Armstrong And Nelson reviews (190)

I was very pleased with the service that Armstrong and Nelson provided me with. Very professional and efficient people. The end result was a job well done and met my expectations. Very satisfied customer.

Sam came @ my place he is eaves trough doctor he fix and clean my Down spout and eaves very knowledgeable eave trough technician he explain very nicely and finish the job same time I will recommend Sam to every one.

Quickest response to our call, we received our estimate the next day, and they completed the work the day after. There was a small issue that I requested to be fixed and they came out the next day and resolved the issue. Professional and responsible.

I found this company on Home stars. They where able to come at short notice, cleaned eavestroughs, removed debris from downspout, cleaned working area. I had a good impression. They seem very knowledgeable and experienced. I will definitely use them again and recommend to people I know.

I called several companies the day of the heavy rain and Armstrong and Nelson were the first to return my call The telephone agent realized the urgency and my concerns of the situation and a technician would be out within four hours He inspected the situation and discovered the downspout was disconnected and repaired immediately I was pleased with the prompt courteous efficient service

Used this company because we saw the good reviews on the website. The guy came and fixed the eavestroug but missed one corner (the nail on the eavestroug was sticking out, he really just need to pond it back in). Called many times and left message to ask someone to come back to fix it but none came. Finally when I left message to tell them that I will not pay unless the problem is fixed, someone came and fixed the problem (only took 5 minutes). I paid in full with credit card right away. Month later, they called to tell me that I opened chargeback on them which I didn't, then they tell me they will take away my real estate agent license which I don't have. I think they are confusing me with someone else and called back left message to tell them to clarify the matter and they tell me that THEY WILL TAKE ME TO THE COURT IF I LEAVE BAD REVIEW here. (Really?) I have filed police restraining order to pervert those guys come anywhere near my house just in case. The whole thing has become so strange and I don't know what is going on with them, however I will NOT recommend them to anyone. ---------------Update---------- After the review is posted , one woman from their office just called and all I can hear is "F" this or "F" that. She doesn't even give you a chance to talk and then hang up! When I call back, only voice mail. I called my credit card company and everything is paid and there is no chargeback is opened, so if you want to sue me, go right ahead!! Everything I wrote here is true and I would recommend people to stay away from this company just to avoid the harassment that I am going through right now. ( By the way, I have already called Police and they are coming to write police report for the harassment this time) ----- Final Update - they admitted that they received the payment and ask me to remove the bad review and I refused. Since the day I refuse to take down the review, they have been emailing me with lawsuit threaten letter and calling from "unknown number" almost everyday, the call will come in daytime, night time, 3AM and sometime they will leave threaten messages. Even with police's involvement (filed 3 police reports so far), the call is still coming. Today I finally decided to change my phone number and hopefully the harassment will stop here and also filing the harassment charges at police station. I wish could upload those voicemail messages they left to me to let people know what kind of people is running this company. The owner Rhoda is the rudest people I ever spoke to, if she could've calmed down for a second to listen to other people's opinion, the thing might have turned out differently To the company, I have changed my phone number, so you don't need get up 3AM or 4AM to call me as unknown number anymore, To people see this review - I don't know how true are those "good" reviews are, but STAY AWAY from this company because they will do anything they can to harass you if you are not happy with the service and want to leave a bad review here. This is my true experiences with this company and I hope my phone harassment nightmare ends now.

Sam came to evaluate the overflow of water from the roof. He installed an extra down pipe and redirected the flow in the gutters. Great solution to the problem.Thank you.

Sam came today to clean the downspouts and repair where it was needed. He also installed leaf guards, as per my request. Sam is knowledgeable, courteous and efficient. He explained all the work he would do prior to getting started. I am happy with the work and would recommend this company and Sam to anyone who requires their service.

Even though is was just a small repair, Darrin was very prompt in his response. He came sooner than expected. He's very careful in his work and he made sure I understood what he was doing. The job was done quickly and Darrin cleaned up nicely afterwards. Great job!

Armstong & Nelson quickly responded to my urgent calls, by finding innovative solutions to adapt irremovable old fixtures to current down spouts, which saved my garage, kids bikes and other important stuff! Subsequently they returned this year hassle free - no questions asked to restore more old parts which didn't survive the ice storm. I would use these guys again - for sure!