Maple Air Inc

Rating: 4.8 out of 5

Maple Air Inc reviews (508)

  • Review from Bahar Aminvaziri
    Rating: 5 out of 5
    Review left on 15 Mar 2019

    Ducts, furnace and humidifier

    Despite numerous challenges of an old house, these guys successfully ran ducts, installed furnace, air conditioning and a humidifier for us. These guys are professional and dedicated. We recommend them.
  • Review from Customer of Maple Air Inc
    Rating: 5 out of 5
    Review left on 8 Mar 2019

    Service

    It was a real pleasure dealing with maple air inc the guy that I spoke with him was SAM wich is such a nice and polite guy . he understood our situation and arrange an appointment at the same day ,The service was quick and very professional, clean and reasonable price when they left it was like they were never there. I will be recommending Maple Air (ask for Sam)to my neighbours, friends and family. THANKS ELNAZ
  • Review from Customer of Maple Air Inc
    Rating: 5 out of 5
    Review left on 6 Mar 2019

    Furnace guit.

    My furnace is just 1 year old and it guit four times in the last two months. I was not satisfied with the company that installed the furnace. Today I called Maple Air and within two hours, they fixed my Furnace Thank you Sam in dispatching and thank you Laith the courteous repair technician.
  • Review from Penny Walcott
    Rating: 4 out of 5
    Review left on 3 Mar 2019

    Furnace and humidifier service by Hamid

    In November 18 the humidifier quit. I needed furnace annual maintainance on the new furnace I had bought from Maple air in March in order to maintain my warrant. and requested service for both. I asked them to bring a humidifier in case it could not be fixed. There was a lot of confusion with the scheduling process on their end and the repairman who arrived looked at the humidifier and said it was a broken solenoid and was not worth repairing due to the cost. Cost $450 but he had no replacement with him despite what I had booked . He wanted to service the furnace and make another visit. I refused. All winter I used stopgap humidifier, bowls of water, wet towels over the banisters etc since with the holidays I could not spend $600. When February came I called again for service to furnace. After yet again more confusion Hamid came. He listened sympathetically to my concerns and told me that it is not good to have no humidifier. He would check it out thoroughly for me whether it could be repaired because it looked like a newish humidifier. I told him I could not afford to replace it right now anyway. No matter, he would let me know anyway. Hamid did a thorough cleaning of the furnace then systematically checked out the humidifier from the water connection, the wiring, and the switch. He fiddled with the solenoid and it worked! Then he continued checking the evaporator pad and the drain. This serviceman was meticulous and thorough even though he knew that I was not going to replace the humidifier regardless of his findings. He is clearly a problem solver unlike some whose solution to a problem is to replace the equipment. Thank you very much Hamid. As a person on a fixed income saving $450 is significant. Maple Air needs more like you.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2019

    Fireplace

    We are installing an electric fireplace in a new townhouse in Wasaga Beach which we use as our cottage
  • Review from Customer of Maple Air Inc
    Rating: 5 out of 5
    Review left on 28 Feb 2019

    Replace the furnace and instal water heater

    Rodrigo was a very knowledge person, he explains every thing in simple words and was very helpful with all paper work related to rebate claim. Farshid was the person who did all the installation. He was very patient and listen to my request and did every thing to satisfy me regarding location of the tankless water heater. I will recommend both gentlemen and the company. I'm simply satisfy. Ewa.
  • Review from Raymond Siu
    Rating: 5 out of 5
    Review left on 28 Feb 2019

    Heat Pump Installation

    Great service from Farzad and his team at Maple Air. The Carrier heat pumps that they installed in my master bedroom and attic room are fantastic. Everything from the initial sales quote that Farzad gave me to the final step of installation was done professionally. I highly recommend Maple Air for your heating and cooling needs.
  • Review from Ash Barati
    Rating: 5 out of 5
    Review left on 26 Feb 2019

    New furnace

    The work involved installation of new furnace. The exisitng rough-ins were not suitable for new furnace systems. They helped with the rough-ins with no extra cost. I need to mention i got qoutes from different sources and none were close to the price i got from this company. They kept in touch after the installation and make sure i get all the applicable government rebates for my new furnace.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2019

    INSTALLATION OF NEW FURNACE

    I am delighted to have chosen Maple Air when my furnace broke down on one of the coldest nights of the year just after a snow storm. The temperature was hovering around -26 c. In the morning, I looked up a list of companies offering sales and services for Heating and Cooling, and called Maple Air. Within hours, my furnace was seen to by Reza, senior Tech. Manager, who did a thorough inspection. Turned out I needed a new furnace. Reza patiently took the time to explain the problems, gave me various options, the pros and cons of each, and the cost involved. My new furnace was installed the next day despite terrible weather conditions. The installation team headed by Farshid were very professional, courteous, and thorough. They cleaned up and took all the old equipment away. I am extremely happy with all aspects of the job. Thank you Maple Air for coming to the rescue so promptly. I will definitely recommend Maple Air to all my family and friends.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2019

    Gas stove installation

    • The sales lead was clear, knowledgable and we did not feel pushed into anything • Parts were ordered quickly and the install date occurred shortly after the parts came in • The install team was incredible efficient but thorough and worked through a horrible weather. Never-the-less, they took the time to explain everything once finished to ensure that we were 100% happy with the outcome. I would highly recommend Maple Air

    Answer from pro:

    Thank you Bruce for your positive review and feedback on our fireplace installation. We always do our best to bring a positive experience for our clients. At Maple Air we do specialize in providing fireplace installation and services and we're one of top 5 distributors and contractors for Napoleon and Majestic Fireplaces. Thank you for providing us with your business and trust and we look forward serving you for years to come. Welcome to our Maple Air family! Customer Success Manager Maple Air Inc. Heating - Cooling - Fireplaces - Ductless - Waterheater

    Reply created 29 Jan 2019