Canadian Security Team

Rating: 5 out of 5

Canadian Security Team reviews (50)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2013

    Installation of alarm system

    Excellent service from estimation to completion. Very patient, everything was explained in detail. Courteous, polite and efficient workers. Not a wire to be seen! Thanks to David Smetana who was my first contact and estimator and to Craig fro excellent installation of system. Would highly recommend this company.

    Answer from pro:

    Elizabeth, thank you very much for the positive feedback. I will be sure to pass this on to Dave and Craig. I am pleased that you had a positive experience dealing with us from start to finish. Please remember our referral program that will earn you 2 months of free monitoring for every client that you recommend and who has a system connected to us. Tom - President

    Reply created 20 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2013

    Home Alarm

    We had an existing alarm system that we wanted to upgrade. Dave gave us our options and didn't try to sell us anything that we didn't need. Andrew, the installer, was prompt, professional and courteous. We are very satisfied with our new systema nd would definitely recommend CST.

    Answer from pro:

    April, thank you for the positive review. We always strive to exceed expectations. We look forward to providing your security needs for a long time to come. Tom - President

    Reply created 20 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2013

    Home Alarm Install

    Amazing service! Technician was on time and friendly. Technician was very thorough explaining all features of the alarm. Dave (VP) is super, always willing to go that extra mile. Strongly recommend.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2013

    alarm installation

    CST installed our new alarm system this week. Their staff where very professional and friendly. They clearly explained all if the options available to me in the event of an alarm and how the service and system worked. I would not hesitate to recommend their service to anyone and feel secure knowing my family is in their hands.

    Answer from pro:

    Laura, I am glad to hear we were able to meet your expectations. Thank you for the feedback, it is always appreciated. I will make sure that the staff involved see your positive review. If there is anything else that you need please do not hesitate to contact us anytime. Tom - President

    Reply created 18 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2013

    Security system installation

    CST is simply amazing. Expert installation to suit anyone's need at a good price. We went with a BAT Internet module and the newest touch screen from DSC. Love arming and disarming the system with my phone. Highly recommend CST over others out there. Thx to Dave and Craig. Dan and Tanya

    Answer from pro:

    Dan, thank you for the feedback and positive review. We are always glad to get any kind of feedback. I will pass on the thanks to Dave and Craig. If there is anything else you need we are always available at anytime. Tom - President

    Reply created 5 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2013

    Security and Smoke Detector Alarm System

    This company provides excellent service. They were very informative answering all of my questions. At the end of the assessment there was ZERO pressure to buy. I would recommend this company!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2013

    Home Security System

    From the time we called for a consultation, to the completion of the alarm system installation, everything was handled in an efficient professional manner. Dave and the team, did not try to over sell us and answered all our questions. The complete installation was done in less time than estimated. Extremely pleased and would definitely recommend their services.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2012

    Home Security System

    We purchased a 7-year old bungalow several weeks ago and initially went with a wireless system from another company. The decision was mostly based on price. Due to multiple issues with the wireless hardware we had to have the system removed. Based on all of the research we could find CST appeared to be our best alternative and we have certainly not been disappointed. David came over and reviewed our options and provided an estimate. He did not try to sell us anything we did not need but simply offered advice and made suggestions. Within the week the system was installed at the quoted price and has worked flawlessly ever since. This time around we opted for a wired system. The installation was painless and the technicians were professional and courteous. It took several hours to install but it was worth it to have it done right. The price for the wired system was somewhat higher but it works and in this case we believe you get what you pay for. On the flip side the monthly monitoring fees turned out to be less so it will all work out over time. Throughout the process David and his team were fantastic and continue to be so. Shortly after we had the system installed we requested the addition of an e-mail notification option. We dealt with David directly and within short order it was done... great option is you have teens coming and going. We would certainly recommend CST to anyone.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2012

    Home Alarm System

    Just bought a new house and needed an alarm system. Tom and Dave were very knowlegeable and didn't try to sell me things I didn't need (which I appreciated). Their Techs were courteous and friendly and did a great job installing (didn't notice any marks on the walls or any damage). They also took the time to fix issues caused by other contractors (I had a phone jack that was never connected correctly that they reconnected for me). All in all, an absolute pleasure hiring this company. I will definitely give them more business in the future.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2012

    Security System

    Dave and his team are amazing. The office staff and installers go the extra mile to ensure you are ready to go when your install is done. Full camera/smoke and alarm systems done on time and no hidden charges