I was out shopping for hardwood for our new build and noticed CAS tucked away in the corner of the plaza on Merviale Rd. Needing new appliances and never having heard of them before (having looked at the home reno stores and Best Buy), I decided to check out what this store had to offer. Once inside, I was greeted by Jamie M. who was very friendly and soft spoken. I gave him my story, what I needed and budget, worried he wouldn't be able to help, but he didn't even blink and just proceeded to show me around. He took the time to research for certain items I needed and gave me a price. A few weeks later I returned with my husband, after he had looked around too, and he was very impressed with the pressure free environment. Jamie was a great help, knowledgeable, didn't guess his answers and made sure we got the gas appliances we really needed. No attempt at upselling, and got us what we wanted for our budget. I have already recommended this store and Jamie as a sales person to family and friends! As a side note: I appreciate a store that puts employees first before profit by closing on a Saturday!