Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 2 Nov 2009

    Kitchen Appliances

    Buyer beware this internet based company treats their customers very poorly. They claim to deliver within 2-5 days but I waited more than two weeks for my purchases. When the products arrived the delivery guy scratched his way along our new hardwood floors causing considerable damage. When I spoke with their customer service representative Ari about my concerns he was incredibly rude, he even mocked the fact I was upset with the service and was flippant about the damages, even laughing at one point. I am still shocked by his juvenile behaviour! Even though I purchased high-end products, I received low-rent attitude. Sadly, buyers have no recourse with this company if something goes wrong with their appliances or if they cause damage to your property.

    Answer from pro:

    We apologize for your previous experience with CAS and will get in touch with the right person to discuss this. CAS

    Reply created 23 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2009

    Appliances

    Got amazing appliances for amazing prices. These guys are the cheapest in town. I can't understand why some comments are negative. The process was smooth got my appliances on time for half price the original. I would deff shop there again!!!

    Answer from pro:

    Dear Customer,  We are very grateful for your positive comments and reviews. Hearing them makes us know we are doing better in satisfying clients. I apologize for our delayed response and I hope to work together again in the future. Regards CAS 

    Reply created 25 Mar 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Mar 2009

    gas range

    after carefully researching for the best value for the dollar, this is the place to shop for appliances. the closest value for the same item was $1,200! unbelievable. i will go back anytime

    Answer from pro:

    Thanks for the support, we are pleased that you will be a customer again. CAS

    Reply created 23 Apr 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 26 May 2008

    Small Fridge

    I ordered a small fridge from this company and received the most appalling customer service. Ari, the rep was rude, unhelpful and outright hostile. I would NEVER buy another thing from them. The haven't got a clue how to treat people. Imagine if I had bought an expensive item!

    Answer from pro:

    We apologize that you weren't satisfied with the service. We will discuss this with the appropriate person.

    Reply created 23 Apr 2021