Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2021

    Stove and Hood Fan Delivery

    The boys were in and out before I knew it. Friendly - had a laugh with them while they were here. Quick, efficient - they got the job done. No fuss or bother at all. Great job!

    Answer from pro:

    Dear Customer, Thanks for your review, we appreciate your feedback on your experience with CAS. We hope you enjoy your new appliances.  Respectfully,  CAS

    Reply created 9 Sep 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 8 Sep 2021

    Refrigerator

    Recently I purchased a new refrigerator from Canadian Appliance Source. I was able to get my fridge within a few days of ordering it. For a fee I was able to have it delivered, the old fridge removed and the handle moved from the left to the right side. You are initially given a four hour delivery window but, on the day of delivery they have "Track My Order" that gives you a better idea of when to expect the delivery. This is so helpful.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 8 Sep 2021

    washer/dryer

    Gave me the best price out of seven places I went to in the city. Friendly, professional staff who were very helpful. Had exactly what I was looking for, and did not have to wait a long period of time for delivery either.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again. Respectfully, CAS

    Reply created 9 Sep 2021
  • Review from Melanie Hepburn
    Rating: 5 out of 5
    Review left on 8 Sep 2021

    Washer/Dryer

    I did tons of research. Cdn Appliance offered best price, included hauls away, install & extended warranty. Delivery arrived on time & driver & helper were extremely polite and efficient. I have a very narrow staircase. They maneuvered easily and efficiently. They had to take door off, they did so and rehung. Very happy w service.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2021

    Fridge

    I found this store by accident while looking for a fridge. The salesman was competent and not pushy. There was a good variety of fridges and I found what I was looking for. Delivery to my home was on time and the deliverymen were very fast and very good. The only downer was their billing calculations which I found to be confusing.

    Answer from pro:

    Dear Customer, Thank you for taking the time to write a review and tell us about your experience. It was a pleasure doing business with you and we hope to work with you again in the future. Respectfully, CAS

    Reply created 8 Sep 2021
  • Review from nino gee
    Rating: 5 out of 5
    Review left on 7 Sep 2021

    Fantastic service

    I ordered a freezer and was very impressed with the service. The salesman and delivery guys were professional and friendly. My new freezer arrived as promised and on time. I will be a repeat customer.

    Answer from pro:

    Dear customer, Thank you for your feedback and business. We are glad that everything went well. Enjoy your new appliances.

    Reply created 8 Sep 2021
  • Review from Daniel Plamondon
    Rating: 5 out of 5
    Review left on 4 Sep 2021

    Samsung Fridge and Range

    Two people showed up and scoped out the first place to find the best path for the appliances. They took the doors of the fridge in their truck first. Took old pieces out and brought new ones in and reassembled the doors. Great work. Nice guys.

    Answer from pro:

    Dear customer, Thank you for your feedback and business. We are glad that everything went well. Enjoy your new appliances.

    Reply created 7 Sep 2021
  • Review from MICHAEL RAMSAROOP
    Rating: 5 out of 5
    Review left on 4 Sep 2021

    Appliances

    I got the product that I wanted. The sales rep was very knowledgeable gave me the better pricing the others Delivery service was quick efficient and brought product in perfect condition.

    Answer from pro:

    Dear Michael, Thanks for your review, we appreciate your feedback on your experience with CAS. We hope you enjoy your new appliances.  Respectfully, CAS

    Reply created 7 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2021

    Lg dishwasher

    I ordered this dishwasher over the phone and was extremely happy with the knowledgeable and accommodating salesman who helped me make my choice. The delivery continued my good experience with Cdn Appliances. Now I hope I like the dishwasher as much as the service.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear you were very satisfied with your experience at CAS with both our delivery and sales team. We sincerely appreciate your kind words and look forward to assisting you again in the near future. Kind regards CAS

    Reply created 7 Sep 2021
  • Review from Doug Brown
    Rating: 1 out of 5
    Review left on 3 Sep 2021

    Do do not offer price protection

    Was intitially satisfied with service as the rep offered a bundle price to match that of competitors. Four days after the purchase, which was two days after the items were delivered, CAS substantially dropped the prices on all of the items. I contacted CAS, and it does not offer price protection on delivered items. In the future, I will stick to the big chain competitors as they offer between 14 and 30 days of price protection.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very sorry to hear you were not satisfied with the pricing for your new appliances. Please note that our prices can change on a daily basis depending on what rebates are offered from our manufacturers. Pricing can change when a manufacturer's rebate either starts or is ended. Once your order has been delivered we are unable to change any pricing, we do not know about price changing until the exact day it happens. We sincerely apologize for any inconvenience this has caused. Kind regards CAS

    Reply created 7 Sep 2021
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