Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Gordon Johnston
    Rating: 5 out of 5
    Review left on 17 Dec 2020

    Double wall oven

    Not sure how the product is or it’s condition. It’s still in the box as it was delivered. Delivery time was respected. The product was put in the garage. To be determined.

    Answer from pro:

    Dear Customer, Thank you very much for your feedback. We are glad to hear your delivery was a success, we look forward to hearing how your appliance is. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2020

    Very quick delivery and delivered when they said

    Are dishwasher conked out and getting a white Bosch proved hard due to COVID demand and supply chain disruptions. We bought after Black Friday so that have also contributed to lack of inventory but CAS found us one that was was a little lowervend but still Bosch and we got in less than 1 week while other stores were quoting 6 to 8 weeks.

    Answer from pro:

    Dear Customer, Thank you for your feedback, we do apologise for the delays on our appliances. Due to the global circumstances we are experiencing a lot more delays than normal. We appreciate your patients during these times. We are pleased to hear you received your appliance earlier than expected. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 16 Dec 2020

    Good service

    Bought from store, sale is recommended the brand. Very knowledgeable. Show room is good. Many famous brand. Only disappointed is back order took a long time to process. I will shopping again

    Answer from pro:

    Dear Customer, Thank you very much for your feedback. We apologise for the delays on some of our appliances. Due to the global circumstances we are experiencing a lot more delays compared to normal. We appreciate your patients at this time. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 16 Dec 2020

    Fridge

    Great price, great delivery! Ordered one day and delivered by 730 the next. Followed all Covid protocols . Very satisfied overall, with everyone I had the pleasure to deal with. Job well done.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear your great experience. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from Naïla Azrak
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Great service, thank you

    I'm very happy with the service i received. Everything was great at every step. From the help received on the phone while ordering, to the delivery notification the day prior to the actually delivery. Everything went smoothly. Highly recommend.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear your great experience. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Purchase New Dryer

    We purchased a new dryer from CAS to replace our 10 year old Kenmore/Samsung that gave up the ghost. The dryer is LG and a match to the washer we purchased a year and 1/2 earlier. Dryer was difficult to find at this time of year and with C19 for an early delivery. We thought we would check out the store and see what what was available, as the website suggested our matching dryer may be in stock. We were greeted by a very friendly staff member Jeffrey who we found very knowledgeable, and very helpful. The LG was not immediately available and we would not know for an hour or two. Jeffrey helped us consider a reasonably priced alternate brand that was immediately available should the LG not ultimately be available. Time was of the essence, however after we made arrangements and left the store, we received a call within an hour and a half. The LG was in fact available and will be shipped to our home within 2 days. It arrived today (2 days later). The friendly delivery were in and out within 10 min and machine arrived in perfect condition and is a nice match instead of the old purple dryer. All in all our experience was great with 0 pressure, great info and a nice place local to spend your money.

    Answer from pro:

    Dear Customer, Thank you very much for your feedback. We are very happy to hear about the great experience you have had with our team. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from Jeff Young
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Replacement stove and vent hood

    We’ve had to upgrade numerous original appliances less than 10 years old. Canadian Appliance Source was a great resource to research the replacement products we wanted. Going to the showroom to see the pieces in person the staff was very helpful. Would highly recommend to anyone looking for an appliance store. Delivery team was excellent too.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear you have had a great experience. Kind regards CAS

    Reply created 23 Apr 2021
  • Review from Andree Turgeon
    Rating: 4 out of 5
    Review left on 15 Dec 2020

    Kitchenaide oven micro combo

    Sales person was friendly and informative. Delivery was seem less. Unfortunately, recommended installers have not yet reached out so had to go with another company but salesperson did advise me in advance this could happen. Appreciated the honesty.

    Answer from pro:

    Dear Andree, Thank you for your business we are glad the sales rep was helpful, We are sorry about the installers taking a while to get back to you.IF there is anything we can still do to help you out please contact us at casreviews@caslp.ca to provide your order number so that we can address your concerns directly.Unfortunately, I cannot find an order under the name provided here. Regards CAS

    Reply created 26 Apr 2021
  • Review from Robert C. Pollard
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Purchase of new washing machine

    My wife and I purchased a new Maytag Commercial washing machine from CAS, Whitby, on December 9, 2020. The gentleman who helped us was Al. The service that we received from the beginning was excellent. Al was so knowledgeable, professional and kind. He answered all of our questions, and made the process so easy. On December 14, we received our machine. The delivery to, was excellent, on time and very efficient. I wish all companies could be as professional and efficient as CAS, Whitby. Thanks again so much and especially to Al.

    Answer from pro:

    Dear Robert, Thank you for taking the time to review us. We appreciate you taking the time to let us know how everything went. We hope to do business with you again in the future.  Regards CAS we apologize for not responding to you sooner. 

    Reply created 26 Apr 2021
  • Review from Tom
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Duplex - appliances for 2 suites

    Our family recommended CAS from their own kitchen reno and we’re glad they did! Amazing service from Melvin at the Mississauga location. Friendly, trustworthy advice, already recommended family to him! Would definitely go back to CAS again.

    Answer from pro:

    Dear Tom, We would like to thank you for the kind words you have written about us and for taking the time to write this review.  Regards CAS

    Reply created 26 Apr 2021
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