Canadian Appliance Source reviews (5184)

Dear Customer, Thank you for your feedback. We are very pleased to hear the great service you received from our sales team. We are happy you have come back to us for the second time. Kind regards CAS

Dear Customer, Thank you for your review. We are happy to hear that you enjoyed your shopping experience with us. Thank you for your business. Kind regards, CAS

Dear Customer, Thank you for your review. We are sorry to hear that you had to wait this long for your new appliance and we would like to apologize for the inconvenience caused. However, we are happy to hear that you have enjoyed the rest of your shopping experience with us. Thank you for your business. Kind regards, CAS

Dear Customer, Thank you for your feedback. We are pleased to hear the great experience you have received from our sales and delivery team. We are happy you were satisfied with our delivery team and that they came within the correct time frame. Kind regards CAS

Dear Customer, Thank you for your feedback. We are pleased to hear the great experience you have received from our sales team regarding your new microwave. Depending on your location we only deliver in certain areas can be only once a month, we do apologize for any inconvenience caused. Kind regards CAS

Dear Customer, Thank you for your feedback. We are sorry to hear that your original range was on backorder for so long, unfortunately due to the global circumstances we are experiencing some long delays from the manufacturers. We are pleased to hear our sales team were able to assist you with some re selection and your new appliance was delivered within 3 days. Kind regards CAS

Dear Customer, Thank you for your feedback. We are pleased to hear the great experience you have received from our sales team regarding your new appliances, we are pleased that you were also very satisfied with our delivery department. Kind regards CAS

Dear Customer, Thank you for your feedback. We are pleased to hear the great experience you received from our sales team. Kind regards CAS

Dear Customer, Thank you for your feedback. We are very sorry to hear the poor experience you received regarding your delivery. We also regret to hear that your new fridge is not working. Please understand that CAS is an authorized retailer, and we receive all of the appliances we sell directly from the manufacturer in their original packaging. The packaging is not removed until the appliance is presented to our customers. Therefore, CAS does not perform Quality Control testing on any of the appliances we sell. This is done by the manufacturer during the production process. As such, there are times that an appliance may experience functional issues shortly after purchase and as it is a functional issue, it falls under the manufacturer's warranty. In cases like this, the manufacturer provides CAS with very specific guidelines on how to proceed. This will almost always include having the manufacturer send out a technician to assess the appliance. The technician's report is provided to the manufacturer who then determines whether or not they feel as though the appliance can be repaired or would need to be replaced. Please may you email casreviews@caslp.ca with your order number so we can look further into this issue for you. Kind regards CAS

Dear customer,   Thank you for your business and for your review. We appreciate it very much. We are glad to hear that all your appliances arrived in perfect condition. I hope you enjoy it :)  Regards CAS