House Depot Home Services

Rating: 4.9 out of 5

House Depot Home Services reviews (383)

  • Review from Customer of House Depot Home Services
    Rating: 5 out of 5
    Review left on 15 Jan 2021

    Electric furnace instalation

    Great person to deal with, well informed and very capable. Quick response when called on for service.

    Answer from pro:

    Thank you very much for your time and great review. we are fully qualified for heating, cooling, electricals: such as heat pump, ductless, AC, Furnace, Boiler, duct smoke detectors, minisplits, tankless, combi boiler, service upgrade, whole house wiring, and anything which are related to gas, refrigeration, heating and cooling

    Reply created 7 Apr 2021
  • Review from nicolas handojo
    Rating: 5 out of 5
    Review left on 11 Jan 2021

    Rinnai i series tankless combi boiler

    I hired Mark from House Depot to upgrade our old combi boiler to a modern tankless combi unit in our condo townhouse. We had originally agreed on a Navien unit, but on the last day before the install Mark determined that the Navien was too tall to fit in the space that we had, so we agreed to switch the unit to a Rinnai instead for a bit more money. Mark went above and beyond as far as meeting my requests to have things plumbed so that no old plumbing lines were covered by new piping, and did a great job with the challenging, space-constrained installation. The resulting system layout was well done. When a couple of issues did crop up after the install, he came by promptly, prioritising us whenever we have no working heat, especially in the middle of winter. The issue turned out to be a seized circulator in the tankless boiler which was replaced under warranty by the mfg. One or two constructive criticism that I have is that the install did take longer than the original estimate we were given. I attribute this to two things: Mark's perfectionism and the space constrain of where the water heater must live and where the air intake/exhaust must go to in our condo townhouse. Still, getting an accurate estimate of project completion can be important when we as customer need to schedule other things around a project such as this.

    Answer from pro:

    thanks for your honest review Nicholas

    Reply created 12 Jan 2021
  • Review from Matthew John
    Rating: 5 out of 5
    Review left on 3 Jan 2021

    Various electrical work

    Great work done to replace a hot water tank along with about 6 other electrical issues. Quality work and stayed as long as needed to get the job done right.

    Answer from pro:

    Thank you very much for your time and great review, Mr Mathew. we are fully qualified for heating, cooling, electricals: such as heat pump, ductless, AC, Furnace, Boiler, duct smoke detectors, minisplits, tankless, combi boiler, service upgrade, whole house wiring, and anything which are related to gas, refrigeration, heating and cooling

    Reply created 7 Apr 2021
  • Review from Jessica Bulgutch
    Rating: 3 out of 5
    Review left on 31 Dec 2020

    Doorbell

    - fast to respond - accurate quote - ensured we had purchased the correct items prior to coming - provided the service - installation was completed, but they said they'd come back to complete the drywall patch work - I believe they would have returned to do the work, but I didn't want to wait for a second visit and opted to patch and paint myself. - company called back to offer to fix the issue when made aware - company apologized for any miscommunication

    Answer from pro:

    my apology for the miscommunication. with regard to drywall, since i was there, i asked you whether i need to come back to do the touch up, as it need a little bit of caulking around the box. Which you and your husband did not reply to my question. so i assumed you are ok and therefore i thought you are happy. my apology again

    Reply created 7 Apr 2021
  • Review from Marc M.
    Rating: 5 out of 5
    Review left on 18 Dec 2020

    Home electrical services

    Very professional, all work completed as discussed, very flexible (one item removed and a new one added in at last minute), would definitely use them again and will refer as well.

    Answer from pro:

    God bless you Marc, I appreciate it

    Reply created 23 Dec 2020
  • Review from Customer of House Depot Home Services
    Rating: 5 out of 5
    Review left on 17 Dec 2020

    Steam Humidifier

    Mark and his team installed my Aprilaire 800. I've had dry air challenges in my house for some time with existing humidifier creating water issues. The new installation is a very clean job from electrical to plumbing and my humidity level is now very comfortable throughout the house. Thanks for the great job!

    Answer from pro:

    Thank you very much for your time and great review. we are fully qualified for heating, cooling, electricals: such as heat pump, ductless, AC, Furnace, Boiler, duct smoke detectors, minisplits, tankless, combi boiler, service upgrade, whole house wiring, and anything which are related to gas, refrigeration, heating and cooling

    Reply created 7 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2020

    Gas fireplace and furnace repair

    Tech was super friendly and completed work at first visit. He even played with my dog. He recommended how I could move things around my basement to help with a renovation, and even offered to fix my baseboard heater no charge.

    Answer from pro:

    Thank you very much for your time and great review. we are fully qualified for heating, cooling, electricals: such as heat pump, ductless, AC, Furnace, Boiler, duct smoke detectors, minisplits, tankless, combi boiler, service upgrade, whole house wiring, and anything which are related to gas, refrigeration, heating and cooling

    Reply created 7 Apr 2021
  • Review from Customer of House Depot Home Services
    Rating: 5 out of 5
    Review left on 29 Nov 2020

    Tankless water heater

    Mark is the owner of the company and I love the tankless water heater (Navien 240A) he and his friendly crew at House Depot installed for me. I look forward to calling Mark again, in the future should I have any problems with my a/c or furnace. Mark is a pleasant and honest gentleman, I accidentally overpaid him $50 in cash and he gave it back to me. ML

    Answer from pro:

    Hi Mantis; I, Mark, highly appreciate and make time to write us review. we do tankless, boiler, ductless, heat pumps, as well as all sort of air conditioning and air purifications God bless u

    Reply created 9 Dec 2020
  • Review from Bala kumar
    Rating: 5 out of 5
    Review left on 27 Oct 2020

    Heating system failure

    Mark was fantastic! Called him yesterday evening and he was at my place this morning to troubleshoot a heating issue with our heat pump. He routinely kept in touch via text and discovered a faulty wiring issue within 20 mins. He went above and beyond in helping us test a short circuit unit even though that wasnt part of our initial troubleshooting. Highly recommend leveraging his service for your needs.

    Answer from pro:

    Thank you Bala, God bless you.

    Reply created 27 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2020

    Dishwasher and ceiling fans installation

    This is the second time Mark has done work for us. We're very happy with his work, we trust him, and we will definitely call upon him again in the future.

    Answer from pro:

    i appreciate it to use your time to review for us. we are professional and fully licensed for tankless(Navien, and Rinnai both tankless, boiler, and combi boilers), furnace, radiators, and ductless

    Reply created 26 Oct 2020
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