Pre Lock Security Services Inc

Rating: 5 out of 5

Pre Lock Security Services Inc reviews (634)

  • Review from Customer of Pre Lock Security Services Inc
    Rating: 5 out of 5
    Review left on 26 Dec 2020

    Locks, alarm and smart light switches

    We recently moved into a new home. Paul of Pre-Lock took care of us. They installed dimmer switches on all my lights and we are absolutely thrilled! As a decorator, these are the best on the market. We are very happy with the alarm and love being able to check the cameras through our cellphone. We highly recommend Pre- Lock and are very happy with the service.

    Answer from pro:

    thank you for the wonderful review, enjoy your new alarm and smart light switches

    Reply created 4 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Dec 2020

    New cottage security

    They provide great customer service, respond immediately to all questions and their installers are very professional, clean and knowledgeable!

    Answer from pro:

    Our team is thrilled we were able to respond to all questions and our installers did a great job, stay safe and enjoy your security

    Reply created 10 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Dec 2020

    Smart Home

    I moved to my new home and I called Pre-Lock. The team came and was so incredibly friendly, clean and professional. They set up my alarm, cameras, doorbell, garage doors, installed additional sensors, smart switches and connected my home network. I now full control of my “Smart Home” thanks to Pre-Lock. Paul is extremely client service focused and followed up to ensure I was 100% satisfied with the work he and his team provided. I would recommend Pre-lock for all your family’s security and smart home needs. If service matters to you, call Pre-Lock

    Answer from pro:

    Thanks Sir for the great review. We always try and do the best job we can.

    Reply created 10 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2020

    Comprehensive Security and Alarm system install

    Paul met with us to do a full security install - alarm and physical security for our new place. We have user Paul - 3 other times over the last 15 years and Prelock continues to impress us with their speed and technical expertise. As we were in a rush, after Paul did his assessment he had his full team- Jonathan and Mike there within the hour to do a full install and finished everything same day! Couldn’t have asked for a more professional, quality or speedy implementation and install. Thanks Paul and team for consistently hitting it out of the park.

    Answer from pro:

    Thanks for the great review, we enjoyed securing your home and family. Stay safe and enjoy your new home

    Reply created 25 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2020

    Full house alarm and lock install

    This is the second time we have used pre lock for our home security needs. Just like our first experience, Paul and his staff provided excellent and instant service. We called Paul on December 23 and he had our house alarm and locks fully installed by the next day (Christmas Eve). We couldn’t be happier with how everything went!

    Answer from pro:

    It was great working with you again. You guys sure move around a lot. Thanks for using our security services again

    Reply created 25 Dec 2020
  • Review from Best Brand Appliance Best Brand Appliance
    Rating: 5 out of 5
    Review left on 22 Nov 2020

    Fantastic Service

    I have used Paul for Toronto and Vaughan location and now I hired them for Burlington / Oakville for my warehouse, very prompt and positive attitude, extremely knowledgeable and the application and system is user friendly and hi-tech.

    Answer from pro:

    thanks for your business and good luck with your new location

    Reply created 15 Dec 2020
  • Review from Randy Dube
    Rating: 5 out of 5
    Review left on 11 May 2020

    New home. New alarm system.

    Paul is fantastic. Easy-going, professional and knows his stuff cold. Great crew and fantastic service. He's the kind of guy that would jump in his car without complaint to drive from the south end of Bloor West to Vaughan and back because I thought of something additional while his crew was there. An additonal item for the locksmith that meant nothing to him financially. Highly recommended.

    Answer from pro:

    Thanks Randy very happy you love your new alarm and smart lock, yes I was very happy to make your new security system more fun

    Reply created 11 May 2020
  • Review from Joanna S
    Rating: 5 out of 5
    Review left on 22 Apr 2020

    5 Star Service

    We are so grateful for the owner Paul's responsiveness to our request at a very busy and challenging time. He listened to our concerns and sent Carlos and Daniel to address them immediately. They were courteous, efficient and competent in every way. Thank you Pre Lock - we cannot recommend you highly enough!

    Answer from pro:

    Thank you for the amazing review , we are glad during COVID-19 we are able to still provide our essential service and keep you safe

    Reply created 22 Apr 2020
  • Review from Jason Alexandris
    Rating: 5 out of 5
    Review left on 8 Mar 2020

    Lock and refinforcement of patio doors

    Pre-lock security added reinforcement device and a high-end lock with removeable thumb turn thing on my back patio. The work was done very professionally and most importantly, the employees went above and beyond to go over my whole house and provide all of the information I needed for what security elements could be improved and added-in, without any element of trying to sell me on anything. Excellent company and I feel extremely secure and confident in the work that they did.

    Answer from pro:

    Thank you for the great review, we are thrilled you are happy with our work and team.

    Reply created 10 Mar 2020
  • Review from Oleksandr Pryhodko
    Rating: 5 out of 5
    Review left on 6 Mar 2020

    Installation of Security System of The Plant

    Paul and his team surprised us, in a good way. We are used to dealing with contractors and installers so we had an idea of what to expect. But when his team showed up, it was on a whole other level. Everyone was extremely organised, professional, quick, helpful and efficient. Typically this would have taken someone else a good 5 days to do, but Paul and his team did it in 2. Everything went beyond our expectations and we look forward to having Paul and his company as our security service company for the plant.

    Answer from pro:

    Thanks for the amazing review. Our team is very happy that you are so pleased.

    Reply created 6 Mar 2020
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