Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 8 Oct 2022

    Appliances

    Very good service provided in taken decisions about how to choose the best product for us.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 11 Oct 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 7 Oct 2022

    Nice service

    Nice service and very polite. They are really helpfull to move my old fridge. I recommand this cie.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 7 Oct 2022
  • Review from rani Advani
    Rating: 5 out of 5
    Review left on 7 Oct 2022

    New Clothes Dryer

    Efficient crew. Made every effort to navigate the outgoing and incoming appliance with ease and experience.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 7 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2022

    6 appliances happy with purchase/delivery

    Delivery and service have been exceptional. Delivery for 1st 4 appliances soo smooth but fridge came damaged. Replacement andcreschedule was exceptional and luckily had replacement delivered within few days. Walloven/mwave was delayed from manufacturer for 10 mths but once in to CAS had it delivered within 2 days. Their delivery request& tracking system is excellent. My only issue was I could not access CAS website when out of country to track or manage my order but I was able to arrange via friends who could access from home.

    Answer from pro:

    Dear Sarm, Thank you for sharing your feedback. We are most happy to learn that you are satisfied with the quality of the services we offer. We apologize that you were not able to use Manage My Order to track your order. We hope to resolve this issue promptly. Thank you and have a wonderful day! Kind regards, CAS T.B

    Reply created 7 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2022

    fridge and stove delivery

    Delivery and removal was right on time just as stated by phone call. Everything put into place. no mess and. no fuss. Old appliances taken away. very quick and efficient.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 7 Oct 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 6 Oct 2022

    Kitchen Renovation

    The service from the sales & delivery teams is always great; the customer care people are only as good as the training theyve received & are sometimes too rigid. The delays caused by shortness of staff, parts, raw materials, etc., which prevent the manufacturers from being able to fulfill orders in a timely manner, should not be blamed on CAS. Regardless of which retailer you choose to deal with, the chances of a longer than pre-Covid wait time should be expected/anticipated. If youre unable or unwilling to wait, perhaps ask which brands they have in stock. We have dealt with CAS over the past 20+ years & will continue to do so, as well as to recommend them.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 7 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2022

    Washer and dryer

    These 2 guys did a great job! From delivery to installation and removal of old appliances. They are very professional, efficient and respectful. They came on time as expected and are very courteous.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 7 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2022

    New dryer

    We received great service fro Jona as he helped us to choose a dryer that best suited our needs. The process was quick and smooth and delivery was scheduled at a time of our choosing just one day later. The delivery of our new dryer and removal of the old one went equally well with frequent updates as to their estimated time of arrival. We would definitely choose to do business with them again.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 6 Oct 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 5 Oct 2022

    20 cu ft Freezer

    Courteous, polite, professional painless transaction. Both delivery young men were helpful and efficient. A win all round, thank you.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 6 Oct 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Oct 2022

    Kitchen appliance

    The delivery was very well planned with a constant follow up of the delivery time

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service. We hope you are enjoying your new appliances. Best regards, H.A CAS

    Reply created 6 Oct 2022
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