Captain Electric

Rating: 4.9 out of 5

Captain Electric reviews (411)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2019

    electrical work

    Prompt response to my inquiry. Came the same day and did the repair/install the same day. Wasn't a big job, but very satisfied with the professionalism and quality of work.

    Answer from pro:

    Thank you Richard for the review. About 93 % of the time we are able to complete smaller jobs on the same day we arrive.It was a pleasure working with you.

    Reply created 14 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2019

    Main breaker upgrade

    Captain Electric helped us when our main breaker burned. It was very short notice and they looked after all aspects associated with getting the work completed including calls to authorities, permitting, new breaker etc..... Power was restored within 24hours. Unbelievable!! The service was excellent, the workmanship, neatness of work was fantastic. Referring Captain Electric to my friend's is very easy to do.

    Answer from pro:

    Losing power to your home can be very stressful. No heating or cooling, no lights, no power for fridge or freezer, - you have to get power restored quickly ! We understand that, and know the procedures and correct protocols with the Utility companies and the Electrical Safety Authority. We also have the equipment in stock at our shop in case the damage is severe and multiple parts of the system need to be rebuilt or replaced. It was a pleasure to help you Samy , and Thank you for the review.

    Reply created 7 Nov 2019
  • Review from Christine Kotowycz
    Rating: 5 out of 5
    Review left on 17 Sep 2019

    Replacing pot lights, hanging fixtures, and adding new fixture boxes

    We have been very pleased with the work done by Captain Electric. We have had work done by this company in two of our homes and we are always satisfied with the professional approach. Kevin always gives us a quote in advance and also provides suggestions for future improvements. Today Kevin and Jackson , as the other electricians we have had the past , completed the work quickly, politely and cleaned up after themselves beautifully. I highly recommend Captain Electric.

    Answer from pro:

    Thank you again Christine for choosing Captain Electric. It has been a pleasure providing service for you over the years. We know you will enjoy your new home, and we look forward to seeing you again when you need us.

    Reply created 17 Sep 2019
  • Review from Michael Witkowskyj
    Rating: 5 out of 5
    Review left on 16 Sep 2019

    Upgraded electrical panel & fan installation

    We are quite satisfied with their quality service & cleanup. They arrived on schedule & were very pleasant & profession with their work. We would use their services again. Highly recommended.

    Answer from pro:

    Thanks Michael. Your new panel will serve you well for many years to come, and your fan is going to keep the steam and condensation out of your bathroom. We were happy to provide these services for you, and we appreciate the time you took to write a review.

    Reply created 17 Sep 2019
  • Review from James halsall
    Rating: 5 out of 5
    Review left on 26 Aug 2019

    Replacement of 3 outside light fixtures and installing a timer for the outside lights

    Excellent service by Zac and Tim. They were able to troubleshoot when one of my new light fixtures that I had purchased was slightly damaged and they moved my mailbox down a few inches to ensure there was adequate clearance after my new fixture was installed. Great guys.

    Answer from pro:

    Thank you James for sharing your experience about Zac and Tim. Our people is what makes our Company great, and we know we have a bunch of keepers here. Even though they are both younger Journeyman Electricians, they have a wide range of experiences in problem solving, and we have team "huddles" regularly where we share experiences to help us in our work. Tim just joined our team last month and will soon be in his own truck. Thanks again James, and we look forward to helping you again when you need us.

    Reply created 26 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    New circuit panel

    I cannot thank Ryan and Captain electric enough for coming through for us during our lose of power to half our home. Everyone in your organization was professional and extremely helpful. Ryan and his apprentice were amazing. Despite it being a Friday evening of a long weekend Ryan did not hesitate to get our issue resolved that evening; he was very organized and got the job done in a timely fashion. I would not hesitate to recommend Captain Electric to anyone looking for a reliable efficient electrical company. Ryan is a real asset to your organization. Thank you all once again. Heather

    Answer from pro:

    It was our pleasure Heather. We are available 24/7 for Emergencies just like the one you experienced. Resolving your problem quickly was important for the safety of your home. We appreciate Ryan and Bronson and others working late, and after hours shifts to get the power restored for everyone. Thanks again for the review !

    Reply created 15 Aug 2019
  • Review from Customer of Captain Electric
    Rating: 5 out of 5
    Review left on 26 Jul 2019

    Electrical panel replacemnt and up grade

    Competent staff, courteous, excellent service and workmanship. Ryan and Bronson were prompt and focused on doing things right, in a timely fashion. The whole experience was great. I highly recommend Captain Electric.

    Answer from pro:

    Thank you for the review. Home renovations and upgrades can be a little nerve racking at times, and its people like Ryan and Bronson that can make the whole experience a little more enjoyable. We were happy to be of service and look forward to helping you again when you need us.

    Reply created 30 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2019

    Quality work, professional team - couldn't be happier!

    The CE team was professional, focused on doing things right, and clearly work hard to meet customer expectations. This was not the cheapest quote we got but we're SO glad we chose this company! I messed up by changing my mind on light placement after the installation was done. The CE team came back in a few days and fixed it without having to charge me extra. Did I mention I was the one who messed up? I'd recommend this company to anyone.

    Answer from pro:

    Hi Nicole - everyone messes up from time to time, - including Captain Electric team members. We just wanted you to be happy with your new lights, and it was a pleasure working with you. Thank you for the review and for sharing the photograph of your installation.

    Reply created 11 Jul 2019
  • Review from Angelos Spingos
    Rating: 5 out of 5
    Review left on 13 May 2019

    Light fixtures, electrical wiring, hdmi cables in basement.

    Ryan was very professional, punctual, and courteous. He explained everything in layman terms and made sure everything was up to code. He was tidy and quick and the pricing was competitive. Highly recommended!

    Answer from pro:

    Thanks Angelos. Ryan has been with our team for a long time, and is a great asset. We appreciate that you took time out of your busy schedule to write this review. We look forward to being of service again in the future.

    Reply created 17 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Fixture Replacement

    We had three fixtures replaced/installed. All aspects of the service were excellent, including rapid booking of the appointment by the office, confirming calls for the appointment, arriving at the scheduled time, and thorough and professional completion of the work with full clean up. All in all a very pleasant experience. This is the fourth time we have used Captain Electric (including a full update of our electrical system) and we will definitely call them again in future. Highly recommended!

    Answer from pro:

    Thank you Wayne. As always , it was a pleasure working with you. We appreciate the time you took out of your busy schedule to write this review. See you next time !

    Reply created 2 May 2019