When we started out our main floor & kitchen renovation, we knew we wanted to knock down walls and create a more open concept kitchen and dining area for entertaining, but we didn't know where to start, and didn't have a vision. After receiving a few quotes, it was clear that The Home Improvement People not only provided the most detailed and trusted quote breakdown, but also the most help when it came to laying out our plan. We ultimately took down 2 walls, flipped our kitchen & dining room, replaced all hardwood flooring, cabinets, appliances, etc., and also water-proofed the exterior of our home after some previous flooding issues.
Throughout the planning process and the actual renovation, our main point of contact, Larry, was fantastic to work with. He was always quick to follow up, and the entire project - quoted to take about 2 months to complete - stayed almost exactly on schedule. If we had a question or a concern, Larry always addressed it quickly by laying out our options on how to proceed.
We're absolutely thrilled with our renovation - it's been life-changing in terms of the space we have and our ability to entertain in the kitchen! The quality of the work - from structural to electrical, to custom cabinetry is fantastic.
The only reason for not a completely perfect rating, is that we've had some issues with the flooring separating post-renovation. Still, The Home Improvement People and their flooring vendor are working diligently with us to make this right, even offering to replace it entirely at no additional cost.
As an aside, months after the renovation, when we had a burst pipe in our house after a cold spell on a stat holiday and couldn't secure a plumber to help us for at least 2 days, a quick call to Larry resulted in a plumber at our house within the hour and the problem fixed - we couldn't be more appreciative of the level of support before, during, and after our renovation!
Thank you Larry & The Home Improvement People!