Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2011

    Kitchenaid Appliances

    We have been very pleased with our online shopping experience at Canadian Appliance Source. Orders are easy to place, the prices are very competitive, and shipping is fast. The customer service department is very professional and have cleared up any questions or concerns we have had. Requests have been honored such as holding off on delivery of an appliance until a certain date because we were going to be out of town on the expected date of delivery. We did have one appliance which arrived with a dent on the side of it. The customer service department was able to resolve the matter to our satisfaction. We will continue to buy our appliances through Canadian Appliance Source for our future appliance needs.

    Answer from pro:

    Thank you for taking the time to write a nice review on our company. We sincerely apologize for the one product that did arrive damaged. Unfortunately from time to time, products arrive will slight cosmetic damages due to transport and delivery. As you know we instantly replaced the product free of charge but do apologize for the inconvenience. We're glad that the rest of the items look great and always try our best to suit each and every customers needs. We look forward to doing business with you in the future. -Store Manager

    Reply created 24 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2011

    Kitchen Appliances Purchased

    I went to the Canadian Appliance Source website to look up a wide variety of models and prices for kitchen appliances. I had done some shopping at appliance stores and had a good idea of exactly what I was looking for. It's a very user-friendly website. I placed a tentative order just to see exactly what prices were being offered. I then contacted a representative regarding questions about shipping, taxes and other pricing information. The sales staff person was very courteous, knowledgeable and helpful. I ended up ordering a refrigerator, a stove, a microwave oven, a dishwasher and a garbage disposal. The delivery of my order went smoothly although the delivery truck came an hour earlier than the time that they quoted me the day before. I'm very pleased with the fact that I saved money and received excellent service. I would highly recommend the Canadian Appliance Source Online Store to any of my friends. Thanks for making the ordering and delivery of my kitchen appliances so easy.

    Answer from pro:

    Thanks you for the excellent feedback . We try our best to make each order and delivery go smoothly, while at the same time offer excellent customer service and the best pricing in Canada. We always appreciate you passing on your positive experience to your family and friends. Thank you again for shopping at Canadian Appliance Source -Store Manager

    Reply created 24 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2011

    Frigidaire Professional Wall Oven (CPET3085KF) Purchase

    Just received our double wall oven for Passover that we ordered from Canadian Appliance Source. We are super thrilled with it - especially that we purchased it during an amazing sale! Service was excellent. I placed the order over the phone after seeing the product online which was really a breeze. Website was organized and clear. Baked 20 cakes already. Great Appliance Company. Although I have not visited, I would still recommend them due to the ease and professionalism.

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. We thank you for choosing CAS. Thank you kindly,

    Reply created 8 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2011

    Ge Profile Range Hood

    Purchased a range hood (Ge Profile PVIG940MSS) at Canadian Appliance Source, and it was a smooth transaction: easy to place order, arrived promptly and in excellent condition, price was competitive. Positive experience with this vendor.

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. We thank you for choosing CAS. Thank you kindly, CAS

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2011

    LG Full Kitchen Suite

    Thanks Canadian Appliance Source. I recently received all my appliances and they look great in my new kitchen. Your service was really great. You were all very helpful and I will definitely shop by you again when I need a new washer and dryer. Pass on the message to your delivery personnel - they were extremely polite and professional.

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. We hope to do great business with you in the near future. Thank you kindly, CAS

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 9 Apr 2011

    bought and installed new washer and dryer

    Bought a washer and dryer and had them install it. They didn't install the washer correctly so it leaked and damaged the condo below us. They refuse to cover the $430 cost of repairing the ceiling with the water damage! Gave us the runaround for weeks and finally told us if we wanted to try to get the money we'd have to take them to Small Claims Court.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2011

    5 new appliances for my new cottage

    Hi readers. I'm here to pass on some great advice. If you are planning on buying appliances your best bet would be to PURCHASE FROM CANADIAN APPLIANCE SOURCE! This company is just a pleasure and I'm not exaggerating. The sales team were super friendly and personable (but not pushy - ucck!) The showroom was big and airy with lots of appliances on display. George helped me chose great appliances for my new cottage. I originally came in with certain items in mind, but George helped me find better products (feature wise) for a much better deal. I live in Toronto and my cottage is in Barrie, and believe it or not they delivered there with their local delivery truck. Delivery went super well even though it was super snowy. I was really pleased with there whole operation and I would HIGHLY recommend them to anyone who is in the market to buying appliances.

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. Thank you kindly, CAS

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2011

    LG washer dryer pair purchase

    Canadian Appliance Source sales representative Jason S was very helpful, providing fast efficient information and service. The overall product selection and pricing was very impressive and provided me with a quick and accurate option to compare various manufactures products that other sites and retailers did not provide. Very satisfied with the overall experience. We look forward to receiving our order next Thursday and continuing our shopping relationship with Canadian Appliance Source

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. Thank you kindly, CAS

    Reply created 27 Apr 2021
  • Review from Sheila
    Rating: 5 out of 5
    Review left on 30 Mar 2011

    Ge Profile Items

    I am quick to say that Canadian Appliance Source has exceeded my expectations. I have had some dismal experiences purchasing from an online company so I visited their Toronto Showroom. Canadian Appliance Source has delivered and is my first choice for appliances. This is my second purchase of appliances from them. They have been consistently courteous and responsive. The online order process is quick and efficient and an invoice is emailed immediately. When I called to check about the purchase, though I had to wait a few minutes, there was feedback regarding how long I would have to wait and when I reached someone they quickly addressed my issues and politely answered my questions. Each order has been fulfilled accurately. My first purchase was delivered very quickly; the appliance was in excellent condition-and even the box looked new. Their product cost is the least expensive I have found shopping both in stores and online. In addition to the cost of the product, shipping has been consistently less expensive than other vendors. The array of products that they offer is very extensive and includes a broad cross section of products from inexpensive to high end. I have found just what I am looking for each time and their website allows a side by side comparison of various products. They've won my confidence and as I wrote above, I will return to them as first choice because I know they have low prices and high quality.

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. Thank you kindly, CAS

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2011

    Kitchen Dishwasher KUDE60HXSS purchase

    This company is everything a Canadian company should be, with great products, great prices, extremely good communication and lightning fast delivery. The Kitchenaid KUDE60HXSS I purchased was exactly as seen in store and arrived in very little time, with absolutely no shipping damage whatsoever. I will definitely buy from them again in the future. Loved their website so I came in knowing the price and the store price was the same as promised. (No strings attached!)

    Answer from pro:

    Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service. Thank you kindly, CAS

    Reply created 27 Apr 2021
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