Lb Heating & Air Conditioning

Rating: 4.5 out of 5

Lb Heating & Air Conditioning reviews (78)

  • Review from Customer of Lb Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 13 Nov 2024

    Excellent Service Every Time

    Have counted on LB Heating for many years to service, fix and advise us on both our heating and AC. Their knowledge, their professionalism, their skills, and helpful manner have been consistent, reassuring and forward thinking. I trust what they suggest as I know they have my interests and my home at the forefront of making everything run smoothly! Thank you!
  • Review from Customer of Lb Heating & Air Conditioning
    Rating: 1 out of 5
    Review left on 15 Oct 2024

    LB Heating & Air Conditioner

    I'm disappointed with LB Heating. I called LB Heating on September 20 the first time. I then called the week of October. No one has called back or come to remove the air conditioner they installed 2000. The reception told me there very busy with emergency calls.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 5 Sep 2024

    Air conditioning not fixed and no diagnostic provided

    I had a technician visit to diagnose my non-functional air conditioning. The technician identified that my unit needed cleaning and did clean the unit and then left. However after several hours there was no effect on the temperature therefore it appears the issue was misdiagnosed. I have contacted the company but they were at first unresponsive and then on being contacted several times have indicated that they will not assist me.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2024

    Annual maintenance

    I've been with LB Heating for many years for gas furnace and air conditioner which I have maintained every year or two. The service is always courteous service, prompt, and thorough.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2024

    Rescued once again

    Once again LB came to the rescue. The staff explained the issues with the furnace and questioned why the PREVIOUS contractor (I switched to LB afterwards) did not register the furnace with Lennox to extend the warranty, a normal procedure that LB always does. No matter. LB, Ted, Ali and Vinaya all worked together to get the parts and replace them asap. And for that I am forever thankful. One other thing. None of them mind if you want to watch. I've been told so many times by other contractors to leave the room. Not LB. That tells me they are confident in their abilities. Anyway, thanks to all the staff and I'm enjoying my warm house once again. Cheers!
  • Review from Customer of Lb Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 7 Mar 2024

    Furnace repair

    I woke up to a cool house and a malfunction code on my 2004 Bryant furnace. I feared the worst. I called LB Heating and cooling and was greeted by a super friendly dispatch person who took my information and said they would respond shortly with dispatch info. She called back promptly with the name of the technician and the time slot he'd be arriving within that afternoon to assess my issue. Later, the technician arrived right on time (beginning of the time window) and determined the problem to be a faulty dual pressure switch. He was able to get the furnace up and running in less than an hour. He returned the next day as planned to install the new switch. I was super excited to be able to repair my furnace instead of replacing at this time. Everyone was super professional, updating me of my options and costs at all times. LB Heating and cooling has been my 'go-to' for all things HVAC in my home since 2004!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2024

    boiler repair

    When we had our boiler serviced earlier this month Parsa, the technician, noticed that we had a potential issue that if left unattended would be an expensive fix down the road. We took his advice, the part was ordered, and installed as of today. The service was friendly and professional and the price was fair. Thank you Parsa.
  • Review from Customer of Lb Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 11 Jan 2024

    Heating

    LB Heating are very responsive and efficient. Their estimator/sales person is highly knowledgable and was very insightful around HVAC and best practices .

    Answer from pro:

    Thank you for your review! We strive to do our best.

    Reply created 11 Jan 2024
  • Review from Susan D.
    Rating: 5 out of 5
    Review left on 2 Aug 2023

    Outstanding

    LB responded immediately to our request. Came the next day, found the problem, ordered the new thermostat and installed it. I highly recommend this company for heating and air conditioning. Very happy.

    Answer from pro:

    Thanks SD for the great review. It was pleasure taking care of your issue.

    Reply created 4 Aug 2023
  • Review from Customer of Lb Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 11 May 2023

    heat pump service

    The team arrived on time and explained exactly what they were doing at each step and offered advice re operation of the units

    Answer from pro:

    Thank you. We try hard to meet our customer's expectations.

    Reply created 15 May 2023