Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 29 May 2018

    Bad customer service

    Company has a ruthless return policy They run their business like shoddy used car dealership Once they get your credit card info LOOK OUT 255 restocking fee apples to all orders Even on phone orders
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 28 May 2018

    Blue star with the star

    Guy was delight. Straightforward and fair. For some reason BS changed the logo on the front door and got an ugly plaque instead of the beautiful star. I called in and Guy found what I was looking for a floor model with the iconic star. Everything after that was a charm. Best price in the market so hope they back it up with good customer service
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 May 2018

    Dishwasher purchase

    First time customer and I feel I got a good deal on my dishwasher. Sam was very helpfull and based on my bad experince with my previous brand, steered me towards the Bosch brand. Sam had a good handle on quailty and reliabilty of different brands and I came away feeling confident that he gave me good advice. Delivery and installation went smoothly with the product working fine. Here's hoping that the Bosch dishwasher last longer then the 4-year-old Samsung I had.
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 23 May 2018

    Kitchen products

    Horrible shopping experience. Joseph Ganjeh Maghsoudi sold me a discontinued hood and refused to refund me the money. He sold me a cooking range without telling me all the features like there is a lag in touch sensitivity. He has no idea what he is doing. Their return policy is not user friendly at all. Saving $150 is not worth the hassle and dealing with these incompetent sales person over there.

    Answer from pro:

    Thank you very much for your review. Please note that appliances will often get discontinued by a manufacturer, usually due to the fact that they have come out with a new model but there is nothing wrong with a discontinued unit. It merely means that the manufacturer is no longer making that specific model. Your feedback about your salesperson has been passed along to his Sales Manager. With regard to our Returns Policy, CAS is completely inline with all of our competitors in the industry. Unfortunately appliances are not like traditional consumer items that you can purchase and return at your convenience. Regards, CAS

    Reply created 25 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 May 2018

    New Refrigerator

    First Time in the store and we got a good deal on a fridge with the help of Carm. He seemed to know his stuff pretty good. Delivery went smoothly and the product arrived in great condition. Read some reviews that people had trouble with customer service but I did not have to deal with this side of the operation so I can't comment on that. So far so good, I hope the fridge lasts.
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 14 May 2018

    induction stove

    Appalling customer service. No product support . No after sales support. The company essentially washes their hands of the sale once it is delivered. If their is a problem you have to deal with the supplier , which might be acceptable if the supplier were helpful...........they were not !

    Answer from pro:

    Thank you for your feedback. I'm sorry to hear that you were not satisfied with the after sales support. Would you please send your order number to our Customer Care department at cs@caslp.ca so we can look into the specifics of your concerns? Regards, CAS

    Reply created 25 May 2018
  • Review from Joe Simon
    Rating: 5 out of 5
    Review left on 14 May 2018

    Dishwasher

    Clark Clarkson helped me select and order a dishwasher. I hate shopping and I am always overwhelmed by the selection with no idea what to look at first. He ask me some questions, determined my needs and promptly showed me the right appliance. He gave me a great discount on the dishwasher and extended warranty and I was in and out of the store within 30 minutes. I just received the delivery within the delivery window that they promised. Thank you for the great service!!
  • Review from HomeStars User
    Rating: 4 out of 5
    Review left on 10 May 2018

    Very Happy

    Bought a combined microwave oven last month at Mississauga location. I were satisfied with the shopping experience. Charles was very helpful. He was very pleasant, knowledgeable about the appliances, also customer oriented.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    Kitchen Appliances

    Great advice and service from Ellie at CAS, Markham. She helped choose the right appliances for the renovation and provided great pricing. Would totally recommend working with them to choose your appliances and save you money.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2018

    Bought a Bosch Dishwasher and very happy about it!

    When we came into the Montreal store, Mrs Gregor took care of us. She immediately knew what kind of dishwasher we were looking for. She answered all of our questions and gave us the time to make up our mind. This was really appreciated. The next day delivery went smoothly and on time. I personally hate shopping, but this was at least one of my nicest experience. We've had this Bosch dishwasher (model SHE4AV55UC) for 2 months now. So far we are very satisfied with it. Quiet, simple, and very easy to install. This store is definitely on the top of my list for my next purchases. Note: It would be nice if Canadian Appliance Source could also provide the dishwasher installation kits so we don't have to go to another store to get it.
Get in touch