Afterglow

Rating: 4.9 out of 5

Afterglow reviews (35)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2018

    New furnace and a/c installation

    Best price. Considerably. Excellent service - came when promised and on time, completed work on time, quality work PLUS - the installers did everything the right way (least destructive, most efficient) even though this was very difficult in our old house.
  • Review from Jeff Chadder
    Rating: 5 out of 5
    Review left on 10 May 2018

    Water heater troubleshooting / installation

    I called Afterglow because my water heater was displaying an ignition error code and needed to be reset daily. Afterglow came out the same day even though they didn’t install the water heater. After noticing some moisture and rust around the burner, they were able to determine that the water heater was leaking, and replaced the water heater under warranty. This shows great service and attention to detail - I ended up with a brand new water heater at no cost, instead of paying for parts to fix an older water heater that would end up causing me more problems further down the line.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    !! EXCELLENT CUSTOMER SERVICE, PROMPT SERVICE & GOOD PRICE !!

    New "Older" home with water heaters. This was all alien to us, we came from a new home in another city and were unfamiliar with these things. Kitchener Utilities referred us to AfterGlow. Our Boiler had not been serviced for years. I explained to the courteous lady at their office that I was home in the morning and was hoping to get someone in today if possible. She put me on hold and in 30 mininutes Paul was at our door. I'd r quotes from other companies and AfterGlow beat them all. I will spread the word and see you in 2 years. Carol

    Answer from pro:

    Thanks for the note! We appreciate that you called.

    Reply created 2 Mar 2018
  • Review from Justin Tempelman
    Rating: 5 out of 5
    Review left on 8 Jan 2018

    Furnace and Water Heater

    I have had my furnace and water heater replaced by Afterglow. The work was professionally done and neat. I am happy with the service and will continue to use it
  • Review from Auburn Larose
    Rating: 5 out of 5
    Review left on 14 Nov 2017

    Boiler Repair / Rad Install

    When I moved into my new home, the older boiler system was a bit daunting. I had never had a boiler before and didn't know where to begin when there was an issue. I called these guys up and they have helped me many times over the last year. Whether it was the initial tune up, fixing the pressure valve, or installing a rad, I found each of the techs knowledgeable, friendly and punctual. These guys go above and beyond. I would definitely recommend them!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2017

    Heating/Boiler Maintenance

    Always responsive. Always professional. As a landlord, finding companies you can trust to take care of a problem the first time means everything. We're very happy with our recently installed new boiler and the service Afterglow has provided over the years. Highly recommended. A big thank you to the Afterglow team.

    Answer from pro:

    We appreciate being one of your preferred vendors. Thank you!

    Reply created 2 May 2017
  • Review from Customer of Afterglow
    Rating: 5 out of 5
    Review left on 16 Jan 2017

    Glowing

    When you're in an emergency situation, the company that fixes your problem most times will get a good review but Afterglow is beyond expectations. Very prompt and friendly, knowledgeable and reasonable. Make sure they are part of your contact list.

    Answer from pro:

    Thank you so much for the feedback.

    Reply created 2 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2016

    Boiler not working

    This is my first review for any company and I'm happy to recommend Afterglow for HVAC services. Our boiler stopped working and we had no heat for a week. We had Paul come to our house in a matter of a couple of hours. He diagnosed the problem quickly and we were happy to hear we didn't need a new boiler! It wasn't the pump either, which is what we had been told from Air One. Paul had the part delivered and installed within an hour and a half! We have heat now and it's wonderful!

    Answer from pro:

    We appreciate your business! We were happy to get your heat up and going. Thanks for the review.

    Reply created 5 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2016

    Local, friendly, honest with great work done!

    While out of country my furnace broke down. Promptly they were there, quoted, fixed and made us secure that our home will be cozy upon return ! The Afterglow team is very professional. I have been using them for almost 7 years and will use them for all of my heating A/C needs. Thanks Afterglow.

    Answer from pro:

    Luke, we appreciate your business and comments. It has been great working with you and your family over the years!

    Reply created 1 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2016

    Air Conditioning Installation

    I couldn't be more satisfied with the team from Afterglow. They were timely and professional from the beginning and I believe the price was reasonable. While we did have an issue at first with the noise of the unit, Afterglow worked with us and the AC manufacturer to ensure that the issue was dealt with promptly. They stand behind their products and their service. I would recommend them to anyone looking for a good locally HVAC company.