Home Improvement People Inc.

Rating: 5 out of 5

Home Improvement People Inc. reviews (573)

  • Review from doug broadhead
    Rating: 5 out of 5
    Review left on 12 Jan 2024

    Master Bathroom Renovation

    I typically do not write reviews for either good or bad product or services. This however is an exception. I hired Jerry back in July of 2023 to renovate a reasonable large master bathroom. His workmanship and professionalism were top notch. The work was completed on time, on budget with exceptional quality and attention to detail. I would not hesitate to hire Jerry and the Home Improvement People for my next renovation.

    Answer from pro:

    Hi Doug, Thank you for making the exception :) Jerry is incredible. We are so happy that you were pleased. All the best in 2024! Dan

    Reply created 13 Jan 2024
  • Review from Customer of Home Improvement People Inc.
    Rating: 5 out of 5
    Review left on 1 Jan 2024

    Complete main floor reno

    We are very happy that we chose THIP for our house reno. The reno included complete demo of our main floor bungalow, including removal of structural walls, then new framing for insulation, new bathrooms, kitchen, stairs, and flooring. From starting with the quote to finishing every last detail of the job, the team of Elia, Satar, and Charlotte was great to work with. They were always prompt to respond to all of my questions or concerns, even on weekends. Satar was responsible for onsite construction and he and his team worked hard. Satar had great attention for all the details. Charlotte designed our kitchen and bathrooms and made sure that the they were installed exactly as we were expecting. I am a pretty tough customer and the THIP team exceeded my expectations, including finishing ahead of the timeline that they originally quoted. And they stand by their work. After the electrical work was done, we had an issue with one of the outlets. The electrician came by the next day and corrected it. I have already recommended THIP to friends and family. Thanks THIP team for such a positive reno experience. I am now thinking about what other jobs I might have for the team.

    Answer from pro:

    Thank you! Pleasing a "tough" customer says it all. All the best in 2024!

    Reply created 4 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2023

    Basement finishing

    Initially had another contractor do drawings and plan the basement but then the price was higher than expected. Contacted Elia and the home improvement people who came and gave me a very reasonable and realistic quote. They were very professional, kind and they were fast. Any problems or issues were quickly fixed by Christian and Carlos and communication was great. They made the whole process fairly easy for us to navigate. I will call them first going forward, make them your first call too. They were a pleasure to deal with.

    Answer from pro:

    Hi Phil, The crew loved working together with you. Thank you for this wonderful post. You too were a pleasure to deal with. Wishing you all the best in 2024! Dan

    Reply created 4 Jan 2024
  • Review from brea watson
    Rating: 5 out of 5
    Review left on 20 Dec 2023

    Full Home Reno - kitchen, bathrooms, plumbing, flooring, entryway etc..

    I just wanted to share how very happy we are with our newly renovated home. We appreciate the final product every single day and we felt heard throughout the entire process. Charlotte, Larry and their team ensured we got exactly what we wanted. Communication and service was excellent from start to finish. They both worked with us attentively and kindly through the inevitable challenges that come up throughout a major home renovation involving new kitchen, bathrooms, plumbing, flooring, tiling, paint etc... Every worker that passed through our door was professional, respectful and ensured a clean and safe environment daily, which was important as we have young kids and the job was significant. They delivered beautifully within the agreed upon time frame and the deep discounts we received allowed us to get the custom look and product we were after. We will be coming back when the rest of the house needs updating. Thank you ! - Mike & Brea

    Answer from pro:

    Thank you Mike & Brea, If we were writing a commercial - your review would be the words! You encapsulated every aspect of what we aim for in every home that we are blessed to work in. Happy Holidays!

    Reply created 22 Dec 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2023

    Shower renovation - downtown condo

    I really enjoy working with HIP company - very professional and easy to deal with. Delivered great results - on time and on budget! will not hesitate to engage them again if need arise. Thank you!

    Answer from pro:

    Thank you Michael! We really enjoy working with you as well. Best of luck in 2024!!

    Reply created 8 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2023

    Great people

    They are the best thank you for your hard work and dedication . We love them Thanks again

    Answer from pro:

    Hi Dusit, Thank you! The crew loved working together with you and Tai! You both have impeccable taste. Enjoy your gorgeous home. All the best, Dan

    Reply created 6 Nov 2023
  • Review from Customer of Home Improvement People Inc.
    Rating: 5 out of 5
    Review left on 25 Oct 2023

    Bathroom Renovation

    We were extremely satisfied with the outcome of the project. Gerhard is so well organized and we appreciated the time and effort that was put into coordinating a firm start and end date for the project. Daniel did amazing work on the construction of the bathroom itself. Very happy with the finished product and would highly recommend Gerhard and his team.

    Answer from pro:

    Thank you! Gerhard and his crew are amazing and we are thrilled it worked out. Please share your experience with your friends and family! Thank you so much. All the best, Dan

    Reply created 26 Oct 2023
  • Review from Customer of Home Improvement People Inc.
    Rating: 5 out of 5
    Review left on 10 Oct 2023

    Bathroom renovation

    Fabulous company to deal with, Nic was amazing, professional and exceptional work. So neat and

    Answer from pro:

    Hello! It seems like your review was cut off accidentally - but the first sentence says it all! Thank you! Dan

    Reply created 11 Oct 2023
  • Review from Jessica Batres
    Rating: 5 out of 5
    Review left on 30 Sep 2023

    Finished basement and two washroom Renos

    I had worked with HIP in the past to do the den in the basement. My first experience was great, I figured it would be best to hire again someone I trust. I'm happy I did! We did the unfinished part of our basement which included our laundry room, some closet spaces and a washroom. We also redid the main washroom in the second floor. The renovations look gorgeous!!! It all looks like it came out of an HGTV show. Philip, Elia and Christian were always helpful to us, they answered all of our questions, explained as much as they could and did their best to meet us halfway. Philip and Elia always made time to answer our questions, explain the quotes and the project to us. Christian came again to do basement like the first time. He was great to work with again, he even advocated for us when we had to call the rental company of our furnace because some of the cables were leaking and could damage the ceiling that he was about to start. They didn't want to use better parts at the beginning but with Christian's help and explanation they made the changes necessary to ensure no more leaks would come from their cheap cables. Not all contractors are amazing like that! I'm happy he was there to help us out, because we definitely could have handled the situation and explained it as clear as he did. We are very grateful to have found them. I really appreciated all the work they did for us. I would suggest asking for them when doing a project. I can't wait to call them again for more projects in the house.

    Answer from pro:

    Hi Jessica, Thank you for your detailed review and kind words. Thank you for suggesting us to your family and friends. Wishing you and your family all the best! Dan

    Reply created 4 Oct 2023
  • Review from Nick Porco
    Rating: 5 out of 5
    Review left on 22 Sep 2023

    Main Floor Renovation

    We hired HIP to renovate our main floor in two stages....the first half (including our kitchen) and then about 6 months later the second half. They are great to work with: very punctual, upfront with everything and easy to work with. The work was done to our complete satisfaction and we'd recommend them again to anyone! We are very happy we trusted them to work on our home!

    Answer from pro:

    Hi Nick - thank you for this glorious review. We really appreciate the kind words. Your home is stunning and you were a pleasure to collaborate with. All the best, Dan

    Reply created 26 Sep 2023