Verdun Windows And Doors

Rating: 4.7 out of 5

Verdun Windows And Doors reviews (1710)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2024

    Replacement of front and back door

    Our Verdun front and back doors were installed this January after waiting approximately six months. The installers did an excellent job with very little disruption to us . The doors are perfect and the colour even better than anticipated. We would recommend Verdun without hesitation.

    Answer from pro:

    Thank you for the awesome review Alison! You picked (in this employee's personal opinion) the best colour for your doors! Couldn't agree more that it always looks so much better in person than in pictures or digital previews. We're glad to know you are satisfied and would recommend Verdun!

    Reply created 25 Jan 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 24 Jan 2024

    windows

    great service - no issues. arrived promptly, respectful attitude, did great job in time allotted. would recommend to others.

    Answer from pro:

    Thank you for choosing Verdun!

    Reply created 26 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2024

    Excellent work

    The guy said installed our windows were great, I hope they get to install the last two

    Answer from pro:

    Thank you for the excellent review! We're looking forward to working with you more!

    Reply created 24 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2024

    Re and re garage side windows and casement windows

    Working in the building and facility project management industry, I can attest to the exceptional, professional service Verdun Windows and Doors provided us. The installation occurred during one of the coldest days of the year. Eric and his crew worked diligently with attention to detail from the installation of the windows to the final trim and flashing install. I would recommend Verdun to anyone! Corrado Falcucci

    Answer from pro:

    Hey there Corrado! We really appreciate the fantastic feedback for the installation crew and recognition of our team as a whole. We trust your new windows are providing you with improved comfort and energy efficiency. We are truly thankful to have earned your seal of approval and thank you for recommending Verdun.

    Reply created 24 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2024

    Window replacement

    Neat and clean installation. I had 11 windows and a patio door replaced. Completed in 2 days. Very professional crew.

    Answer from pro:

    Thanks for the great review and for choosing Verdun! We hope you are enjoying the new installations and all of the benefits that come with.

    Reply created 25 Jan 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 23 Jan 2024

    Windows

    Fast and professionnel. Very competent workers. Work done on time . Verdun kept giving status of work in progress

    Answer from pro:

    Thank you for the great rating and review!

    Reply created 24 Jan 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Jan 2024

    Windows

    Good installers, polite , great windows, office staff have some issues. I was delayed3 times . Was booked for mid October early November. My widows were finished on Jan 19 with the help of my handy man . I think the sales men need to take a course on window installation so they know what they are measuring. Also they sent the wrong size of moulding for the windows.

    Answer from pro:

    Thank you for your feedback Caty. We appreciate your positive remarks about our installers and windows. We sincerely apologize for any inconvenience caused by the delays in the production process. We understand the importance of timely service, and we regret any frustration this may have caused. Please know that the estimated installation dates provided are just that—estimates. While we strive to meet these timelines, unforeseen circumstances can sometimes lead to delays. Regarding any sizing discrepancies, we were not made aware of this issue previously. We would like to rectify this situation promptly and ensure that any necessary corrections are made. To do so, could you please provide us with more details about the sizing concerns and any other specific issues you encountered? Your input will help us address these matters effectively. Thank you for bringing these concerns to our attention. We look forward to the opportunity to address them and ensure your complete satisfaction.

    Reply created 23 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2024

    Doors

    Sales, service polite, professional On time After installation service went well Thank you to Verdun crew/staff Gilles 1,2,3

    Answer from pro:

    Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team provided polite and professional assistance. Thank you for choosing Verdun, and we appreciate your kind words.

    Reply created 22 Jan 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 18 Jan 2024

    Window assessment

    Erin was awesome! So knowledgeable and personable Had all the answers to our questions and made the process so easy and stress free. She took the time to look at all design and price options we requested. Very happy so far.

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear about your positive experience with Erin. We're proud to have her on our team, and we'll be sure to pass along your compliments. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your satisfaction throughout the entire process. Thank you for choosing Verdun, and we look forward to continuing to meet and exceed your expectations.

    Reply created 22 Jan 2024
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Jan 2024

    Window

    ordered and paid for the window on 13 June 2023. Installation was to be, according to Verdun's contract, 26-28 weeks later, i.e. before Christmas. Numerous later installation is finally scheduled for 22 Jan, a total of about 31 weeks for ONE simple window. If they can't meet their own contract dates maybe they should spend less time telling us the window is on it's way and more time making the window. First and last time for Verdun.

    Answer from pro:

    Thank you for sharing your feedback with us Gary. We genuinely appreciate your patience throughout this process and understand your frustration with the extended installation timeframe. We apologize for any inconvenience caused by the delay in scheduling your window installation. While we provide estimated timeframes in our contracts, it's important to note that these are estimates, and unforeseen circumstances can impact the timeline. We look forward to delivering your new window and providing you with a fantastic installation next week. If you have any further questions or concerns, please feel free to reach out.

    Reply created 16 Jan 2024