Home Improvement People Inc. reviews (573)

When we started out our main floor & kitchen renovation, we knew we wanted to knock down walls and create a more open concept kitchen and dining area for entertaining, but we didn't know where to start, and didn't have a vision. After receiving a few quotes, it was clear that The Home Improvement People not only provided the most detailed and trusted quote breakdown, but also the most help when it came to laying out our plan. We ultimately took down 2 walls, flipped our kitchen & dining room, replaced all hardwood flooring, cabinets, appliances, etc., and also water-proofed the exterior of our home after some previous flooding issues. Throughout the planning process and the actual renovation, our main point of contact, Larry, was fantastic to work with. He was always quick to follow up, and the entire project - quoted to take about 2 months to complete - stayed almost exactly on schedule. If we had a question or a concern, Larry always addressed it quickly by laying out our options on how to proceed. We're absolutely thrilled with our renovation - it's been life-changing in terms of the space we have and our ability to entertain in the kitchen! The quality of the work - from structural to electrical, to custom cabinetry is fantastic. The only reason for not a completely perfect rating, is that we've had some issues with the flooring separating post-renovation. Still, The Home Improvement People and their flooring vendor are working diligently with us to make this right, even offering to replace it entirely at no additional cost. As an aside, months after the renovation, when we had a burst pipe in our house after a cold spell on a stat holiday and couldn't secure a plumber to help us for at least 2 days, a quick call to Larry resulted in a plumber at our house within the hour and the problem fixed - we couldn't be more appreciative of the level of support before, during, and after our renovation! Thank you Larry & The Home Improvement People!

We just recently finished our basement reno with the home improvement people. From the day they started to completion we felt we were in good hands. The basement was always clean and Elia was always available to walk us through progress or any questions we may have had. Him and his crew were an absolute delight to have in our home and we will definitely be reaching out to you guys again when we're ready to do our washroom.

Mien and Manuel were extremely professional, efficient and professional. I would have no hesitation to contact the Home Improvement People for future renovations. The project manager Larry was the one who was very helpful. Their prices are competitive and I definitely received what I paid for.

I was very upset that the shower I had done 3 years ago was leaking. The water dripped through the downstairs ceiling and I had to redo the job all over again. Jerry did a fabulous job and he was here early every day. The work was done on time and it was pleasant to deal with this company. Haydee answered all my questions, reassuring me that this time the job would be done properly. Charlotte was very helpful choosing the tiles. I highly recommend this company and would use them again for home renovations.

It gives us great pleasure to write this three part review series on, “the home improvement people,” following the completion of their extensive and excellent renovation of our 8000+ sq. ft home; titled for the purpose of the review series as “project x.” The first phase (interior renovation) of this project took place from September 2015 to December 2015. Home improvement people (HIP), will complete the second phase (exterior renovation) in the spring of 2016. First, my wife and I would like to say a very big THANK YOU to the HIP team. We very highly & especially recommend Elia Touma (Project Lead) and Narvin Charan (Site manager & coordinator) & their team of trades & subcontractors to anyone seeking to complete any renovation project (big or small). They executed our project with the highest level of professionalism, time management, customer consideration, flexibility, and patience. They delivered a high quality renovation product and they were acutely sensitive to our budgetary & cost considerations. We are very happy clients/customers indeed!!! It was a pleasure to have them on site for over three months, working tirelessly to deliver on our home transformation project. In this series, I would highlight some areas of interest (for us and other potential clients/customers) that we believe made HIP (Elia & Narvin’s team) truly stand out in what they do. Stay Tuned!! OFK (Burlington, Ontario)

Our entire experience with the Home Improvement People was exceptional from beginning to end. Our project leader Larry and the team were always professional, respectful, patient and always accessible. Friends had warned us about their renovation experiences and we thankfully experienced none of the delays and problems that we were warned about. Any delays that we experienced were caused by us alone. Both my husband and I have sung their praises to our friends and co-workers and would highly recommend them to anyone wanting a high quality renovation. We are looking forward to phase II of our renovation in the new year!!

Renovations in a condo is never easy but Mien and Manuel were extremely professional, efficient and courteous even with the headaches of small workspaces and negotiating the elevator to carry tools and supplies. And all for a very fair price. I would have no hesitation to contact the Home Improvement People for future renovations.

We hired The Home Improvement people to do our renovation. We had our whole main floor gutted and redone. Put in new wood floors, lighting and kitchen. We had a wall removed, redid the powder room, stairs and replaced all baseboards and added crown molding. We worked with Charlotte on the design and ran to her whenever we needed help deciding on colors or styles. We did not stay in the house during the renovations and left everything up to our project manager Larry. He was always available and always quick to respond so there was no concern leaving the house unattended. Workmanship was outstanding, we are very happy with the finished work. The floor looks better than when we bought the house new.

Elia, Orhan and Nicolai did a really fantastic job on the main floor renovation. They let us know right away when they encountered any issues and the options. There were some items that my dad pointed out when he walked through the place and Elia & guys fixed the issues right away. The front porch with the new brick supports looks good as does all of the main floor. They also did some work in the basement, which also turned out quite well. Elia was always available for questions and was the go to person for any issues. Orhan & Nicolai always took the time to explain things and definitely took pride in their work. We are very happy with the results and will call Elia and The Home Improvement People the next time that we need renovations done.

I am the director of a non for profit elementary school. The school is in an old building. Recently some pipes burst and there was water damage throughout. Drywall and trim required repair. The floors had to be redone. Dan came out within two hours of my phone call and moved things around to accommodate us for a start date. The work proceeded as promised and the quoted amount did not go higher. Having hundreds of kids running around water laden hallways and classrooms was not fun and we are thankful that Dan and his crew were able to get us back to regular routine so quickly and professionally. Thank again.