Superior Home Improvements

Rating: 5 out of 5

Superior Home Improvements reviews (136)

  • Review from Ed Duck
    Rating: 5 out of 5
    Review left on 6 Jun 2022

    Top Notch For Windows & Doors!

    This was our 3rd time using Superior in the past 12 years and they have never disappointed. Top notch service with dependable timelines and quality products and options. We have gradually been replacing the original windows in our home (built in the late 80's). This time we even added two new entrance doors. We are extremely pleased with the level of service provided by Superior and the quality and workmanship is second to none. The windows installed 12 years ago look like they were installed yesterday. We have run out of windows to replace but I wont hesitate recommending them to others!

    Answer from pro:

    Thanks Ed, for your business over the years, and for taking the time to leave a review. We depend on our satisfied customer base as we haven't advertised in over 10 years. Karl - Superior Home Improvements.

    Reply created 7 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2021

    Window Installation

    My parents used this company over a decade ago and now as a homeowner I have used them twice. Both times with great service. The most recent was a larger project involving all front windows of my house. I received several quotes but nothing compared to the patience and explanations Karl provided. He spent hours doing to quote to describe everything and also talked about future planned work as well. The install also was well done with any concerns being addressed. I will most certainly be coming back to them in the future.

    Answer from pro:

    Thanks Ryan. Look forward to seeing you again down the road sometime! Karl - Superior Home Improvements

    Reply created 22 Nov 2021
  • Review from Dawn Cain
    Rating: 5 out of 5
    Review left on 29 Aug 2021

    Sliding doors and bay window replacement

    Over the years Superior has replaced every window and door in our home. In some cases we had to have them replace doors and windows that had already been replaced by companies with inferior products. This last job of replacing our 9ft sliding glass door and a bay window (which had to be completely rebuilt) was the last of our windows/doors to be replaced by Superior. These folks stand behind their products, are willing to come by and fix up the smallest little thing (even years after the product had been installed) and are so responsive to every inquiry. From start, when Karl comes to quote, to when Jay comes to do the installation, they are professional, friendly and committed to ensuring the absolute satisfaction of their customer. We highly recommend these folks - you won’t be disappointed!

    Answer from pro:

    Thanks very much Dawn for the kind words and great review. Even today we had a service issue (broken sealed unit) from an install we did 17 years ago. When you deal with manufacturers that stand behind their product, it's a lot easier for us to help people. Helping people leads to happy customers, leads to more business! Karl - Superior Home Improvements

    Reply created 30 Aug 2021
  • Review from Brian Rogers
    Rating: 5 out of 5
    Review left on 8 Jul 2021

    exterior door installation

    I had a new exterior door installed yesterday. It had to be a custom order because is the odd size. The new door looks terrific and as always Superior Home Improvement installers did a great job. This is the third door they have installed. They are a pleasure to work with and the quality of the workmanship is excellent. I would have no hesitation recommending them for future work.

    Answer from pro:

    Thanks Brian. It's always a pleasure for us working with you. Enjoy the new door and thanks for sending me the pictures! Karl - Superior Home Improvements.

    Reply created 9 Jul 2021
  • Review from Arun
    Rating: 5 out of 5
    Review left on 13 May 2021

    Entry Door Installation

    Highly commend the work done by Superior Home Imp. This is my second time with them (the patio door installation 5 years ago was fabulous). Right from the start when Karl visited & gave a quote till the project was fulfilled by Jay, every step was seamless & the customer service was always excellent. Also, to add, they’ve always gone above & beyond in so many ways. Trust me, there’s no competition, hands down the very best. Keep up the great job guys!

    Answer from pro:

    Thank you so much Arun. We love it when people are so happy and really appreciate it when the time is taken to leave a review. We enjoyed working with you. Karl - Superior Home Improvements.

    Reply created 14 May 2021
  • Review from Sarah Hedges
    Rating: 5 out of 5
    Review left on 25 Apr 2021

    Patio door, bay window and powder room window install

    We had Superior Home Improvements in to replace a powder room window, bay window and sliding glass door for us in March 2021. Karl was very helpful and helped us choose the right products for our needs and budget. We felt confident in their expertise, particularly in bay windows. Jay took very accurate measurements and on install day everything fit like a glove. Their service was efficient, expertly handled and friendly. Would certainly recommend Superior Home Improvements to anyone looking for new windows and doors.

    Answer from pro:

    Thanks for taking the time to leave this review Sarah, we really appreciate it. It was great working with you guys and I'll pass your kind words along to Jay. Karl - Superior Home Improvements

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    Installation of Patio Doors

    Superior Home Improvements just installed my new patio door and I want to say how happy I am with the job they did. I love my new door – it looks really nice, it’s solid, it glides so smoothly when opening/closing and I love the kicklock feature! It is a good quality door that will last a very long time. I can’t say enough about the customer service – it’s top notch! My dealings with Karl and Jay were nothing short of amazing from my initial call for a quote to the completion of my project. Karl was very quick to provide a quote and respond to any messages and both he and Jay were so nice to deal with. Jay did the installation and did a great job – he was punctual, got the job done in the timeline I was given, and cleaned up afterwards. These guys are reliable, hard working and always pleasant and professional. I will definitely be calling them when I need more work done. I highly recommend them!

    Answer from pro:

    Thanks Janice. It was our pleasure working with you. I'll be sure to let Jay know your kind words! Thanks again. Karl - Superior Home Improvements

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2021

    I had three exterior doors installed and they look great.

    The salesman, Karl, took the time when I was ordering to make sue that my front doors were the best match for the brick and that the large section at the top provided my raised bungalow with privacy. I had two other exterior doors installed and everything slides or closes so easily. Polite installers and great job all around. I would recommend Superior Home Improvements to friends and colleagues/

    Answer from pro:

    I love the difference the front door system has made to the house! Thanks for taking the time to leave the review, it was a pleasure working with you. Karl - Superior Home Improvements.

    Reply created 23 Mar 2021
  • Review from Customer of Superior Home Improvements
    Rating: 5 out of 5
    Review left on 20 Mar 2021

    Patio door replacement

    I am very impressed by the professionalism and care of the services. Karl is very knowledgeable and tailored the order as per our requirements and Jay was amazing with the installation. Very good value for money and great quality

    Answer from pro:

    Thank you for the kind words, it was our pleasure working with you. Karl - Superior Home Improvements

    Reply created 22 Mar 2021
  • Review from Customer of Superior Home Improvements
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    Windows and Doors installation

    These guys were great. They responded quickly and gave a very detailed quote after spending a lot of time discussing my job. They had excellent solutions for challenges that my job presented - affordable and great looking way to cover up an old window. The installer came to measure additional challenging areas - old house - nothing is square. They were efficient, respectful and clean. Worked room by room. Removed old windows and weights with limited but necessary damage (removed posts). When I was not happy with the colour of the flashing (because the available brochures don't really represent the exact or right colour) they came up with a great solution and worked hard to make it right. The accomplished their goal and left me a fully satisfied customer. Plus I love my new back door especially - it lets in tonnes of light, no cold air and shuts tight with a feather touch!

    Answer from pro:

    Thank you so much for the review, we're glad you're very happy. You're home is definitely not what we'd call "cookie cutter", but we enjoy the challenge of finding creative solutions to doing a project well and making a home more efficient, as well as looking great! Karl - Superior Home Improvements

    Reply created 20 Jan 2021
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