They are worst ! Before we bought the appliances we specifically asked to seller that we wanted all installation included. He told us that we dont have to worry about the installation because installation was included. When the delivery guys came to our home, they didnt installe anything and they left. Plus, they were rude to me and my husband. They damaged the walls even we told them to be careful. We called customer service about our experience. They told us that they will get back to us soon. It has been a 3 weeks and nobody called us yet!
We went to the store we bought all our appliances in order to pick it up our last order. We wanted to talk with the manager about our bad experience. Employee told us that manager DOESN'T want to talk with us because of COVID. Well, she/he can wear a mask and maintain the social distance or simply she/he could call us. He/she didnt want to face with us and the way she/he used covid is not an excuse!!! We have been living in a pandemi more than a year and all the companies found a way to run their businesses. His/her attitude shows that he/she doesnt care his/her customer like the rest of the company.
Dont waste your time and money for Canadian Appliance Source especially the branch in Kitchener, Ontario. They are unrespectful and rude.
