Northwest Gas Ltd

Rating: 5 out of 5

Northwest Gas Ltd reviews (151)

  • Review from Customer of Northwest Gas Ltd
    Rating: 5 out of 5
    Review left on 3 Aug 2016

    AC and furnace replacement

    Anthony and his crew installed a new air conditioner and furnace in our house. They were all very knowledgeable, polite,respectful and professional. Anthony took the time to explain the different options to my mom. AC/furnace were installed in a timely fashion and have been working very well. We've had an excellent experience with this company. I would highly recommend them. They offer some of the best prices in the market too.

    Answer from pro:

    Anthony and the rest of our crew appreciate the opportunity to install your new HVAC equipment. We greatly value your feedback. If you require any further services please feel free to contact our office at 905-458-1021!

    Reply created 4 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2016

    Furnace and A/C replacement

    Northwest Gas provides terrific service. They replace my air conditioner and furnace. The office staff are friendly, helpful and organized. Lou came out to give a quote and was informative. Wes and Tom did the replacement work. They worked hard all day. Put down drop cloths so not to dirty floors. The old equipment was taken away promptly and our home was left the way it started. Not even a nut or bolt left behind. Recommend them highly.

    Answer from pro:

    Awesome! Thank you for taking your time to write a review for Northwest Gas Ltd. We try our very best to ensure our customers receive great service.Our team values your feedback and we are here to help if you require any further information or HVAC services.

    Reply created 28 Jun 2016
  • Review from Taniya Peters
    Rating: 5 out of 5
    Review left on 9 Jun 2016

    Air Conditioner Installed

    Anthony installed a new Air Conditioner in our house. He was extremely professional and polite. He came back to check on how the house was, and asked if there was any problems. There were no problems thought, he installed the machine well. The AC works fine and has caused no problems for us.

    Answer from pro:

    Happy to hear! Anthony and the rest of our team here at Northwest Gas Ltd. appreciate your positive feedback. If we can be of further assistance please contact our office at 905-458-1021

    Reply created 28 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2016

    AC Repair

    14 yr old AC not cooling. Expecting big bill , very surprised at lower than anticipated cost. Anothony very pleasant person to deal with & he explained that he would rather repair that replace unit, I have deealt with Northwest for a number of years for furnace annual check & I an VERY happy. With this repair I am a very happy camper

    Answer from pro:

    Thank You! We are always ready to help and very pleased to hear how happy you are with the service you received from our company. Your feedback is greatly appreciated and will be shared with Anthony and the rest of our team.

    Reply created 24 May 2016
  • Review from Sandy and Ric
    Rating: 5 out of 5
    Review left on 3 May 2016

    Central Air Conditioning Unit

    We were very pleased by their quick response to our email. They were very prompt, professional and gave us a great price to replace our old central air conditioning unit. They were thorough and answered all my concerns. Their receptionist Alyssa was fantastic with helping us see about financing and providing us with all our options. The technicians who installed the unit were prompt, respectful of our home and were very pleasant. The owner Lou came and made sure everything was set up and running properly. I can't say how impressed I was with everyone and I will definitely recommend them to family and friends.

    Answer from pro:

    Thank you! It is our goal to ensure your overall experience with our company is excellent. Our team would like to say thank you for choosing Northwest Gas Ltd.and for taking your time to submit this review. Your feedback is greatly appreciated :)

    Reply created 4 May 2016
  • Review from Customer of Northwest Gas Ltd
    Rating: 5 out of 5
    Review left on 27 Apr 2016

    Hot Water Heater

    Excellent and quick replacement of my old hot water heater by Derek and John. Well done, and would recommend services to others. Prior to hiring, I checked out water heater options on the internet, then asked for quotes. Very happy.

    Answer from pro:

    We Greatly appreciate you taking your time to post a review. Derek,John and the rest of our team thank you for choosing Northwest Gas Ltd. and If we can be of further assistance, please let us know.

    Reply created 28 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2016

    Renewed furnace plan

    I received a phone call from Northwest Gas indicating that my furnace service plan was expiring soon and asking if I wanted to renew for another year. I was happy when John and Derek showed up within the time window scheduled. They were very pleasant and did a thorough inspection of the furnace. I could tell that they enjoy their work from the signing and laughter they were doing while working. I will definitely be staying with Northwest Gas!

    Answer from pro:

    Thank You for taking your time to write us a review. It's great to hear how much our techs enjoy their work. We are honored to continue servicing your furnace and will be sharing your great review with John & Derek!

    Reply created 26 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    Furnace Repair

    Our furnace suddenly stopped working but we didn't notice until the early evening. My husband called Northwest Gas and they responded immediately. If we were desperate they would have come that very evening but we were fine to wait until the next morning. Derek and John were on time and were very personable gentlemen. They found the problem quickly, got the parts needed, and installed the parts without any muss or fuss. We are very grateful for the super service and will definitely call back Northwest Gas for our heating/air conditioning maintenance and service in the future.

    Answer from pro:

    Thank you!! We greatly appreciate the time taken to submit this review. Derek and John are very knowledgeable and your kind words will encourage them to continue their great work. Your business is valued and we look forward to servicing your heating/air conditioning system in the future =)

    Reply created 12 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2016

    Multiple Jobs for Property Management Company

    I own a property management company managing 75 units and ONLY use Northwest Gas for all Repairs and Replacements for Furnace/AC/HVAC. Anthony is very honest & fair with their quotes (always my lowest quote!) and they are always punctual and reliable with their work! They are so good that I also use them at my own personal residence for my furnace & for a recent renovation that required duct relocation. A+++ I would never use anyone else!

    Answer from pro:

    This is GREAT NEWS!! Thank you for taking the time to share and for giving Northwest Gas Ltd. the opportunity to earn your business. We are honored to have your loyalty and will continue to provide you and your customers/clients with only our best!

    Reply created 22 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2016

    Kitchen renovation

    Had a very pleasant experience with Northwest gas. Anthony was very knowledgeable, helpful, and quick. New gas line was run 10-15 feet, and some ductwork was moved to inside the wall cavity as it opened up our kitchen. Would highly recommend Northwest Gas. Very good experience.

    Answer from pro:

    Thank you for taking the time to share your experience. We will be sure to share the kind words with Anthony and the rest of our team! We hope to have the pleasure of doing business with you for many years to come.

    Reply created 29 Feb 2016
Get in touch