Verdun Windows And Doors
We really appreciate the high praise for the installation team and trust you are feeling more comfortable with your new windows installed. Thank you for your patience and for sharing your satisfaction.
Reply created 16 Jan 2024Thank you for choosing Verdun once again for your window replacement needs. We're delighted to hear that you were satisfied with our products and work for the second time. Your positive feedback means a lot to us, and we appreciate your trust in our team. If you ever have more projects or need assistance, feel free to reach out. We look forward to the opportunity to serve you again.
Reply created 10 Jan 2024Wendy, thank you for sharing your feedback, and we sincerely apologize for any dissatisfaction you've experienced with your recent order with Verdun. Your concerns are important to us, and we appreciate the opportunity to address them. Firstly, we apologize for any confusion or misunderstandings regarding the width of the posts. We understand that discrepancies can be frustrating, and we apologize for any inconvenience caused. Regarding the installation timeline, we make every effort to stay within the estimated timeframe provided. While we don't guarantee an exact date, your installation did occur within the exact 2 week timeframe originally estimated and outline on your signed contract. Please be assured that we take your feedback seriously and will use it to improve our communication and expectation-setting in the future. We appreciate your commitment to making the full payment, and we want to assure you that we remain at your service for the entire 25-year warranty period. If there are any concerns with the quality or functionality of the windows or installation work, please don't hesitate to reach out.
Reply created 8 Jan 2024Thank you very much for choosing Verdun and sharing your satisfaction!
Reply created 8 Jan 2024Hey there! Thank you for the awesome feedback! If you like our doors you are going to LOVE our windows. Our RevoCell windows are the most efficient replacement windows available and built right here in the Ottawa region.
Reply created 18 Dec 2023Thank you for trusting Verdun with your project and taking the time to share your satisfaction. We truly appreciate your patience and are glad you had a fantastic installation experience. Your recommendation means a lot to us, and we are honoured that you would not hesitate to recommend Verdun to your family and friends. Word-of-mouth referrals are the highest compliment we can receive, and we are grateful for your trust in our company.
Reply created 18 Dec 2023Hi Shelley, thank you for your patience while we ensured everything was perfect and ready for installation. Very pleased to hear that Ryan delivered his usual fantastic work during your door installation.
Reply created 18 Dec 2023Thank you for choosing Verdun! We are glad to hear you are loving the new patio door and it was worth the wait.
Reply created 18 Dec 2023Thank you so much for your kind words! We're thrilled to hear that you had another positive experience with us. Our team takes pride in providing professional service, and it's fantastic to know that both the installers and office staff contributed to your satisfaction. We truly appreciate your continued trust in Verdun and look forward to serving you in the future.
Reply created 14 Dec 2023Thank you for choosing Verdun! We're glad you had an amazing installation and are loving the new door!
Reply created 9 Jan 2024