arpi's Industries Ltd

Rating: 4.8 out of 5

Arpi's Industries Ltd reviews (614)

  • Review from John G
    Rating: 5 out of 5
    Review left on 3 Dec 2019

    Annual furnace inspection and tune-up

    I am a long time Arpi's customer and their tech, Jon, was recently over to do the annual inspection, cleaning and tune-up on my furnace and humidifier. He arrived on time and was thorough and efficient. He fully explained his findings and the adjustments he made. Very pleasant fellow and I highly recommend Arpi's and Jon.

    Answer from pro:

    Thanks John for the awesome review! Customer service is our top priority, and we are glad to hear that Jon took good care of you. We will share your comments with Jon, and we thank you for trusting us in your home. We look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 3 Dec 2019
  • Review from Scott Parkinson
    Rating: 4 out of 5
    Review left on 30 Nov 2019

    Emergency service call

    Friday night my furnace was not working. I called and a service tech arrived approx 45 minutes after the call. After much work the furnace was up and running, thank you. The bad news it was only temporary. I have a second service call scheduled to arrive late Sat afternoon.

    Answer from pro:

    Hi Scott, thank you so much for the review. We apologize we did not get the furnace working Friday evening for you, but we are glad the technician on Saturday managed to get it going and ordered the parts needed to fix the problem. Please give us a call if there's ever anything we can do for you. Thanks from Arpi's

    Reply created 3 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 29 Nov 2019

    HVAC Residential

    I had a comprehensive furnace tuneup and a hot water tank flush done by two techs; Adam & Vanessa. Best techs EVER! Hard working, honest and great communicators. An asset to Arpi’s, and I will definitely ask for them again.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 2 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 28 Nov 2019

    Annual maintenance

    Arpi's service tech arrived and did an excellent job of performing the annual maintenance on my furnace. I have always had top notch service from them, regardless of which tech was there.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 2 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 27 Nov 2019

    Furnace repair

    Jacob was very professional and friendly. He did the work in a very efficient manner and offered a couple of suggestions for keeping my furnace operating smoothly Thank you Jacob for your services this morning.

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 2 Dec 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 23 Nov 2019

    Furnace repair

    The Arpi’s field tech was professional and courteous. Arpi’s was second furnace repair company I called, as the first company had communicated that I required a new furnace and promptly sent an estimator who provided me with a $5000 quote. Robert did an assessment on our furnace and confirmed that there was some mechanical failure and some parts that needed to be replaced. He had all the parts needed in stock in his service vehicle and installed a CO2 detector for some peace of mind. I would strongly recommend using Arpi’s as a first or second opinion to anybody who has some furnace/ mechanical needs .

    Answer from pro:

    Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. We thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 26 Nov 2019
  • Review from Grabber10 Grabowski
    Rating: 5 out of 5
    Review left on 18 Nov 2019

    Warranty on furnace

    Vanessa came and replaced some parts for us on warranty. Great job as all is perfect. Very good lady you have working for you. Thank you Vanessa for a job well done. Bob Grabowski

    Answer from pro:

    Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 11 Nov 2019

    two furnaces was service

    The TEC. took Appro. 3 hours to service the furnace, it seems that some thing went wrong when he was doing the job, i was a bit concern but did not mention any thing to him, when he finished he told me that their is high reading of co on the out side and will come back soon and get it looked into. I phoned the office the following day and the senior Tec. and James came in the afternoon and get it fixed. I noticed that James added a sleeve on the exterior pipe that is connected to the furnace, that was the furnace was reading high CO. I ask why he put the sleeve and he said that he did not put it. I check my furnace regular, i know the sleeve was added on.

    Answer from pro:

    Thank you so much for your review. We really appreciate you taking the time to share your experience with Arpi’s. We look forward to working with you again in the future! Thank you TEAM ARPI’S

    Reply created 11 Nov 2019
  • Review from Customer of Arpi's Industries Ltd
    Rating: 5 out of 5
    Review left on 8 Nov 2019

    Furnace inspection and repairs

    Called for annual tune up for two furnaces, one had been cutting out occasionally. Jacob was friendly and knew what he was doing. Was very willing to show and explain what he was checking. Unfortunately had to replace a motor which is very expensive, but service was very good.

    Answer from pro:

    Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. We thank you for trusting us in your home, and look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 8 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    Service

    Your technician is a very professional and harder working lady. She fix the issue on time and perfectly, She is also very good to introduce your company’s product, Thanks for service!!

    Answer from pro:

    Thanks for the awesome review! Customer service is our top priority, and we are glad to hear that Vanessa took good care of you. We will share your comments with Vanessa , and we thank you for trusting us in your home. We look forward to working for you in the future. Thank you TEAM ARPI’S

    Reply created 7 Nov 2019