Superior Home Improvements

Rating: 5 out of 5

Superior Home Improvements reviews (136)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2020

    Large window replacement

    We called for a quote after seeing a window on a neighbour’s home and the company was recommended by them. The quote was very reasonable compared to other quotes we received. We are so impressed with the quality of the window, installation and professionalism and have no problem recommending. Thank you so much

    Answer from pro:

    You're very welcome, thank you for the kind words.

    Reply created 13 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2020

    Regular and Enlarged size Bay Windows/front door/patio door (Whole House)

    It was awesome experience to have a great team of Karl, Jeff , Art and J. Team of lovely people to meet with: "The SuperStars of Superior Home I. Karl, you were our first contact: we admire your patience, understanding, in depth knowledge, and willingness to offer us your guidance. Par Excellent. Whole team being so Proficient, Punctual, fast, happy and cooperative. Art, You are simply Amazing. Jeff, you are truly kind and honest. Our family appreciates and thank you all for your hard work in replacing our whole house regular windows, special enlarged bay windows, Front Door and Patio Door. Wish you all the Very Best. Wish you all the very Best.

    Answer from pro:

    Thanks Sasha, it was our pleasure. I'm so happy I have the pictures of the two knock out Bay windows to show people as they really are spectacular and have transformed the house. You made some great decisions that have really paid off! ?

    Reply created 18 Aug 2020
  • Review from Betty
    Rating: 5 out of 5
    Review left on 28 May 2020

    Great Customer Service 3 years after installation

    3+ years after my windows and doors were installed, I had a problem with a double hung window. It will not stay up when I tried to open it. And also had a squeaky front door. Emailed Jeff, and he responded promptly. Art came out, even during the covid 19 pandemic. He fixed all the problems with expertise and was so courteous. He also found a wasp nest in one of the windows preventing it from closing properly. Thanks Art, and Jeff for the great customer service you provide.

    Answer from pro:

    Thanks for the review Anna, we're glad you're happy. Karl - Superior Home Improvements

    Reply created 28 May 2020
  • Review from Lisa Nokes
    Rating: 5 out of 5
    Review left on 19 Nov 2019

    Massive Front Window 8 feet by 6 feet

    I had the worst window in my front room. So bad that I didn’t sit in that room in the winter without a big sweater! Now, I can sit in my living room with a t-shirt on! Art, Jeff and Dan were so thorough with this install and clean up. A friend came over that night and said “you can’t even tell they were here!”. Minimal damage done ( very minor just 2 very small spots around the framework), just a brush stroke of paint. I love my new window!

    Answer from pro:

    Thanks for the review. We're so glad the new window has improved your heating situation!

    Reply created 8 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2018

    Windows/doors

    Once again Superior Home Improvements has gone above and beyond in customer service. Art, Dan and Jay came to replace my final 2 windows( I have been using Superior for 2 houses, doors and windows, since 2003). They were on time,courteous and conscientious, esp. with cleanup, and did the work quickly and efficiently. The best thing about this wonderful company and thoughtful employees is that you never have to call and remind them of anything. When they say they will do it they always do, and in the exact time they say too. Jeff even watched for my GreenOn rebate and called me to get a signature that I missed before the deadline date. I’m only sorry that I have no more windows or doors to replace. I recommend this company without hesitation. Thank you everyone, you are all truly “Superior “!

    Answer from pro:

    Thanks for the kind review Jane. It was our pleasure working with you and we really appreciate you recommending us to friends and family. Have a great Xmas season!

    Reply created 26 Nov 2018
  • Review from Bruce Sinclair
    Rating: 5 out of 5
    Review left on 10 Oct 2017

    First Rate Service After 11 Years!

    Once again Superior came through with flying colours! Problem was a broken pin to attach an outer screen to the window and through their efforts we received a full screen replacement from the manufacturer at no cost. You can't ask for more than that! By the way, we still get compliments on our front door even after all this time.

    Answer from pro:

    Thanks for the review Bruce. We're happy to help. It's a shame that companies still being around years later and willing to perform service, isn't too common nowadays. We sell good products that we have no problem standing behind. Karl - Superior Home Improvements

    Reply created 28 Oct 2017
  • Review from 5678sawyer
    Rating: 5 out of 5
    Review left on 6 Jan 2017

    Windows throughout a semi in East York

    They quoted us for all the windows and patio doors , you can order window by window if you wish. Very professional staff, reasonable pricing and great workmanship. Highly recommended.

    Answer from pro:

    I'm very glad you were so happy. Thanks for the review! Karl - Superior Home Improvements

    Reply created 9 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2016

    Porch enclosure

    My porch was a disaster just before I called Superior home improvements. This time the job was done properly; started with a very modest estimate by Karl, a gentelman with tremendous competence who diagnosed the proble. It was comleted precisely and accuratly in 2 days. I was amazed how Art ,who completed this project, made it look contemporary besides being functionary by taking care of each detail. I wish we could have more honest and efficiant company as Superior Home Improvement. Thank for your job, Inesse Gorodnitzky

    Answer from pro:

    Hi Inesse. Thank you so much for leaving this review, I know English isn't your first language and we really appreciate you taking the time to do this, as well as your business. You were a wonderful lady to deal with, maybe we can work together again in the future. Enjoy the enclosure. Karl - Superior Home Improvements.

    Reply created 28 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    Window Replacement on Second Floor

    Had 2 very old windows on our second floor that needed replacement. Superior was very prompt and thorough in their responses to my inquiries. They were very easy to coordinate with to meet and discuss options, have windows measured, and ultimately installed. On the day of installation, their men showed up on time and put down tarps to prevent tracking dirt through my house. They were quick and the windows look great. It was a very pleasant experience.

    Answer from pro:

    Hi James, I'm glad you were happy and overall it was a great experience for you. Thanks for placing the review. It was our pleasure working with you also! Karl - Superior Home Improvements

    Reply created 5 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2016

    Window Replacements

    We looked around extensively over the past two years for a trusted and honest company to provide window replacement services. After receiving quotes from several companies over the past 2 years and hearing the catchy "sales pitch" and pressure tactics from one after the other we were continually skeptical about those we spoke with. After searching the web for detailed info on windows I stumbled across the web-site for Superior Home Improvements which was the equivalent of turning on a light after having been in the dark for so long. I was so impressed with the extensive details outlined on their website on how Art, Jeff and their crew go about renovating windows and doors the "right way". From the moment that we contacted Superior to provide us with an in-home quote and having met our salesperson Karl who was very informative, we knew this was the relationship that we wanted to commit to, in having our windows replaced. The job was extensive as we have 14 large windows replaced which was carried out professionally. There are certain aspects to every business relationship that go beyond the simple dollar quoted. It involves trust, honesty, transparency, openness, promise, fulfillment, gratification and so much more. Not only was this evident in everything we experienced with Art and his team, but they also installed a quality product, locally made, that is guaranteed for life. Even after the install was complete Superior Home Improvements contacted us to advise that they registered our window warranty on our behalf and took care of all of the details before, during and after the install meticulously. Without a doubt this was truly one of the best home improvement decisions we have made and look forward to using Superior Home Improvements again to eventually complete the remaining 4 windows and doors in the coming years. Thank-You Superior Home Improvements!

    Answer from pro:

    Hi, thank you so much for leaving a detailed review and for choosing us to perform the work in the first place. It was great dealing with you guys, you were a pleasure to work with and I really appreciate the before and after pictures you sent me. See you down the road sometime! Karl - Superior Home Improvements.

    Reply created 12 Sep 2016